KnowledgeBase

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[[Include(BugSquad/Header)]] <<Include(BugSquad/Header)>>
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||<tablestyle="float:right; font-size: 0.9em; width:40%; background:#F1F1ED; margin: 0 0 1em 1em;" style="padding:0.5em;">'''Contents'''[[BR]][[TableOfContents]]|| ||<tablestyle="float:right; font-size: 0.9em; width:40%; background:#F1F1ED; margin: 0 0 1em 1em;" style="padding:0.5em;">'''Contents'''<<BR>><<TableOfContents>>||
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[:MeetingLogs/openweekhardy/TriageBugs2:Triaging Class] - Class given at Ubuntu Open Week in May of 2008 by PedroVillavicencio [[MeetingLogs/openweekhardy/TriageBugs2|Triaging Class]] - Class given at Ubuntu Open Week in May of 2008 by PedroVillavicencio
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[:MeetingLogs/openweekhardy/ReportBugs2:Reporting Bugs Class] - Class given at Ubuntu Open Week in May of 2008 by BrianMurray [[MeetingLogs/openweekhardy/ReportBugs2|Reporting Bugs Class]] - Class given at Ubuntu Open Week in May of 2008 by BrianMurray
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[:Bugs/HowToTriage:How to Triage] - General summary of how to properly triage bug reports [[Bugs/HowToTriage|How to Triage]] - General summary of how to properly triage bug reports
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[:Bugs/BestPractices:Best Practices] - Useful Do's and Don't's for bug reporting [[Bugs/BestPractices|Best Practices]] - Useful Do's and Don't's for bug reporting
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[:Bugs/Improving:Improving a Report] - How to improve a bug report - an essential part of triaging [[Bugs/Improving|Improving a Report]] - How to improve a bug report - an essential part of triaging
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[:Bugs/Status:Managing Status] - When Ubuntu uses which bug status and what they mean to us [[Bugs/Status|Managing Status]] - When Ubuntu uses which bug status and what they mean to us
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[:Bugs/Importance:Managing Importance] - The criteria for setting a bug's importance and definitions [[Bugs/Importance|Managing Importance]] - The criteria for setting a bug's importance and definitions
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[:Bugs/Description:Improving the Bug Description] - Ways to communicate useful information in the bug description [[Bugs/Description|Improving the Bug Description]] - Ways to communicate useful information in the bug description
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[:Bugs/Assignment:Assigning Bugs] - When to assign bug reports to individuals or teams [[Bugs/Assignment|Assigning Bugs]] - When to assign bug reports to individuals or teams
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[:Bugs/MarkingDuplicate:Marking a Duplicate] - How and when to mark a bug as a duplicate of another [[Bugs/MarkingDuplicate|Marking a Duplicate]] - How and when to mark a bug as a duplicate of another
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[:Bugs/Watches:Bug Watches] - How to set up Launchpad to monitor bug reports in other bug tracking systems. [[Bugs/Watches|Bug Watches]] - How to set up Launchpad to monitor bug reports in other bug tracking systems.
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[:DebuggingProcedures:Debugging Procedures] - Common procedures for debugging types of problems or packages [[DebuggingProcedures|Debugging Procedures]] - Common procedures for debugging types of problems or packages
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[:Bugs/ApportRetraces:Apport Retraces] - How to understand and use Apport retraces (based on a MOTU/School class by EmmetHikory) [[Bugs/ApportRetraces|Apport Retraces]] - How to understand and use Apport retraces (based on a MOTU/School class by EmmetHikory)
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[:Bugs/Responses:Standard Replies] - A collection of frequently used replies to bug reports setup for easy copy and pasting [[Bugs/Responses|Standard Replies]] - A collection of frequently used replies to bug reports setup for easy copy and pasting
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[:Bugs/Checklist:Checklist] - A checklist of common actions to perform for bug reports [[Bugs/Checklist|Checklist]] - A checklist of common actions to perform for bug reports
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[:Bugs/Tags:Bug Tags] - In Launchpad it is possible to add "tags" or keywords to a bug report - this is Ubuntu's standardized list [[Bugs/Tags|Bug Tags]] - In Launchpad it is possible to add "tags" or keywords to a bug report - this is Ubuntu's standardized list
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[:DeveloperResponsibilities:Developer Responsibilities] - Are you trying to find a developer familiar with a particular package or subsystem? Find out how here! [[DeveloperResponsibilities|Developer Responsibilities]] - Are you trying to find a developer familiar with a particular package or subsystem? Find out how here!
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[https://help.launchpad.net/UsingMaloneEmail Modifying bugs via e-mail] - Malone, Ubuntu's bug tracker, has an e-mail interface for working with bugs [[https://help.launchpad.net/UsingMaloneEmail|Modifying bugs via e-mail]] - Malone, Ubuntu's bug tracker, has an e-mail interface for working with bugs
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[http://launchpad.net/launchpad-gm-scripts Greasemonkey scripts for Launchpad] - A project that collects Greasemonkey scripts that Launchpad users find useful [[http://launchpad.net/launchpad-gm-scripts|Greasemonkey scripts for Launchpad]] - A project that collects Greasemonkey scripts that Launchpad users find useful
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[:Bugs/HowToFilter:Filtering bug mail] - Example procmail rules for filtering any bug e-mail you get [[Bugs/HowToFilter|Filtering bug mail]] - Example procmail rules for filtering any bug e-mail you get
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[http://isv-image.ubuntu.com/vmware/ VMware Images] - Images available for recreating some bugs - username and password are ubuntu [[http://isv-image.ubuntu.com/vmware/|VMware Images]] - Images available for recreating some bugs - username and password are ubuntu
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[http://people.ubuntu.com/~bryce/Plots/ Ubuntu bug graph] - pretty pictures showing the quantity of bugs reported about Ubuntu
 * [http://people.ubuntu.com/~brian/testing_graphs/ List of all graphs] - Packages with 100+ bugs are currently being graphed
 * [http://people.ubuntu.com/~brian/complete-graphs/ List of complete graphs] - These graphs are more complete as they capture each possible bug status or importance
[[http://people.ubuntu.com/~bryce/Plots/|Ubuntu bug graph]] - pretty pictures showing the quantity of bugs reported about Ubuntu
 * [[http://people.ubuntu.com/~brian/testing_graphs/|List of all graphs]] - Packages with 100+ bugs are currently being graphed
 * [[http://people.ubuntu.com/~brian/complete-graphs/|List of complete graphs]] - These graphs are more complete as they capture each possible bug status or importance
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[http://people.ubuntu.com/~brian/reports/ Bug query reports] - Bug queries using the bughelper suite that are run daily. Reports run include:
 * bugs with [http://people.ubuntu.com/~brian/reports/gt2dups more than 2 duplicates]
 * bugs with [http://people.ubuntu.com/~brian/reports/gt5comments more than 5 comments]
 * bugs with [http://people.ubuntu.com/~brian/reports/gt5subscribers more than 5 subscribers]
 * bugs with [http://people.ubuntu.com/~brian/reports/database/bugs-with-most-duplicates.html the most duplicates]
 * oldest [http://people.ubuntu.com/~brian/reports/database/oldest-new-ubuntu-bugs.html New bug reports]
 * oldest [http://people.ubuntu.com/~brian/reports/database/oldest-confirmed-ubuntu-bugs.html Confirmed bug reports]
 * oldest [http://people.ubuntu.com/~brian/reports/database/oldest-inprogress-ubuntu-bugs.html In Progress bug reports]
 * oldest [http://people.ubuntu.com/~brian/reports/database/oldest-fixcommitted-ubuntu-bugs.html Fix Committed bug reports]
[[http://people.ubuntu.com/~brian/reports/|Bug query reports]] - Bug queries using the bughelper suite that are run daily. Reports run include:
 * bugs with [[http://people.ubuntu.com/~brian/reports/gt2dups|more than 2 duplicates]]
 * bugs with [[http://people.ubuntu.com/~brian/reports/gt5comments|more than 5 comments]]
 * bugs with [[http://people.ubuntu.com/~brian/reports/gt5subscribers|more than 5 subscribers]]
 * bugs with [[http://people.ubuntu.com/~brian/reports/database/bugs-with-most-duplicates.html|the most duplicates]]
 * oldest [[http://people.ubuntu.com/~brian/reports/database/oldest-new-ubuntu-bugs.html|New bug reports]]
 * oldest [[http://people.ubuntu.com/~brian/reports/database/oldest-confirmed-ubuntu-bugs.html|Confirmed bug reports]]
 * oldest [[http://people.ubuntu.com/~brian/reports/database/oldest-inprogress-ubuntu-bugs.html|In Progress bug reports]]
 * oldest [[http://people.ubuntu.com/~brian/reports/database/oldest-fixcommitted-ubuntu-bugs.html|Fix Committed bug reports]]
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[http://packages.ubuntu.com/hardy/devscripts Ubuntu Developer Scripts] - The devscripts package includes a lot of useful tools including rmadison which tells you the current package version for every supported release of Ubuntu. [[http://packages.ubuntu.com/hardy/devscripts|Ubuntu Developer Scripts]] - The devscripts package includes a lot of useful tools including rmadison which tells you the current package version for every supported release of Ubuntu.
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[https://bugs.launchpad.net/ubuntu/+bugs?field.searchtext=&orderby=-datecreated&search=Search&field.status%3Alist=NEW&field.importance%3Alist=UNKNOWN&field.importance%3Alist=UNDECIDED&assignee_option=any&field.assignee=&field.bug_reporter=&field.bug_supervisor=&field.bug_commenter=&field.subscriber=&field.component-empty-marker=1&field.status_upstream-empty-marker=1&field.omit_dupes.used=&field.omit_dupes=on&field.has_patch.used=&field.has_cve.used=&field.tag=&field.tags_combinator=ANY&field.has_no_package.used=&field.has_no_package=on New and No Package] - These bugs need triaging and a package [[https://bugs.launchpad.net/ubuntu/+bugs?field.searchtext=&orderby=-datecreated&search=Search&field.status%3Alist=NEW&field.importance%3Alist=UNKNOWN&field.importance%3Alist=UNDECIDED&assignee_option=any&field.assignee=&field.bug_reporter=&field.bug_supervisor=&field.bug_commenter=&field.subscriber=&field.component-empty-marker=1&field.status_upstream-empty-marker=1&field.omit_dupes.used=&field.omit_dupes=on&field.has_patch.used=&field.has_cve.used=&field.tag=&field.tags_combinator=ANY&field.has_no_package.used=&field.has_no_package=on|New and No Package]] - These bugs need triaging and a package
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[https://launchpad.net/ubuntu/+bugs?field.searchtext=&orderby=-datecreated&search=Search&field.status%3Alist=New&field.importance%3Alist=Undecided&field.assignee=&field.bug_reporter=&field.omit_dupes=on&field.has_patch=&field.component%3Alist=1&field.component%3Alist=2&field.has_no_package= New Bugs] - These bugs have not been triaged at all [[https://launchpad.net/ubuntu/+bugs?field.searchtext=&orderby=-datecreated&search=Search&field.status%3Alist=New&field.importance%3Alist=Undecided&field.assignee=&field.bug_reporter=&field.omit_dupes=on&field.has_patch=&field.component%3Alist=1&field.component%3Alist=2&field.has_no_package=|New Bugs]] - These bugs have not been triaged at all
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[https://launchpad.net/bugs/bugtrackers/ Bugtrackers in Launchpad] - Useful for finding lists of links between bugs reported in Launchpad and upstream bug reports [[https://launchpad.net/bugs/bugtrackers/|Bugtrackers in Launchpad]] - Useful for finding lists of links between bugs reported in Launchpad and upstream bug reports

Working with Bugs

Triaging Class - Class given at Ubuntu Open Week in May of 2008 by PedroVillavicencio

Reporting Bugs Class - Class given at Ubuntu Open Week in May of 2008 by BrianMurray

How to Triage - General summary of how to properly triage bug reports

Best Practices - Useful Do's and Don't's for bug reporting

Improving a Report - How to improve a bug report - an essential part of triaging

Managing Status - When Ubuntu uses which bug status and what they mean to us

Managing Importance - The criteria for setting a bug's importance and definitions

Improving the Bug Description - Ways to communicate useful information in the bug description

Assigning Bugs - When to assign bug reports to individuals or teams

Marking a Duplicate - How and when to mark a bug as a duplicate of another

Bug Watches - How to set up Launchpad to monitor bug reports in other bug tracking systems.

Debugging Procedures - Common procedures for debugging types of problems or packages

Apport Retraces - How to understand and use Apport retraces (based on a MOTU/School class by EmmetHikory)

Bug Tools

Standard Replies - A collection of frequently used replies to bug reports setup for easy copy and pasting

Checklist - A checklist of common actions to perform for bug reports

Bug Tags - In Launchpad it is possible to add "tags" or keywords to a bug report - this is Ubuntu's standardized list

Developer Responsibilities - Are you trying to find a developer familiar with a particular package or subsystem? Find out how here!

Modifying bugs via e-mail - Malone, Ubuntu's bug tracker, has an e-mail interface for working with bugs

Greasemonkey scripts for Launchpad - A project that collects Greasemonkey scripts that Launchpad users find useful

Filtering bug mail - Example procmail rules for filtering any bug e-mail you get

BugHelper - bughelper is a tool to help us triage bugs by parsing reports for clues about the type of bug and then sharing those clues with other triagers

VMware Images - Images available for recreating some bugs - username and password are ubuntu

Ubuntu bug graph - pretty pictures showing the quantity of bugs reported about Ubuntu

Bug query reports - Bug queries using the bughelper suite that are run daily. Reports run include:

Ubuntu Developer Scripts - The devscripts package includes a lot of useful tools including rmadison which tells you the current package version for every supported release of Ubuntu.

Launchpad Bug Queries

New and No Package - These bugs need triaging and a package

New Bugs - These bugs have not been triaged at all

Bugtrackers in Launchpad - Useful for finding lists of links between bugs reported in Launchpad and upstream bug reports


CategoryBugSquad

BugSquad/KnowledgeBase (last edited 2020-12-19 16:15:33 by koen-beek)