KnowledgeBase
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[[Bugs/ConvertToQuestion|Converting to Questions]] - How to convert a bug report to a support question. | [[Bugs/ConvertToQuestion|Converting to a Question]] - How to convert a bug report to a support question. |
Working with Bugs
Triaging Class - Class given at Ubuntu Open Week in May of 2008 by PedroVillavicencio
Reporting Bugs Class - Class given at Ubuntu Open Week in May of 2008 by BrianMurray
How to Triage - General summary of how to properly triage bug reports
Best Practices - Useful Do's and Don't's for bug reporting
Improving a Report - How to improve a bug report - an essential part of triaging
Find the right Package - How to assign the right package to a bug
Managing Status - When Ubuntu uses which bug status and what they mean to us
Managing Importance - The criteria for setting a bug's importance and definitions
Improving the Bug Description - Ways to communicate useful information in the bug description
Assigning Bugs - When to assign bug reports to individuals or teams
Marking a Duplicate - How and when to mark a bug as a duplicate of another
Bug Watches - How to set up Launchpad to monitor bug reports in other bug tracking systems.
Converting to a Question - How to convert a bug report to a support question.
Debugging Procedures - Common procedures for debugging types of problems or packages
Apport Retraces - How to understand and use Apport retraces (based on a MOTU/School class by EmmetHikory)
Bug Tools
Standard Replies - A collection of frequently used replies to bug reports setup for easy copy and pasting
Checklist - A checklist of common actions to perform for bug reports
Bug Status Charts - Find out what the Bug Workflow looks like
Bug Tags - In Launchpad it is possible to add "tags" or keywords to a bug report - this is Ubuntu's standardized list
Developer Responsibilities - Are you trying to find a developer familiar with a particular package or subsystem? Find out how here!
Modifying bugs via e-mail - Malone, Ubuntu's bug tracker, has an e-mail interface for working with bugs
Greasemonkey scripts for Launchpad - A project that collects Greasemonkey scripts that Launchpad users find useful
Filtering bug mail - Example procmail rules for filtering any bug e-mail you get
BugHelper - bughelper is a tool to help us triage bugs by parsing reports for clues about the type of bug and then sharing those clues with other triagers
VMware Images - Images available for recreating some bugs - username and password are ubuntu
Ubuntu bug graph - pretty pictures showing the quantity of bugs reported about Ubuntu
List of all graphs - Packages with 100+ bugs are currently being graphed
List of complete graphs - These graphs are more complete as they capture each possible bug status or importance
Bug query reports - Bug queries using the bughelper suite that are run daily. Reports run include:
bugs with more than 2 duplicates
bugs with more than 5 comments
bugs with more than 5 subscribers
bugs with the most duplicates
oldest New bug reports
oldest Confirmed bug reports
oldest In Progress bug reports
oldest Fix Committed bug reports
Ubuntu Developer Scripts - The devscripts package includes a lot of useful tools including rmadison which tells you the current package version for every supported release of Ubuntu.
Launchpad Bug Queries
New and No Package - These bugs need triaging and a package
New Bugs - These bugs have not been triaged at all
Bugtrackers in Launchpad - Useful for finding lists of links between bugs reported in Launchpad and upstream bug reports
BugSquad/KnowledgeBase (last edited 2020-12-19 16:15:33 by koen-beek)