KnowledgeBase

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[[ http://youtu.be/Vl-cQDAlPFc | How to Confrim a bug task ]] - Video showing three different ways to confirm a bug task [[ http://youtu.be/Vl-cQDAlPFc | How to Confirm a bug task ]] - Video showing three different ways to confirm a bug task

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Working with Bugs

Getting More Detailed Bug Reports - Class given at Ubuntu Developer Week in January of 2010 by BrianMurray

Triaging Class - Class given at Ubuntu Open Week in May of 2008 by PedroVillavicencio

Reporting Bugs Class - Class given at Ubuntu Open Week in May of 2008 by BrianMurray

Triaging DOs and DO NOTs Class - Class given at Ubuntu Open Week in October 2010 by C de-Avillez

How to Triage - General summary of how to properly triage bug reports

Best Practices - Useful Do's and Don't's for bug reporting

Improving a Report - How to improve a bug report - an essential part of triaging

Checklist - A checklist of common actions to perform for bug reports

Bug Status Charts - Find out what the Bug Workflow looks like

Find the right Package - How to assign a bug to the correct package

Managing Status - When Ubuntu uses which bug status and what they mean to us

Managing Importance - The criteria for setting a bug's importance and definitions

Improving the Bug Description - Ways to communicate useful information in the bug description

Bug Tags - In Launchpad it is possible to add "tags" or keywords to a bug report - this is Ubuntu's standardized list

Patch attachments - What is considered a patch and what should happend to bugs with patches.

Assigning Bugs - When to assign bug reports to individuals or teams

Marking a Duplicate - How and when to mark a bug as a duplicate of another

Bug Watches - How to set up Launchpad to monitor bug reports in other bug tracking systems.

Converting to a Question - How to convert a bug report to a support question.

Debugging Procedures - Common procedures for debugging types of problems or packages

Developer Responsibilities - Are you trying to find a developer familiar with a particular package or subsystem? Find out how here!

Apport Retraces - How to understand and use Apport retraces (based on a MOTU/School class by EmmetHikory)

EasyTasks - A list of Easy/Medium/Hard Triaging Tasks.

Bug Squad Videos and Presentations

How to Triage Video - A video of the class Brian Murray gave to the Greater Seattle LUG

How to Triage Presentation - The presentation that goes with the video

How to Confirm a bug task - Video showing three different ways to confirm a bug task

Bug Tools

Standard Replies - A collection of frequently used replies to bug reports setup for easy copy and pasting

Modifying bugs via e-mail - Launchpad Bugs has an e-mail interface for working with bugs

Filtering bug mail - Example procmail rules for filtering any bug e-mail you get

launchpadlib - launchpadlib, packaged as python-launchpadlib in Ubuntu, is a python library for reading and writing to Launchpad - including bugs

Firefox Extension that adds Launchpad integration - Provides quick searches for a variety of Launchpad items - packaged as firefox-launchpad-plugin in Ubuntu

Firefox Extension that modifies Launchpad pages - A PPA package of a Firefox Extension collecting Greasemonkey scripts that Launchpad users find useful

BugHelper - bughelper is a tool to help us triage bugs by parsing reports for clues about the type of bug and then allowing us to share those clues with other triagers

Apport Bug Patterns - bug patterns are checked by apport when filing crash reports and are useful for preventing unnecessary duplicate reports in Launchpad

Ubuntu Developer Scripts - The devscripts package includes a lot of useful tools including rmadison which tells you the current package version for every supported release of Ubuntu.

Ubuntu QA Tools - The ubuntu-qa-tools package is a collection of useful tools that Ubuntu QA team uses to make their daily work a lot easier.

Bug Zapper - in early development bug zapper is a desktop tool for querying and filtering lists of bugs

Arsenal - a toolset for interacting with Launchpad, generating specialized reports, performing powerful operations against launchpad, and assisting in the generation and testing of software packages. Primarily used by the Xorg team.

Factoids - A collection of frequently used bot factoids

Bug Statistics and Reports

Ubuntu package status pages - Package status pages are intended to help package maintainers, developers, and other interested parties identify the current state of a package. They are available for lots of packages in Ubuntu.

Bug query reports - Bug queries using the bughelper suite that are run daily. Reports run include:

Launchpad Bug Queries

New and No Package - These bugs need triaging and a package

New Bugs - These bugs have not been triaged at all

Bugtrackers in Launchpad - Useful for finding lists of links between bugs reported in Launchpad and upstream bug reports


CategoryBugSquad

BugSquad/KnowledgeBase (last edited 2020-12-19 16:15:33 by koen-beek)