fixed a couple of small spelling errors
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| * IRC: Ubuntu BugSquad members can always be contacted trough [[IRC]] on the [[irc://irc.freenode.org/#ubuntu-bugs|#ubuntu-bugs]] channel on irc.freenode.org for help or collaboration.
* Mailing List: The Ubuntu BugSquad also can be contacted trough our [[https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugsquad| Mailing List]], feel free to contact us if you have any doubt while triaging a bug.
| * IRC: Ubuntu BugSquad members can always be contacted through [[IRC]] on the [[irc://irc.freenode.org/#ubuntu-bugs|#ubuntu-bugs]] channel on irc.freenode.org for help or collaboration.
* Mailing List: The Ubuntu BugSquad also can be contacted through our [[https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugsquad| Mailing List]], feel free to contact us if you have any doubt while triaging a bug.
The BugSquad is an essential asset in progressing Ubuntu and its derivatives; The BugSquad is the first point of contact for the bugs filed about Ubuntu. Members assign bugs to packages, ensure that bug reports are complete, find duplicate bug reports, recreate bugs, and forward bugs to their upstream authors. All of these activities help bugs get fixed and subsequently make Ubuntu even better.
What the BugSquad does is also known as Triaging, which is similar to the process of prioritizing patients in a hospital based on the severity of their condition. This allows developers to spend their time more effectively, and is a great way to learn about how Ubuntu works as an operating system and as a community. It's also not uncommon for triagers to discover new and interesting features they didn't know about!
Triaging bugs consists of several things:
- Responding to new bugs as they are filed.
- Ensuring that new bugs have all the necessary information.
- Assigning bugs to the proper package.
- Confirming bug reports by trying to reproduce them.
Setting the priority of bugs reports. (Bug Control members Only)
- Searching for and marking duplicates in the bug tracking system.
- Sending bugs to their upstream authors, when applicable.
- Cross-referencing bugs from other distributions.
- Expiring old bugs.
Bug triage is an excellent way to start helping out. You get to learn a lot about Ubuntu, its available packages, its infrastructure, and you get a feel for the development pulse.
Another big part of what we do is help new members triage bugs; On average, over 1,800 bugs are filed every week with more than 500,000 bugs filed so far. The Bug Squad is always in NEED of more help from the community!
Who makes up the Bug Squad?
Anyone interested in triaging bugs can join the Bug Squad. The members are primarily volunteers from around the world and they come together with a common cause of making Ubuntu better for everyone. No special knowledge or training is required, just a desire to help. Currently there are about 1050 registered members.
Mailing List: The Ubuntu BugSquad also can be contacted through our Mailing List, feel free to contact us if you have any doubt while triaging a bug.
Want to do a little everyday? Join the 5-a-day team to keep Ubuntu healthy!
If you want to join the Bug Squad team you need to:
If you completed the previous steps, apply for membership on the BugSquad team at Launchpad.
When joining the Bug Squad, please keep up-to-date with bug management policies. Changes are always announced on the mailing list. For further information feel free to subscribe to the wiki changes or check with other members on #ubuntu-bugs channel at FreeNode.
Now, please read this page for more detailed instructions.