## page was renamed from Bugs/ExamplesDraft
This page lists examples of bugs where the assignee and the bug triage team did a good job of clarifying the problem and identifying the actual bug.
If you see a nice example of good bug work, be sure to list it here.
=== Template ===
When listing sample bugs, please try to adhere to the following template:
{{{
* Bug number, Link
* brief outline, of how the bug was processed
* remarkable aspects }}}
If you need ideas on customizing a "canned" message, please refer to [[Bugs/CommonTasks]] for tasks that are common to bug processing, triaging and submitting.
=== Bug Listing ===
* 49175, [[https://bugs.launchpad.net/distros/ubuntu/+source/ubiquity/+bug/49175|dapper install freeze at "loading kernel"]]
* The end-user's bug report was very superficial and didn't include the necessary information. The bug was rejected with a "canned" message due to lack of information. It also seemed to be more of a support request than a bug. I suspected that the problem was caused by a bad ISO download or an improper burn, which would fall under tech support rather than debugging. As such a combination of canned responses from [[Bugs/Responses]] was used (needs info and tech support).
* The "canned" response wasn't just copy-pasted; I always modify them and try to make them more useful and applicable to the issue at hand.
* 77591, [[https://launchpad.net/distros/ubuntu/+bug/77591|Grettings new year]]
* The bug report was a feature request and not a very detailed at that. As such a standard "canned" response (slightly modified) was used.
* The "canned" response wasn't just copy-pasted; I always modify them and try to make them more useful and applicable to the issue at hand.
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