GNOME
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Comment: improved layout/readability
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* ''What if it's a usability bug, or another bug that doesn't make the application crash/leave a stacktrace? -- MartinAhnelöv'' |
The Gnome bugzilla host a range of packages that are upstream to Ubuntu including the standard Gnome desktop and additional components like Accerciser.
attachment:gnome-bugzilla.png
Packages affected
[https://bugs.edge.launchpad.net/~desktop-bugs/+packagebugs Bug contact packages for the Ubuntu Desktop Bugs Team]
[http://wiki.ubuntu.com/Bugs/Upstream/GNOME/UniverseList Universe List] of GNOME packages that also are using the GNOME Bugzilla as a bug tracker.
Using the bug tracker
Gnome bugs are tracked upstream at [http://bugzilla.gnome.org/ bugzilla.gnome.org]. Click 'New Account' in the top right corner and enter your email address.
Searching
The basic search functionality is the search box which is designed to be really simple to use but still allow you to use some more advanced search features. At [http://bugzilla.gnome.org/query.cgi Basic Search] page you can search by:
- Bug Numbers
- Phrases
- Status
- Priority
- Version of GNOME
- Target
- Keywords
- etc ...
Examples:
Advanced
There's also a functionality that allows you do to advanced searches which you can find here at the [http://bugzilla.gnome.org/query.cgi?format=advanced Advanced Search] page. Read [http://bugzilla.gnome.org/page.cgi?id=boogle-help.html this] for more information on search.
Filing new bugs
After searching for possible duplicates you can file a new bug using the guided bug filing or the advanced form. If you know the gnome package name and version (as you should when forwarding a bug from Ubuntu) you may find i most efficient to use the advanced form. Include a basic description of the problem and link to the original Launchpad report:
For forwarding bugs to the [http://bugzilla.gnome.org/ GNOME Bugtracker] (aka GNOME Bugzilla) you should follow these steps:
[http://bugzilla.gnome.org/index.cgi?GoAheadAndLogIn=1 Log in] or create a [http://bugzilla.gnome.org/createaccount.cgi new account]
Search if the bug was already reported with the [http://bugzilla.gnome.org/query.cgi search tool] and also take a look to [http://bugzilla.gnome.org/duplicates.cgi the most frequently reported bugs]
If it doesn't already exists open a [http://bugzilla.gnome.org/enter_bug.cgi new one]
Before submitting a new bug, you need to take care of a few things:
Choose the GNOME and the product version, also you need to select a component, almost all the products have a description about their components, for example [http://bugzilla.gnome.org/describecomponents.cgi?product=nautilus nautilus].
Choose the [http://bugzilla.gnome.org/page.cgi?id=bug-status.html#op_sys OS] in most of the cases Linux, unless the bug affect all the OS.
Set the right [http://bugzilla.gnome.org/page.cgi?id=bug-status.html#priority priority] and [http://bugzilla.gnome.org/page.cgi?id=bug-status.html#bug_severity severity]
If needed set a [http://bugzilla.gnome.org/describekeywords.cgi keyword], this is very important to set for reports with a complete stacktrace, remember if you're submitting a report with a good stacktrace (otherwise don't submit it), please add the STACKTRACE keyword.
What if it's a usability bug, or another bug that doesn't make the application crash/leave a stacktrace? -- MartinAhnelöv
- Provide a complete description and a link to our bug in launchpad.
After this just submit the bug and follow the steps listed [https://wiki.ubuntu.com/Bugs/Watches here] for linking the report to launchpad
Example: [https://bugs.launchpad.net/ubuntu/+source/gnome-terminal/+bug/188565 Launchpad report] - [http://bugzilla.gnome.org/show_bug.cgi?id=514318 Upstream report]
Keywords and conventions
For the list of keywords please take a look to the [http://bugzilla.gnome.org/describekeywords.cgi Bugzilla Keywords description].
Bugs/Upstream/GNOME (last edited 2012-04-25 12:40:20 by gauntlet)