DebuggingHardwareDetection

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## 20121020 https://launchpad.net/~penalvch This article is obsolete. Now that we are in the apport era, when one files an bug against the linux package via ubuntu-bug linux, a requirement as per https://wiki.ubuntu.com/Bugs/Responses#Missing_Apport_Information all of the information, the information requested in this article is filed:
## BootDmesg.txt
## CurrentDmesg.txt
## Lspci.txt
## Lsusb.txt
## As well as other helpful attachments:
## AlsaInfo.txt
## CRDA.txt
## Dependencies.txt
## IwConfig.txt
## ProcCpuinfo.txt
## ProcInterrupts.txt
## ProcModules.txt
## PulseList.txt
## UdevDb.txt
## UdevLog.txt
## WifiSyslog.txt

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= Debugging procedure =
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When reporting a problem with hardware detection, please paste this text below into a terminal and press Enter. Make sure that it is all on a single line. You will be asked for your sudo password. When reporting a problem with hardware detection, you should report the bug against the kernel. Beginning with the Hardy release, all kernel bugs should be reported against the '''linux''' kernel source package.
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 uname -a > uname-a.log; sudo lspci -vvnn > lspci-vvnn.log; sudo lspci -vv > lspci-vv.log; dmesg > dmesg.log; cat /proc/version > proc_version.log; cat /proc/version_signature > proc_version_signature.log Also, all reports should contain the following information. Please be sure to '''attach''' these files to the bug report.
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This will place the files ''uname-a.log'', ''lspci-vvnn.log'', ''lspci-vv.log'', ''dmesg.log'', ''proc_version.log'' and ''proc_version_signature.log'' in your home directory, please add them to your bug report.  * uname -a > uname-a.log
 * cat /proc/version_signature > proc_version_signature.log
 * sudo lspci -vvnn > lspci-vvnn.log (those are 2 v's not a w)
 * dmesg > dmesg.log
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= Debugging procedure = If the system is not correctly detecting a USB device, also '''attach''' the output of:
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= Known bugs =

Description of known issues, how to recognise them and stock responses/actions.

'''Open'''
||<rowbgcolor="#eeeeee"> '''Bug#''' || '''Description''' || '''Action''' ||
|| TBD. || TBD. || TBD. ||

'''Closed'''
||<rowbgcolor="#eeeeee"> '''Bug#''' || '''Description''' || '''Action''' ||
|| TBD. || TBD. || TBD. ||

= Non-bugs =

TBD.

------
'''Also see:'''

 * DebuggingProcedures
 * lsusb > lsusb.log
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CategoryBugSquad CategoryBugSquad CategoryDebugging

Debugging Central

This page is part of the debugging series — pages with debugging details for a variety of Ubuntu packages.

Debugging procedure

Reporting a bug

When reporting a problem with hardware detection, you should report the bug against the kernel. Beginning with the Hardy release, all kernel bugs should be reported against the linux kernel source package.

Also, all reports should contain the following information. Please be sure to attach these files to the bug report.

  • uname -a > uname-a.log

  • cat /proc/version_signature > proc_version_signature.log

  • sudo lspci -vvnn > lspci-vvnn.log (those are 2 v's not a w)

  • dmesg > dmesg.log

If the system is not correctly detecting a USB device, also attach the output of:

  • lsusb > lsusb.log


CategoryBugSquad CategoryDebugging

DebuggingHardwareDetection (last edited 2012-10-21 04:10:21 by penalvch)