Janquark
|
⇤ ← Revision 1 as of 2008-02-19 11:58:21
Size: 3676
Comment:
|
Size: 3723
Comment:
|
| Deletions are marked like this. | Additions are marked like this. |
| Line 1: | Line 1: |
| =Quality of Help Enhancement= | = Quality of Help Enhancement = |
| Line 4: | Line 4: |
| some thoughts for helpers and the users seeking help | '''some thoughts for helpers and the users seeking help''' |
| Line 9: | Line 9: |
| 1. Recurring Issues 2. Unique Issues |
1. ''Recurring Issues'' 2. ''Unique Issues'' |
| Line 13: | Line 13: |
| The unique issues must be read as if it were your first day in the Linux World. You must forget every standard procedure and search for new ways, start being creative. Ask intelligent new questions which will guide the new user and also you as the helper to the core of the problem. The Unique Issues are the threads which will bring you knowledge to a higher level. Because when you stand still, not moving, only copy this paste that, your brain also makes a break. Sometimes it is very relaxing. But it should not become your target state. | The ''Unique Issues'' must be read as if it were your first day in the Linux World. You must forget every standard procedure and search for new ways, start being creative. Ask intelligent new questions which will guide the new user and also you as the helper to the core of the problem. The Unique Issues are the threads which will bring you knowledge to a higher level. Because when you stand still, not moving, only copy this paste that, your brain also makes a break. Sometimes this is very relaxing. But it should not become your target state. |
| Line 15: | Line 15: |
| But there are also the Recurring Issues. Issues which are well known by the helpers which spent some time in this forum. This is the salient point of this thread. As the seeker of help start your thread with some input, so we can suggest a solution based on facts not on stories. | But there are also the ''Recurring Issues''. Issues which are well known by the helpers which spent some time in this forum. This is the salient point of this thread. As the seeker of help start your thread with some input, so we can suggest a solution based on facts not on stories. |
| Line 20: | Line 20: |
| Line 27: | Line 26: |
| ==Help us to help you== | == Help us to help you == |
| Line 29: | Line 28: |
| Network Issues |
'''Network Issues''' |
| Line 34: | Line 32: |
| Code: iwconfig Code: ifconfig Code: sudo iwlist scan Code: cat /etc/network/interfaces |
* ''iwconfig'' * ''ifconfig'' * ''sudo iwlist scan'' * ''cat /etc/network/interfaces'' |
| Line 51: | Line 38: |
| Mounting Issues |
'''Mounting Issues''' |
| Line 56: | Line 42: |
| Code: | * ''mount'' * ''sudo fdisk -l'' * ''cat /etc/fstab'' |
| Line 58: | Line 46: |
| mount | |
| Line 60: | Line 47: |
| Code: sudo fdisk -l Code: cat /etc/fstab Graphical Issues |
'''Graphical Issues''' |
| Line 73: | Line 52: |
| Code: lspci Code: lsusb Code: sudo lshw Code: cat /etc/X11/xorg.conf |
* ''lspci'' * ''lsusb'' * ''sudo lshw'' * ''cat /etc/X11/xorg.conf'' |
| Line 90: | Line 58: |
| Code: | |
| Line 92: | Line 59: |
| glxgears -info | * ''glxgears -info'' |
| Line 94: | Line 61: |
| Reconfigure the Xserver automatically: Code: |
to reconfigure the Xserver automatically run this |
| Line 97: | Line 63: |
| sudo dpkg-reconfigure -phigh xserver-xorg startx |
* ''sudo dpkg-reconfigure -phigh xserver-xorg'' * ''startx'' |
| Line 101: | Line 67: |
| Code: | |
| Line 103: | Line 68: |
| sudo /etc/init.d/gdm restart | * ''sudo /etc/init.d/gdm restart'' |
| Line 105: | Line 70: |
| Application Installation Issues | |
| Line 107: | Line 71: |
| Code: | '''Application Installation Issues''' |
| Line 109: | Line 73: |
| sudo apt-get update sudo apt-get upgrade Code: cat /etc/apt/sources.list |
* ''sudo apt-get update'' * ''sudo apt-get upgrade'' * ''cat /etc/apt/sources.list'' |
| Line 118: | Line 78: |
| Code: | |
| Line 120: | Line 79: |
| sudo apt-get -f install Code: sudo dpkg --configure -a |
* ''sudo apt-get -f install'' * ''sudo dpkg --configure -a'' |
| Line 127: | Line 83: |
| Other useful Terminal Commands | === Other useful Terminal Commands === |
| Line 129: | Line 85: |
Navigating in Terminal |
'''Navigating in Terminal''' |
| Line 133: | Line 88: |
| Code: | |
| Line 135: | Line 89: |
| cd | * ''cd'' |
| Line 138: | Line 92: |
| Code: | |
| Line 140: | Line 93: |
| ls | * ''ls'' |
| Line 144: | Line 97: |
| List Command | '''List Command''' |
| Line 147: | Line 101: |
| Code: | |
| Line 149: | Line 102: |
| ls --help | * ''ls --help'' list permissions in the current folder * ''ls -l'' |
| Line 152: | Line 109: |
| '''Show free space in memory, cache and swap''' | |
| Line 153: | Line 111: |
| list permissions in the current folder Code: ls -l Show free space in memory, cache and swap Code: free |
* ''free'' |
| Line 165: | Line 114: |
| Code: | |
| Line 167: | Line 115: |
| top | * ''top'' |
Quality of Help Enhancement
some thoughts for helpers and the users seeking help
After reading some (quite a lot of threads) in this Absolute Beginners Section I realize there are two sorts of threads.
Recurring Issues
Unique Issues
The Unique Issues must be read as if it were your first day in the Linux World. You must forget every standard procedure and search for new ways, start being creative. Ask intelligent new questions which will guide the new user and also you as the helper to the core of the problem. The Unique Issues are the threads which will bring you knowledge to a higher level. Because when you stand still, not moving, only copy this paste that, your brain also makes a break. Sometimes this is very relaxing. But it should not become your target state.
But there are also the Recurring Issues. Issues which are well known by the helpers which spent some time in this forum. This is the salient point of this thread. As the seeker of help start your thread with some input, so we can suggest a solution based on facts not on stories.
Also use a descriptive title for your new thread. "Help me, I am a new user, and hit the wall" is bad. "Wireless Broadcom 4311 Connectivity Issue" is good.
Another important point is that I do not want to write a guide how to solve every problem. I just want to stress the importance of being as exact as possible without to degenerate to a robot. Please feel free to add your advices and suggestions, your important and recurring starting commands, your first ideas.
I hope this small thread will help to improve the great service this forums offers. I do not want to make the help unspiritual and static. But sometimes some input at the beginning would be nice...
Help us to help you
Network Issues
Please post the output of these terminal commands to shed some light on your current network status.
iwconfig
ifconfig
sudo iwlist scan
cat /etc/network/interfaces
Mounting Issues
Please post the output of these terminal commands to detect the current partition situation:
mount
sudo fdisk -l
cat /etc/fstab
Graphical Issues
and also other issues somehow linked with hardware. We have to know your hardware to help. What driver do you have installed? Are you running Compiz ? Do you have installed some unusual applications in the past days? Are you dual-booting?
lspci
lsusb
sudo lshw
cat /etc/X11/xorg.conf
to test your card and show info run this
glxgears -info
to reconfigure the Xserver automatically run this
sudo dpkg-reconfigure -phigh xserver-xorg
startx
Restarting GNOME
sudo /etc/init.d/gdm restart
Application Installation Issues
sudo apt-get update
sudo apt-get upgrade
cat /etc/apt/sources.list
for fixing broken packages
sudo apt-get -f install
sudo dpkg --configure -a
Other useful Terminal Commands
Navigating in Terminal
for changing the directory
cd
for listing all files and folders in the current directory
ls
You can use the TAB-key to automatically finish a long filename. For instance a file is named asadkjfnaskfnas.deb. Just type cd asa and press tab to auto-complete the file name.
List Command
for additional help on the list command run
ls --help
list permissions in the current folder
ls -l
Show free space in memory, cache and swap
free
Show cpu usage, tasks running, memory and swap
top
Janquark (last edited 2008-08-06 17:01:12 by localhost)