<<Include(Kernel/MenuBar)>>
||<tablestyle="float:right; font-size: 0.9em; width:40%; background:#F1F1ED; margin: 0 0 1em 1em;" style="padding:0.5em;"><<TableOfContents>>||
== Introduction ==
Users will sometimes run into errors performing updates on their system. Apport will usually detect these failures and file a bug in Launchpad. These bugs can be identified by the bug tag 'apport-package'. Unfortunately these bugs sometimes get assigned to the "linux" kernel package in Launchpad when the issue is really a result of a non-kernel related problem. It's best to examine the [[https://wiki.ubuntu.com/DebuggingUpdateManager|DpkgTerminalLog]] file that is usually attached to these bug reports as it contains descriptive error message output. Documented below are a few commonly reported issues, the [[https://wiki.ubuntu.com/DebuggingUpdateManager|DpkgTerminalLog]] messages that point to the real issue and the bug number it should be marked a duplicate of.
=== Bug:105113 - No space left on device ===
* Bug Bug:105113
* The system ran out of disk space. Bug 105113 was a request to detect this prior to performing any updates. These bugs should be marked Invalid against the kernel.
{{{
gzip: stdout: No space left on device
}}}
=== Bug:252900 - Wubi Kernel Upgrade Fails ===
* Bug Bug:252900
{{{
E: /var/cache/apt/archives/linux-image-2.6.24-19-generic_2.6.24-19.36_i386.deb: unable to make backup link of `./boot/vmlinuz-2.6.24-19-generic' before installing new version: Operation not permitted
}}}
=== Bug:71979 - short read in buffer_copy ===
* Bug Bug:71979
{{{
short read in buffer_copy . . .
}}}
=== Bug:292159 - Error exit status 17 ===
* Bug Bug:292159
* This was really a casper bug on USB devices which should be resolved as of casper 1.162
{{{
update-initramfs is disabled since running on a live CD
Failed to symbolic-link /boot/initrd.img-2.6.27-7-generic to initrd.img.
dpkg: error processing linux-image-2.6.27-7-generic (--configure):
subprocess post-installation script returned error exit status 17
}}}
=== Bug:193439 - exit status 2; update-grub fails when default is "saved" ===
* Bug Bug:193439
* specifically note the '''expr: non-numeric argument''' line. Also, it's best to ask the reporter for the contents of /boot/grub/default to verify before marking it as a duplicate.
{{{
Testing for an existing GRUB menu.lst file ... found:
/boot/grub/menu.lst
Searching for splash image ... none found, skipping ...
expr: non-numeric argument
User postinst hook script [/sbin/update-grub] exited with value 2
dpkg: error processing linux-image-2.6.27-8-generic (--configure):
subprocess post-installation script returned error exit status 2
}}}
=== Bug:326881 - corrupt .deb ===
* Bug Bug:326881
{{{
Preparing to replace linux-image-2.6.27-7-generic 2.6.27-7.14 (using .../linux-image-2.6.27-7-generic_2.6.27-7.16_amd64.deb) ...
Done.
Unpacking replacement linux-image-2.6.27-7-generic ...
dpkg-deb: subprocess paste killed by signal (Broken pipe)
dpkg: error processing /var/cache/apt/archives/linux-image-2.6.27-7-generic_2.6.27-7.16_amd64.deb (--unpack): subprocess dpkg-deb --fsys-tarfile returned error exit status 2
}}}
=== Bug:322064 - files list file for package ... is missing final newline ===
* Bug Bug:322064
* Usually indicates a corrupted .deb - https://lists.ubuntu.com/archives/ubuntu-users/2007-January/104520.html
{{{
Selecting previously deselected package linux-source-2.6.27.
(Reading database ... dpkg: error processing /var/cache/apt/archives/linux-source-2.6.27_2.6.27-9.19_all.deb (--unpack):
files list file for package `libpoppler-glib3' is missing final newline
}}}
=== Bug:311280 - dpkg: serious warning: files list file for package ===
* Bug Bug:311280
{{{
dpkg: serious warning: files list file for package `xserver-xorg-input-vmmouse' missing, assuming package has no files currently installed.
dpkg: serious warning: files list file for package `libexempi3' missing, assuming package has no files currently installed.
dpkg: serious warning: files list file for package `libgtkspell0' missing, assuming package has no files currently installed.
dpkg: serious warning: files list file for package `python-pkg-resources' missing, assuming package has no files currently installed.
etc...
...
dpkg: error processing linux-image-2.6.27-9-generic (--configure):
subprocess post-installation script returned error exit status 10
}}}
=== Bug:269539 - exited with value 3; grub 3-way merge menu.lst ===
* Bug Bug:269539
{{{
Merging changes into the new version
Conflicts found! Please edit `/var/run/grub/menu.lst' and sort them out manually.
The file `/var/run/grub/menu.lst.ucf-new' has a record of the failed merge of the configuration file.
User postinst hook script [/sbin/update-grub] exited with value 3
}}}
=== Bug:271246 - /var/cache/debconf/config.dat is locked by another process: Resource temporarily unavailable ===
* Bug Bug:271246
{{{
debconf: DbDriver "config": /var/cache/debconf/config.dat is locked by another process: Resource temporarily unavailable
}}}
=== Bug:261392 - exit status 2; grub removed or not installed ===
* Bug Bug:261392
{{{
cp: cannot stat `/etc/udev/rules.d/65-mdadm.vol_id.rules': No such file or directory
The provided postinst hook script [/sbin/update-grub] could not be run.
dpkg: error processing linux-image-2.6.24-23-386 (--configure):
subprocess post-installation script returned error exit status 2
}}}
=== Bug:303825 or Bug:331675 - nvidia-common exited with return code 10 ===
* Bug Bug:303825 or Bug Bug:331675
{{{
run-parts: executing /etc/kernel/postinst.d/nvidia-common
run-parts: /etc/kernel/postinst.d/nvidia-common exited with return code 10
}}}
=== Bug:13130 - debconf uninitialized variable ===
* Bug Bug:13130
{{{
Use of uninitialized value in substitution (s///) at
/usr/share/perl5/Debconf/Format/822.pm line 57, <$__ANONIO__> line 1.
}}}
=== Bug:386042 - /usr/share/debconf/confmodule: line 42: printf: write error: Broken pipe ===
* Bug Bug:386042
{{{
/usr/share/debconf/confmodule: line 42: printf: write error: Broken pipe
User postinst hook script [/sbin/update-grub] exited with value 1
}}}
=== Bug:78478 - Could not find postinst hook script [update-grub] ===
* Bug Bug:78478
{{{
update-initramfs: Generating /boot/initrd.img-2.6.28-13-generic
Not updating initrd symbolic links since we are being updated/reinstalled
(2.6.28-13.44 was configured last, according to dpkg)
Not updating image symbolic links since we are being updated/reinstalled
(2.6.28-13.44 was configured last, according to dpkg)
Could not find postinst hook script [update-grub].
Looked in: '/bin', '/sbin', '/usr/bin', '/usr/sbin'
dpkg: error processing linux-image-2.6.28-13-generic (--configure):
subprocess post-installation script returned error exit status 2
}}}
or
{{{
The provided postinst hook script [/sbin/update-grub] could not be run.
dpkg: error processing linux-image-2.6.20-5-generic (--configure):
subprocess post-installation script returned error exit status 2
}}}
=== Bug:99547 - Running depmod. Failed to run depmod. ===
* It seems the root cause for this issue is Bug Bug:99547
{{{
Running depmod.
Failed to run depmod
dpkg: error processing linux-image-2.6.28-13-generic (--configure):
subprocess post-installation script returned error exit status 1
}}}
=== Bug:417222 - /boot/grub/menu.lst: Operation not supported ===
* Bug Bug:417222
{{{
Updating /boot/grub/menu.lst ... /usr/sbin/update-grub: line 1484: /boot/grub/menu.lst: Operation not supported
User postinst hook script [/sbin/update-grub] exited with value 1
}}}
=== Bug:533728 - No path or device is specified ===
* Bug Bug:533728
The user wants to activate a grub background image by setting use_bg=true in /etc/grub.d/05_debian_theme . That's not the way it works and /etc/default/grub must be modified instead. Bug 533728 is a request to document it and avoid such modification.
'''Note to triagers''': Note that the error 'No path or device is specified' appears 2 times in the error.
{{{
Generating grub.cfg ...
No path or device is specified.
Try `/usr/sbin/grub-probe --help' for more information.
No path or device is specified.
Try `/usr/sbin/grub-probe --help' for more information.
User postinst hook script [/usr/sbin/update-grub] exited with value 1
dpkg: error processing linux-image-2.6.32-15-generic (--configure):
subprocess installed post-installation script returned error exit status 1
}}}
== Other ressources ==
* [[DebuggingInstallationIssues|Common Installation Issues]]: More general installation issues that can affect a kernel upgrade/installation.
* [[DebuggingUpdateManager|Debugging Update manager]]
----
CategoryBugSquad