<> ||<>|| == Introduction == Users will sometimes run into errors performing updates on their system. Apport will usually detect these failures and file a bug in Launchpad. These bugs can be identified by the bug tag 'apport-package'. Unfortunately these bugs sometimes get assigned to the "linux" kernel package in Launchpad when the issue is really a result of a non-kernel related problem. It's best to examine the [[https://wiki.ubuntu.com/DebuggingUpdateManager|DpkgTerminalLog]] file that is usually attached to these bug reports as it contains descriptive error message output. Documented below are a few commonly reported issues, the [[https://wiki.ubuntu.com/DebuggingUpdateManager|DpkgTerminalLog]] messages that point to the real issue and the bug number it should be marked a duplicate of. === Bug:105113 - No space left on device === * Bug Bug:105113 * The system ran out of disk space. Bug 105113 was a request to detect this prior to performing any updates. These bugs should be marked Invalid against the kernel. {{{ gzip: stdout: No space left on device }}} === Bug:252900 - Wubi Kernel Upgrade Fails === * Bug Bug:252900 {{{ E: /var/cache/apt/archives/linux-image-2.6.24-19-generic_2.6.24-19.36_i386.deb: unable to make backup link of `./boot/vmlinuz-2.6.24-19-generic' before installing new version: Operation not permitted }}} === Bug:71979 - short read in buffer_copy === * Bug Bug:71979 {{{ short read in buffer_copy . . . }}} === Bug:292159 - Error exit status 17 === * Bug Bug:292159 * This was really a casper bug on USB devices which should be resolved as of casper 1.162 {{{ update-initramfs is disabled since running on a live CD Failed to symbolic-link /boot/initrd.img-2.6.27-7-generic to initrd.img. dpkg: error processing linux-image-2.6.27-7-generic (--configure): subprocess post-installation script returned error exit status 17 }}} === Bug:193439 - exit status 2; update-grub fails when default is "saved" === * Bug Bug:193439 * specifically note the '''expr: non-numeric argument''' line. Also, it's best to ask the reporter for the contents of /boot/grub/default to verify before marking it as a duplicate. {{{ Testing for an existing GRUB menu.lst file ... found: /boot/grub/menu.lst Searching for splash image ... none found, skipping ... expr: non-numeric argument User postinst hook script [/sbin/update-grub] exited with value 2 dpkg: error processing linux-image-2.6.27-8-generic (--configure): subprocess post-installation script returned error exit status 2 }}} === Bug:326881 - corrupt .deb === * Bug Bug:326881 {{{ Preparing to replace linux-image-2.6.27-7-generic 2.6.27-7.14 (using .../linux-image-2.6.27-7-generic_2.6.27-7.16_amd64.deb) ... Done. Unpacking replacement linux-image-2.6.27-7-generic ... dpkg-deb: subprocess paste killed by signal (Broken pipe) dpkg: error processing /var/cache/apt/archives/linux-image-2.6.27-7-generic_2.6.27-7.16_amd64.deb (--unpack): subprocess dpkg-deb --fsys-tarfile returned error exit status 2 }}} === Bug:322064 - files list file for package ... is missing final newline === * Bug Bug:322064 * Usually indicates a corrupted .deb - https://lists.ubuntu.com/archives/ubuntu-users/2007-January/104520.html {{{ Selecting previously deselected package linux-source-2.6.27. (Reading database ... dpkg: error processing /var/cache/apt/archives/linux-source-2.6.27_2.6.27-9.19_all.deb (--unpack): files list file for package `libpoppler-glib3' is missing final newline }}} === Bug:311280 - dpkg: serious warning: files list file for package === * Bug Bug:311280 {{{ dpkg: serious warning: files list file for package `xserver-xorg-input-vmmouse' missing, assuming package has no files currently installed. dpkg: serious warning: files list file for package `libexempi3' missing, assuming package has no files currently installed. dpkg: serious warning: files list file for package `libgtkspell0' missing, assuming package has no files currently installed. dpkg: serious warning: files list file for package `python-pkg-resources' missing, assuming package has no files currently installed. etc... ... dpkg: error processing linux-image-2.6.27-9-generic (--configure): subprocess post-installation script returned error exit status 10 }}} === Bug:269539 - exited with value 3; grub 3-way merge menu.lst === * Bug Bug:269539 {{{ Merging changes into the new version Conflicts found! Please edit `/var/run/grub/menu.lst' and sort them out manually. The file `/var/run/grub/menu.lst.ucf-new' has a record of the failed merge of the configuration file. User postinst hook script [/sbin/update-grub] exited with value 3 }}} === Bug:271246 - /var/cache/debconf/config.dat is locked by another process: Resource temporarily unavailable === * Bug Bug:271246 {{{ debconf: DbDriver "config": /var/cache/debconf/config.dat is locked by another process: Resource temporarily unavailable }}} === Bug:261392 - exit status 2; grub removed or not installed === * Bug Bug:261392 {{{ cp: cannot stat `/etc/udev/rules.d/65-mdadm.vol_id.rules': No such file or directory The provided postinst hook script [/sbin/update-grub] could not be run. dpkg: error processing linux-image-2.6.24-23-386 (--configure): subprocess post-installation script returned error exit status 2 }}} === Bug:303825 or Bug:331675 - nvidia-common exited with return code 10 === * Bug Bug:303825 or Bug Bug:331675 {{{ run-parts: executing /etc/kernel/postinst.d/nvidia-common run-parts: /etc/kernel/postinst.d/nvidia-common exited with return code 10 }}} === Bug:13130 - debconf uninitialized variable === * Bug Bug:13130 {{{ Use of uninitialized value in substitution (s///) at /usr/share/perl5/Debconf/Format/822.pm line 57, <$__ANONIO__> line 1. }}} === Bug:386042 - /usr/share/debconf/confmodule: line 42: printf: write error: Broken pipe === * Bug Bug:386042 {{{ /usr/share/debconf/confmodule: line 42: printf: write error: Broken pipe User postinst hook script [/sbin/update-grub] exited with value 1 }}} === Bug:78478 - Could not find postinst hook script [update-grub] === * Bug Bug:78478 {{{ update-initramfs: Generating /boot/initrd.img-2.6.28-13-generic Not updating initrd symbolic links since we are being updated/reinstalled (2.6.28-13.44 was configured last, according to dpkg) Not updating image symbolic links since we are being updated/reinstalled (2.6.28-13.44 was configured last, according to dpkg) Could not find postinst hook script [update-grub]. Looked in: '/bin', '/sbin', '/usr/bin', '/usr/sbin' dpkg: error processing linux-image-2.6.28-13-generic (--configure): subprocess post-installation script returned error exit status 2 }}} or {{{ The provided postinst hook script [/sbin/update-grub] could not be run. dpkg: error processing linux-image-2.6.20-5-generic (--configure): subprocess post-installation script returned error exit status 2 }}} === Bug:99547 - Running depmod. Failed to run depmod. === * It seems the root cause for this issue is Bug Bug:99547 {{{ Running depmod. Failed to run depmod dpkg: error processing linux-image-2.6.28-13-generic (--configure): subprocess post-installation script returned error exit status 1 }}} === Bug:417222 - /boot/grub/menu.lst: Operation not supported === * Bug Bug:417222 {{{ Updating /boot/grub/menu.lst ... /usr/sbin/update-grub: line 1484: /boot/grub/menu.lst: Operation not supported User postinst hook script [/sbin/update-grub] exited with value 1 }}} === Bug:533728 - No path or device is specified === * Bug Bug:533728 The user wants to activate a grub background image by setting use_bg=true in /etc/grub.d/05_debian_theme . That's not the way it works and /etc/default/grub must be modified instead. Bug 533728 is a request to document it and avoid such modification. '''Note to triagers''': Note that the error 'No path or device is specified' appears 2 times in the error. {{{ Generating grub.cfg ... No path or device is specified. Try `/usr/sbin/grub-probe --help' for more information. No path or device is specified. Try `/usr/sbin/grub-probe --help' for more information. User postinst hook script [/usr/sbin/update-grub] exited with value 1 dpkg: error processing linux-image-2.6.32-15-generic (--configure): subprocess installed post-installation script returned error exit status 1 }}} == Other ressources == * [[DebuggingInstallationIssues|Common Installation Issues]]: More general installation issues that can affect a kernel upgrade/installation. * [[DebuggingUpdateManager|Debugging Update manager]] ---- CategoryBugSquad