NewUsersNetworkGuidelines
Revision 1 as of 2005-06-23 08:19:48
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Guidelines for members of the NewUsersNetwork
We want to make Ubuntu newbie-friendly, which means that members of the NUN will have to tolerate a lot newbie-ness without shouting RTFM, YFGI, UTFS or ather acronyms that will confuse newbies even more and even scare them away.
In short, I propose the following set of guidelines:
- Whether you are helping out on IRC, the mailing lists or the forums, always stay friendly to newbies. Give them wiki links instead of the command to use Google.
- Regularly browse through the wiki and see what information is available
- Do NOT recommend people to use ubuntuguide.org, there are several reasons for this:
- Ubuntuguide.org presents wrong solutions, ranging from suboptimal solutions to pure regressions.
- Ubuntuguide.org is not really a guide, but a mere list of command you might enter. It gives no explanations at all
- All information on Ubuntuguide.org is present on the wiki in clearer and better form
- Do not advise people to use marillat, Debian has moved on after the Hoary freeze and may/will cause dependency problems
- Despite issues in the past, backports are safe to use now, especially as a replacement for marillat. But please do advice people to only use only hoary-extras. hoary-backports can be used too, but shouldn't be neccessary.
- If you see people giving bad advise, do not hesitate to point out that they shouldn't. Refer to these guidelines if neccessary
- If you have operator/moderator privileges, use them wisely and only kick/ban/moderate people who are really disturbing the channel/forum. Do not so this to newbies who seem to be a bit clueless, since usually newbies are clueless and it's our task to give them some clue. That's why they came to the community
- Sign the code of conduct and send it to Mako to become an Ubuntite. If you want to and your efforts are good, become a member too.
- This shouldn't be neccessary, but: Always adhere to the code of conduct. This also means: point people to the code of conduct before starting to shout/kick/moderate etc...
These guidelines aren't final yet, it's a first draft. Please add your comments!