Ubuntu Wiki

About Me

Hello! I work for Canonical as a Quality Assurance Engineer. My areas of responsibility include managing the Ubuntu Bug Squad and Bug Control teams, keeping an eye out for high profile bugs and creating systems for triaging and reporting bugs more effictively. I also help out doing some Stable Release Update verification. I am probably one of the few subscribers to to the ubuntu-bugs mailing list. However, I don't think it is as unmanageable as it initially seems. But I haven't gone on vacation yet. I plan on adding some entries to my diary about it.

Contributions

• substantial rewriting of Finding the Right Package to help new bug reports end up filed about the right package

• BugSquad diary entry teaching people how to quickly mark duplicate bugs

• added a section to Grub How To regarding removing quiet and usplash for troubleshooting which I use to help bug reporters

• revamp of Ubuntu Hug Day goals - still in testing phase

• approved approximately 15 members to the Ubuntu QA team

• regularly review and update Common Bug Responses

• created and published multiple clue files for bughelper-data for use with BugHelper

• touched a substantial number of bugs - 600 rejected, 129 fix released, 242 currently assigned to me, countless more confirmed, and as of May 29th #2 behind seb128 in bug management karma

• implemented and standardized metabug tag for finding bugs with a high probability of duplication

• created OpenOffice bug tags BugSquad Tags for segmentation of OpenOffice bugs

Future Goals

• publish methods for working with the ubuntu-bugs mailing list

• find and share methods for increasing efficiency when triaging bugs

• work on smarter bug reporting to allow bug reporters to submit higher quality bug reports and reduce amount of triaging necessary

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