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• Launchpad Entry: server-maverick-apport-hooks

• Created: 2009-11-23

• Contributors: ChuckShort

• Packages affected: autofs, apache, openldap, rsyslog, clamav, dovecot, nut, openvpn, spamassasin, postfix.

Summary

Continue the work we were doing with apport hooks for server packages we were doing in lucid. Providing more coverage and improving the quality of the bug reports.

Rationale

In order to improve the quality of bug reports, we are going to include apport hooks on selected server related packages. The packages that were selected have high usage and have lots of bug open for them in launchpad.

User stories

• Jonah has opened a bug report for samba in Launchpad. However it does not contain enough information, Bob has asked Jonah to run apport-collect to get more information.
• Bubba has reported a bug in samba, Kenny as a bug triager opens a bug in the samba bug tracker with all the required information.

Assumptions

User will have apport installed on their server.

Design

autofs

• maps
• Relevant errors in syslog
• dmesg

apache

• Apache config files
• Modules that they have loaded
• log file

openldap

• log files
• config files (remove sensitive information)

rsyslog

• config file
• Relevant log files

clamav

• config files (remove sensitive information)
• log files

dovecot

• config files
• log files

nut

• config files
• log files

openvpn

• config files (remove sensitive information)
• log files

spamassassin

• config file (remove sensitive information)
• logfile
• email headers

postfix

• config file
• hostname check
• logfiles

Code Changes

The debian packages will be changed to include the apport hooks for the server packages.

Test/demo plan

1. Use APPORT_STAGING=1 ubuntu-bug <package> to report a test bug to staging.launchpad.net without cluttering production LP with test bugs

2. Confirm that the test bug includes the appropriate fields and attachments as specified here

Dump of notes from Gobby

- Apache (*)
  * Apache config files (ask the user)
  * Modules they have loaded
  * log
- openldap (*)
  * log files
  * config files (ask the user) (remove sensitive info)
- rsyslog
  * config file ask the user
- clamav
  * config files (string out sensitive info)
  * logfiles
- dovecot (*)
  * config files
  * log files
- nut
  * config file
  * log files
- openvpn
  * config file (strip out sensitive info)
  * logfile
- spamassasin
  * config file (strip out sensitive)
  * logfile
  * email headers
- postfix
  * config file
  * hostname check
 - tomcat6 
  
  
  == actions ==
  
  carlos to submit patch to pitti for gdb trac

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