LimeSurvey

Ubuntu Server Edition Survey (v1.0.4)
Survey about Ubuntu Server Edition

Part 1

* linux-server-num: How many Linux servers do you have running today?

Please choose *only one* of the following:

1
2-5
6-20
21-50
51-100
101-500
501+
None

[Only answer this question if you answered '101-500' or '501+' or '21-50' or '51-100' or '1' or '2-5' or '6-20' to question 'linux-server-num ']

* distro-used: Which version(s) of Linux do you use on your server(s)?

Please choose *all* that apply:
CentOS
Debian
Fedora
Open SuSE
RedHat Enterprise
SuSE Linux Enterprise
Ubuntu
Other:

[Only answer this question if you answered '21-50' or '51-100' or '101-500' or '501+' or '1' or '2-5' or '6-20' to question 'linux-server-num ']

* linux-where: Are your Linux servers used at home or at work?

Please choose *only one* of the following:
Home
Work
Both

[Only answer this question if you have NOT answered 'Ubuntu' to question 'distro-used ']

* not-ubuntu: If you evaluated Ubuntu Server Edition, could you please tell us why you chose another Linux flavor for your server(s)?

Please write your answer here:

[Only answer this question if you answered '51-100' or '101-500' or '1' or '2-5' or '6-20' or '21-50' or '501+' to question 'linux-server-num ']

linux-hw: Which type of hardware do you run Linux servers on?

Please choose *all* that apply:
Assembled servers
Dell servers
Fujitsu Siemens RISC server
Fujitsu Siemens x86 servers
HP/Compaq x86 servers
HP/Compaq Alpha servers
IA64 Servers
IBM x86 servers
IBM PowerPC servers
IBM Mainframes
Intel Servers
Local system builder servers
NEC servers
SUN x86_64 servers
SUN Sparc servers
Tower/Desktop PC
Other:

[Only answer this question if you answered 'Work' or 'Both' to question 'linux-where ']

* linux-crit-num: How many mission critical applications do your linux servers run?

Please choose *only one* of the following:
None
1-5
6-10
11-30
31-50
51-100
100-1000
More than 1000

[Only answer this question if you answered 'Ubuntu' to question 'distro-used ']

ubuntu-loads: What type of applications do you have running on your Ubuntu Servers?

Please choose *all* that apply:
Batch processing
Backups
Clustering
CRM
Data mining/Analysis
Database
Development/Test
Directory Server
DNS
ERP
File server (Samba/NFS/FTP/other)
Mail server
Media streaming/processing
Print Server
Proxy/Caching
Routing
Security (Firewall)
Security (Mail scan)
Security (Intrusion detection)
Systems management
Scientific
Terminal server
Virtualization
Web server (or web application server)
Other:

all-loads: Please tell us which types of workloads you consider mission critical.

Please choose *all* that apply:
Backups
Batch processing
Clustering
CRM
Database
Data mining/Analysis
Development/Test
Directory Server
DNS
ERP
File server (Samba/NFS/FTP/other)
Mail server
Media streaming/processing
Print Server
Proxy/Caching
Routing
Scientific
Security (Firewall)
Security (Intrusion detection)
Security (Mail scan)
Systems management
Terminal server
Virtualization
Web server (or web application server)
Other:

[Only answer this question if you answered 'Ubuntu' to question 'distro-used ']

ubuntu-critical: Do you consider Ubuntu ready for your mission critical deployments?

Please choose *only one* of the following:
Yes
No

[Only answer this question if you answered 'Ubuntu' to question 'distro-used ']

ubuntu-critical-no: Which of this list do you consider important for mission critical deployment?

Please choose the appropriate response for each item:

	Do not care	Not important	Moderately important	Important	Very important
Availability of support from business partners
Commercial application support
Commercial technical support
Hardware support
Package/Update management
Price of support
Product life cycle duration
Proven security
Simple upgrades
Size of the company supporting your Linux distribution

[Only answer this question if you answered 'No' to question 'ubuntu-critical ']

ubuntu-crit-no-featu: Can you tell us more about your requirements for mission critical deployment?

Please write your answer here:

[Only answer this question if you answered '31-50' or '51-100' or 'More than 1000' or '100-1000' or '1-5' or '6-10' or '11-30' to question 'linux-crit-num ']

linux-support: Where would you be more likely to purchase your support contract for these mission critical servers?

Please choose *all* that apply:
A Linux vendor (ie, Canonical, RedHat, Novell, etc...)
A local system integrator
A global system integrator
Together with my application
Together with my hardware
I do not need support
Other:

[Only answer this question if you answered '101-500' or '2-5' or '6-20' or '21-50' or '51-100' or '1' or '501+' to question 'linux-server-num ']

linux-feature: Which features are most important to you on your Linux servers?

Please choose the appropriate response for each item:

	Do not care	Not important	Moderately important	Important	Very important
User account management framework for built-in services
Backup
Clustering
Firewall
Grid computing
Guest virtualization
High performance computing
Host virtualization
Identity management and aggregation
Java application server
Security hardening
Storage support
Systems management
Web single sign on
Web management interface

[Only answer this question if you answered 'Very important' or 'Grid computing' or 'Important' or 'Guest virtualization' or 'Moderately important' or 'Host virtualization' to question 'linux-feature ']

linux-feat-stor: Which storage type(s) do you use?

Please choose *all* that apply:
ATA over Ethernet (AoE) SAN
Fiber Channel
iSCSI SAN
Multi-Initiator (MI) SAS
Other:

[Only answer this question if you answered 'Moderately important' or 'Host virtualization' or 'Important' or 'Guest virtualization' or 'Very important' or 'Grid computing' to question 'linux-feature ']

linux-feat-mgmt: Which system management software package(s) do you use?

Please choose *all* that apply:
Altiris
BMC Patrol
CA Unicenter
Dell Open Manage
HP Open View
IBM Tivoli
Landesk
Munin
Nagios
Novell ZENworks
Zabbix
Other:

[Only answer this question if you answered 'Ubuntu' to question 'distro-used ']

ubuntu-virt: If you use your Ubuntu servers as a host for virtualization, which product(s)/technology(ies) do you use?

Please choose *all* that apply:
KVM
OpenVZ
QEMU
VMware
VirtualIron
Virtuozzo
vServer
Xen
None
Other:

all-app: Does your organization run the following applications on its servers?

Please choose *all* that apply:
BEA Weblogic
IBM DB2
IBM Domino
IBM Websphere
JBoss
Oracle Database
PeopleSoft
SAP
Other:

all-directory: If your organization deployed a global directory service, which one(s)?

Please choose *all* that apply:
Fedora Directory Services
IBM Tivoli Directory Server
Microsoft Active Directory
Novell eDirectory
OpenLDAP
Oracle Directory Services
Sun Directory Services
Other:

[Only answer this question if you answered 'Ubuntu' to question 'distro-used ']

rm1: For the applications you've deployed to Ubuntu, what was the installation process?

Please choose *all* that apply:
Applications Pre-installed
Apt/Synaptic
Local Network Install (LAN)
Remote Network Install (Internet)
Removable Media (CD-ROM, Flash, etc)
Systems Management
Other:

[Only answer this question if you answered 'Ubuntu' to question 'distro-used ' and if you have NOT answered 'Apt/Synaptic' to question 'rm1 ']

rm2: What could be improved to make Apt/Synaptic viable for your application installation?

Please write your answer here:

rm-cloud1: Do you plan to deploy workloads of any type to "cloud" environments?

Please choose *only one* of the following:
Yes
No

[Only answer this question if you answered 'Yes' to question 'rm-cloud1 ']

rm-cloud2: Do you consider cloud environments ready for mission-critical workloads?

Please choose *only one* of the following:
Yes
No

[Only answer this question if you answered 'Yes' to question 'rm-cloud1 ']

rm-cloud3: Do you consider Ubuntu a viable platform for "cloud" based deployments?

Please choose *only one* of the following:
Yes
No

Part 2

[Only answer this question if you answered 'Ubuntu' to question 'distro-used ']

ubuntu-version: Which version(s) of Ubuntu Server Edition do you use?

Please choose *all* that apply:
8.04LTS
7.10
7.04
6.10
6.06LTS
Any LTS version

[Only answer this question if you answered 'Ubuntu' to question 'distro-used ']

* ubuntu-deploy: Do you plan to deploy additional Ubuntu based servers in the future?

Please choose *only one* of the following:
Yes
No
Undecided

[Only answer this question if you answered 'Yes' to question 'ubuntu-deploy ']

ubuntu-deploy-when: When do you plan to deploy additional servers?

Please choose *only one* of the following:
1 month
3 months
6 months
1 year
More than one year
No timeframe

[Only answer this question if you answered 'Ubuntu' to question 'distro-used ']

int-servers: If your network contains both Ubuntu servers and other servers, how would you rate their coexistence? (5 is better)

Please choose the appropriate response for each item:

Linux	1 2 3 4 5
Windows NT	1 2 3 4 5
Windows 2000 or above	1 2 3 4 5
UNIX	1 2 3 4 5
Other	1 2 3 4 5

[Only answer this question if you answered 'Ubuntu' to question 'distro-used ']

int-win-client: If your network contains one or more clients, how would you rate the clients integration with Ubuntu Server per operating system? (5 is better)

Please choose the appropriate response for each item:

Ubuntu	1 2 3 4 5
Windows XP	1 2 3 4 5
Windows Vista	1 2 3 4 5
Windows (other)	1 2 3 4 5
Other Linux	1 2 3 4 5
Other Unix	1 2 3 4 5
Other	1 2 3 4 5

[Only answer this question if you answered 'Ubuntu' to question 'distro-used ']

ubuntu-com-support: What method of community support have you used?

Please choose *all* that apply:
IRC (irc.freenode.net)
Launchpad.net
Ubuntu Forums
Ubuntu mailing lists
Ubuntu Wiki (http://wiki.ubuntu.com)
Ubuntu Documentation (http://help.ubuntu.com/community)
Other Linux related sites

[Only answer this question if you answered 'Ubuntu Forums' or 'IRC (irc.freenode.net)' or 'Ubuntu mailing lists' to question 'ubuntu-com-support ']

ubuntu-com-support-r: Were your problems resolved by the community support?

Please choose *only one* of the following:
Yes
Most times
Partially
No

[Only answer this question if you answered 'Ubuntu Forums' or 'IRC (irc.freenode.net)' or 'Ubuntu mailing lists' to question 'ubuntu-com-support ']

ubuntu-com-support-q: How satisfied were you with the community support?

Please choose *only one* of the following:
Needs improvement
Below average
Average
Good
Very good

[Only answer this question if you answered 'Needs improvement' or 'Below average' or 'Average' to question 'ubuntu-com-support-q ']

ubuntu-com-sup-q-how: How can community support be improved?

Please write your answer here:

[Only answer this question if you answered 'Ubuntu' to question 'distro-used ']

* ubuntu-gui: Did you install a graphical interface on your server?

Please choose *only one* of the following:
Yes
No

[Only answer this question if you answered 'Yes' to question 'ubuntu-gui ']

ubuntu-gui-why: Which features required you to install a graphical interface on your Ubuntu server?

Please write your answer here:

Part 3

all-serv: Please estimate how many of the following server OS' are running in your organization.

Please choose the appropriate response for each item:

	0	1	1-5	6-10	11-30	31-50	51-100	101-500	501-1000	more than 1000
BSD or derivatives
Linux
OS/400
Windows
UNIX
Other

[Only answer this question if you answered 'Work' or 'Both' to question 'linux-where ']

all-work-sector: What sector is your organization involved in?

Please choose *only one* of the following:
Education
Finance
Government/Administration
Health
Insurance
Manufacturing
Non profit
Publishing
Retail
Technology (Hardware)
Technology (Software)
Technology (Services)
Technology (Other)
Travel/Transportation
Utilities
Other

[Only answer this question if you answered 'Work' or 'Both' to question 'linux-where ']

all-work-position: What position do you hold in your organization?

Please choose *only one* of the following:
CEO or equivalent
Director or VP
Manager
Employee
Freelance or Contractor
Other

[Only answer this question if you answered 'Both' or 'Work' to question 'linux-where ']

all-work-num: How many employees are there in your organization?

Please choose *only one* of the following:
1-10
11-20
21-50
51-100
101-500
501-1000
1001-5000
5001-10000
more than 10000

* all-region: Which region of the world do you live in?

World Regions & Countries

Please choose *only one* of the following:
Africa
Asia
Europe
Latin America
North America
Oceania

[Only answer this question if you answered '101-500' or '51-100' or '501+' or '21-50' to question 'linux-server-num ' and if you answered 'Work' or 'Both' to question 'linux-where ' and if you answered 'Ubuntu' to question 'distro-used ']

* ubuntu-ref: Would you like to be a reference customer for Ubuntu Server Edition?
If so, we will need to contact you, so please fill in your contact details at the end of this survey.

Please choose *only one* of the following:
Yes
No

all-comment: Is there anything else you would like to tell us?

Please write your answer here:

all-contact: If needed can we contact you? If so, where?
We would like to send you the results of the survey but we need your email address and contact information to do so. We may also contact you to discuss some aspects of your responses further to improve our product. Our support team will also send you a one-time email with a link to information on commercial support. We will never pass your information to third parties outside Canonical. You may also remove or alter your information after submission. For details, please see the survey's privacy policy.

Please write your answer(s) here:

Name:
Email :
Phone number (with country code):
Timezone:

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