In an effort to better understand, support and further the Ubuntu Server Edition we would like to ask you to take this survey which should take between 10 to 20 minutes to complete. The information provided will help us determine where we can improve support, where to add additional resources and to generate a better understanding of the community which we work within.
Please note that this survey is being conducted by the Ubuntu Server Team in conjunction with RedMonk (an analyst firm) and the Canonical Product Management Team.
The privacy policy for this survey can be found at https://wiki.ubuntu.com/ServerTeam/Survey/PrivacyPolicy
There are 58 questions in this survey
Please choose only one of the following:
Only answer this question if the following conditions are met:
° Answer was '101-500' or '501+' or '21-50' or '51-100' or '1' or '2-5' or '6-20' at question '1 [linux-server-num]' (How many Linux servers do you have running today?)
Please choose all that apply:
Only answer this question if the following conditions are met:
° Answer was '21-50' or '51-100' or '101-500' or '501+' or '1' or '2-5' or '6-20' at question '1 [linux-server-num]' (How many Linux servers do you have running today?)
Please choose only one of the following:
Only answer this question if the following conditions are met:
° Answer was NOT 'Ubuntu' at question '2 [distro-used]' (Which version(s) of Linux do you use on your server(s)?)
Please write your answer here:
Only answer this question if the following conditions are met:
° Answer was '51-100' or '101-500' or '1' or '2-5' or '6-20' or '21-50' or '501+' at question '1 [linux-server-num]' (How many Linux servers do you have running today?)
Please choose all that apply:
Only answer this question if the following conditions are met:
° Answer was 'Work' or 'Both' at question '3 [linux-where]' (Are your Linux servers used at home or at work?)
Please choose only one of the following:
Please choose all that apply:
Only answer this question if the following conditions are met:
° Answer was 'Ubuntu' at question '2 [distro-used]' (Which version(s) of Linux do you use on your server(s)?)
Please choose only one of the following:
Only answer this question if the following conditions are met:
° Answer was 'Ubuntu' at question '2 [distro-used]' (Which version(s) of Linux do you use on your server(s)?)
Please choose the appropriate response for each item:
Do not care | Not important | Moderately important | Important | Very important | |
---|---|---|---|---|---|
Availability of support from business partners | |||||
Commercial application support | |||||
Commercial technical support | |||||
Hardware support | |||||
Package/Update management | |||||
Price of support | |||||
Product life cycle duration | |||||
Proven security | |||||
Simple upgrades | |||||
Size of the company supporting your Linux distribution |
Only answer this question if the following conditions are met:
° Answer was '31-50' or '51-100' or 'More than 1000' or '100-1000' or '1-5' or '6-10' or '11-30' at question '6 [linux-crit-num]' (How many mission critical applications do your linux servers run?)
Please choose all that apply:
Only answer this question if the following conditions are met:
° Answer was '101-500' or '2-5' or '6-20' or '21-50' or '51-100' or '1' or '501+' at question '1 [linux-server-num]' (How many Linux servers do you have running today?)
Please choose the appropriate response for each item:
Do not care | Not important | Moderately important | Important | Very important | |
---|---|---|---|---|---|
User account management framework for built-in services | |||||
Backup | |||||
Cloud computing | |||||
Clustering | |||||
Firewall | |||||
Grid computing | |||||
Guest virtualization | |||||
High performance computing | |||||
Host virtualization | |||||
Identity management and aggregation | |||||
Java application server | |||||
Security hardening | |||||
Storage support | |||||
Systems management | |||||
Web single sign on | |||||
Web management interface |
Only answer this question if the following conditions are met:
° Answer was 'Very important' or 'Important' or 'Moderately important' at question '11 [linux-feature]' (Which features are most important to you on your Linux servers? (Storage support))
Please choose all that apply:
Only answer this question if the following conditions are met:
° Answer was 'Moderately important' or 'Important' or 'Very important' at question '11 [linux-feature]' (Which features are most important to you on your Linux servers? (Systems management))
Please choose all that apply:
Only answer this question if the following conditions are met:
° Answer was 'Ubuntu' at question '2 [distro-used]' (Which version(s) of Linux do you use on your server(s)?)
Please choose all that apply:
Please choose all that apply:
Please choose all that apply:
Only answer this question if the following conditions are met:
° Answer was 'Ubuntu' at question '2 [distro-used]' (Which version(s) of Linux do you use on your server(s)?)
Please choose all that apply:
Only answer this question if the following conditions are met:
° Answer was 'Ubuntu' at question '2 [distro-used]' (Which version(s) of Linux do you use on your server(s)?) and Answer was NOT 'Apt/Synaptic' at question '17 [rm1]' (For the applications you've deployed to Ubuntu, what was the installation process?)
Please write your answer here:
Only answer this question if the following conditions are met:
° Answer was at question '2 [distro-used]' (Which version(s) of Linux do you use on your server(s)?)
Please write your answer here:
Only answer this question if the following conditions are met:
° Answer was 'Ubuntu' at question '2 [distro-used]' (Which version(s) of Linux do you use on your server(s)?) and Answer was greater than at question '19 [ubuntu-num]' (How many Ubuntu servers is you or your organization running?)
Please choose all that apply:
Only answer this question if the following conditions are met:
° Answer was 'Ubuntu' at question '2 [distro-used]' (Which version(s) of Linux do you use on your server(s)?) and Answer was greater than at question '19 [ubuntu-num]' (How many Ubuntu servers is you or your organization running?)
Please choose all that apply:
Only answer this question if the following conditions are met:
° Answer was 'Ubuntu' at question '2 [distro-used]' (Which version(s) of Linux do you use on your server(s)?) and Answer was greater than at question '19 [ubuntu-num]' (How many Ubuntu servers is you or your organization running?)
Please choose only one of the following:
Only answer this question if the following conditions are met:
° Answer was 'Yes' at question '22 [ubuntu-deploy]' (Do you plan to deploy additional Ubuntu based servers in the future?)
Please choose only one of the following:
Only answer this question if the following conditions are met:
° Answer was 'Ubuntu' at question '2 [distro-used]' (Which version(s) of Linux do you use on your server(s)?) and Answer was greater than at question '19 [ubuntu-num]' (How many Ubuntu servers is you or your organization running?)
Please choose the appropriate response for each item:
1 | 2 | 3 | 4 | 5 | |
---|---|---|---|---|---|
Linux | |||||
Windows NT | |||||
Windows 2000 or above | |||||
UNIX | |||||
Other |
Only answer this question if the following conditions are met:
° Answer was 'Ubuntu' at question '2 [distro-used]' (Which version(s) of Linux do you use on your server(s)?) and Answer was greater than at question '19 [ubuntu-num]' (How many Ubuntu servers is you or your organization running?)
Please choose the appropriate response for each item:
1 | 2 | 3 | 4 | 5 | |
---|---|---|---|---|---|
Ubuntu | |||||
Windows XP | |||||
Windows Vista | |||||
Windows (other) | |||||
Other Linux | |||||
Other Unix | |||||
Other |
Only answer this question if the following conditions are met:
° Answer was 'Ubuntu' at question '2 [distro-used]' (Which version(s) of Linux do you use on your server(s)?)
Please choose all that apply:
Only answer this question if the following conditions are met:
° Answer was 'Ubuntu Forums' or 'IRC (irc.freenode.net)' or 'Ubuntu mailing lists' at question '26 [ubuntu-com-support]' (What method of community support have you used?)
Please choose only one of the following:
Only answer this question if the following conditions are met:
° Answer was 'Ubuntu Forums' or 'IRC (irc.freenode.net)' or 'Ubuntu mailing lists' at question '26 [ubuntu-com-support]' (What method of community support have you used?)
Please choose only one of the following:
Only answer this question if the following conditions are met:
° Answer was 'Needs improvement' or 'Below average' or 'Average' at question '28 [ubuntu-com-support-q]' (How satisfied were you with the community support?)
Please write your answer here:
Only answer this question if the following conditions are met:
° Answer was 'Ubuntu' at question '2 [distro-used]' (Which version(s) of Linux do you use on your server(s)?) and Answer was greater than at question '19 [ubuntu-num]' (How many Ubuntu servers is you or your organization running?)
Please choose only one of the following:
Only answer this question if the following conditions are met:
° Answer was 'Yes' at question '30 [ubuntu-gui]' (Did you install a graphical interface on your server?)
Please write your answer here:
Please choose only one of the following:
Only answer this question if the following conditions are met:
° Answer was 'Yes' at question '32 [rm-cloud1]' (Have you or do you plan to deploy workloads of any type of "cloud" environments?)
Please choose only one of the following:
Only answer this question if the following conditions are met:
° Answer was 'Yes' at question '32 [rm-cloud1]' (Have you or do you plan to deploy workloads of any type of "cloud" environments?)
Please choose only one of the following:
Are you currently using the cloud, whether it's applications, platforms or infrastructure?
Only answer this question if the following conditions are met:
° Answer was 'Yes' at question '32 [rm-cloud1]' (Have you or do you plan to deploy workloads of any type of "cloud" environments?)
Please choose only one of the following:
Over the next 12 months, do you expect to see a significant growth in the use of cloud services within your organisation?
Please choose only one of the following:
Are your competitors or equivalent organisations using cloud computing?
Please choose only one of the following:
Do any of the following apply?
Please choose all that apply:
Are you currently using infrastructure services on a public cloud (e.g. Amazon EC2?)
Please choose only one of the following:
Over the next 12 months, do you expect to use or increase your usage of infrastructure services in the cloud?
Please choose only one of the following:
With cloud computing, do you have any of the following concerns?
Please choose all that apply:
Ubuntu provides an open source system known as Ubuntu Enterprise Cloud (UEC) which enables users to build their own clouds on their own premises. Since UEC matches the Amazon EC2 API, a vibrant ecosystem of management tools is available for use with UEC. UEC Image can also be used on Amazon Ellastic Cloud Computing (EC2).
Have you built a private cloud with Ubuntu Enterprise Cloud (UEC)?
Please choose only one of the following:
Over the next 12 months, are you planning to build a private cloud with UEC or increase the size of your private cloud?
Please choose only one of the following:
Were you aware that professional 24x7 support for UEC is available?
Only answer this question if the following conditions are met:
°
-------- Scenario 1 --------
Answer was 'Yes' at question '42 [uec1]' ( Have you built a private cloud with Ubuntu Enterprise Cloud (UEC)? )-------- or Scenario 2 --------
Answer was 'Yes' at question '43 [uec2]' ( Over the next 12 months, are you planning to build a private cloud with UEC or increase the size of your private cloud?)Please choose only one of the following:
Do you use Ubuntu Server Edition on public clouds (i.e. Rackspace, Amazon EC2, GoGrid)
Please choose only one of the following:
Do you use Ubuntu Server Edition on Amazon EC2?
Only answer this question if the following conditions are met:
° Answer was 'Yes' at question '45 [ec2-1]' (
Do you use Ubuntu Server Edition on public clouds (i.e. Rackspace, Amazon EC2, GoGrid))
Please choose only one of the following:
Have you ever built an Amazon Machine Image?
Only answer this question if the following conditions are met:
° Answer was 'Yes' at question '46 [ec2-2]' (
Do you use Ubuntu Server Edition on Amazon EC2?)
Please choose only one of the following:
Do you use appliances provided through pre-built machine images on Amazon EC2?
Only answer this question if the following conditions are met:
° Answer was 'Yes' at question '46 [ec2-2]' (
Do you use Ubuntu Server Edition on Amazon EC2?)
Please choose only one of the following:
Is the use of private or public clouds more important to your organisation?
Please choose only one of the following:
Is configuration management and automation in the cloud, important to you?
Please choose only one of the following:
Please choose the appropriate response for each item:
0 | 1 | 1-5 | 6-10 | 11-30 | 31-50 | 51-100 | 101-500 | 501-1000 | more than 1000 | |
---|---|---|---|---|---|---|---|---|---|---|
BSD or derivatives | ||||||||||
Linux | ||||||||||
OS/400 | ||||||||||
Windows | ||||||||||
UNIX | ||||||||||
Other |
Only answer this question if the following conditions are met:
° Answer was 'Work' or 'Both' at question '3 [linux-where]' (Are your Linux servers used at home or at work?)
Please choose only one of the following:
Only answer this question if the following conditions are met:
° Answer was 'Work' or 'Both' at question '3 [linux-where]' (Are your Linux servers used at home or at work?)
Please choose only one of the following:
Only answer this question if the following conditions are met:
° Answer was 'Both' or 'Work' at question '3 [linux-where]' (Are your Linux servers used at home or at work?)
Please choose only one of the following:
Please choose only one of the following:
If so, we will need to contact you, so please fill in your contact details at the end of this survey. *
Only answer this question if the following conditions are met:
° Answer was '101-500' or '51-100' or '501+' or '21-50' at question '1 [linux-server-num]' (How many Linux servers do you have running today?) and Answer was 'Work' or 'Both' at question '3 [linux-where]' (Are your Linux servers used at home or at work?) and Answer was 'Ubuntu' at question '2 [distro-used]' (Which version(s) of Linux do you use on your server(s)?)
Please choose only one of the following:
Please write your answer here:
We would like to send you the results of the survey but we need your email address and contact information to do so. We may also contact you to discuss some aspects of your responses further to improve our product. Our support team will also send you a one-time email with a link to information on commercial support. We will never pass your information to third parties outside Canonical. You may also remove or alter your information after submission. For details, please see the survey's privacy policy.
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