Ubuntu Wiki

Objective

This page has for goal to define a server survey that we would ask our community to answer on a regular basis.

Introduction

In an effort to better understand, support and further the Ubuntu Server Edition we would like to ask you to take this short poll.

The information provided will help us determine where we can improve support, where to add additional resources and to generate a better understanding of the community which we work within.

Please note that this survey is being conducted by the Ubuntu Server Team in conjunction with the Canonical Server Product Management Team. Information about the Server Team is available at https://wiki.ubuntu.com/ServerTeam/

Questions

1. How many linux servers do you have running today?

• 1-10
• 11-20
• 21-50
• 51-100
• 101+

1a. (if Q1 > 0) What distributions are you using on your servers

• Ubuntu
• Fedora
• Open SuSE

• RedHat Enterprise

• Suse Linux Enterprise
• CentOS
• Debian
• Other (specify):

1a1. (if Q1a != Ubuntu) Why didn't you select ubuntu? (multiple choice posible)

• I did not know Ubuntu had a server version
• lack of support from my server vendor
• IBM, Sun, HP, Dell, Apple, Nec, Intel, other
• lack of support from my database vendor
• lack of support from my storage vendor
• lack of support from my ISV
• support is to expensive
• We need EAL security certification
• 5 years maintenance is not long enough
• I need some feature (explain):
• Other, explain:

1a2. (if Q1a = Ubuntu) Which Server Edition version do you use (Check all that apply)?

• 8.04
• 7.10
• 7.04
• 6.10
• 6.06

1a3. (if Q1a = Ubuntu) Do you plan to deploy additional ubuntu based servers in the future?

• Yes
• No
• Undecided

1a3a. (if Q1a3 = Yes) do you have a timeframe for doing so?

• 1 month
• 3 months
• 6 months
• 1 year

1a4. (if Q1a = Ubuntu) What methods of community support have you accessed? (Check all that apply)

• Canonical Support
• Ubuntu Forums
• IRC (irc.freenode.net)
• Mailing Lists
• Ubuntu Wiki
• Other Linux related sites

1a4a. (if Q1a4) did you receive a solution?

• Yes
• Sometimes
• No

1a5. (if Q1a = Ubuntu) Did you install a graphical interface on your server

• Yes
• No
• I did not know I could

1a5a. (if Q1a5 = Yes) What features did you require which led to your installation of the GUI on Ubuntu Server?

• Please list

1a5. (if Q1a = Ubuntu) What type of applications do you have running on your Ubuntu servers (check all that apply)?

• Development/Test
• File server (Samba, NFS, Other)
• Print server
• Web server
• Mail
• Identity Management
• Security (Firewall)
• Security (Mail scan)
• Security (Intrusion detection)
• CRM
• Database
• System management
• Data mining/analysis
• Proxy
• ERP
• Batch
• Media Streaming/Processing
• Scientific
• Backups
• Linux Terminal Server
• Virtualization (VMware, KVM, Qemu, etc)
• Networking
• Others :

1a6. (if Q1a = Ubuntu) Do you consider Ubuntu ready for your mission critical deployment?

• Yes
• No

1a6a. (if Q1a6 = No) Why do you think Ubuntu is not ready for mission critical deployment?

• Quality of technical support
• Price of support
• Canonical is too small
• I am missing some feature (please describe):
• My company has to validate it
• Other:

1a7. (if Q1a = Ubuntu) Would you like to be a reference customer for our Ubuntu Server Edition ?

• Yes
• No

1a7a. (if Q1a7 = Yes) Please tell us how to reach you

• Name (required)
• Email Address (required)
• Phone Number + area/country code (optional)
• Timezone (optional)

1b. (if Q1 > 0) Are your servers used at home or at work?

• Home
• Work
• Both

1b1. (if 1b = Work or Both) What size is your organization?

• 1-10 Employees
• 11-20 Employees
• 21-50 Employees
• 51-100 Employees
• 101-500 Employees
• 501-1000 Employees
• 1001+ Employees

1b2. (if 1b = Work or Both) What sector is your organization involved in?

• Education
• Non profit
• Health
• Insurance
• Finance
• Utilities
• Travel
• Retail
• Publishing
• Industry
• Technology (Hardware)
• Technology (Software)
• Technology (Services)

1c. (if Q1 > 0) Could you clasify the following feature list according to your priorities?

• Clustering
• High Perfomance Computing
• Server Virtualization
• Virtualization multi node provisioning, management and load balancing tool
• Grid computing
• Web single sign on
• Web management interface
• Account synchronisation framework for email, file, print, web, ftp with fine grained authorization
• Identity management and aggregation
• Systems management application
• Storage Support
• Other

1c1. (if 1c = Systems Management) Which system management do you use

• Dell Open Manage
• HP Open View
• IBM Director
• BMC Patrol
• CA Unicenter
• Novell Zenworks
• Altiris
• Landesk
• Nagios
• Zabbix
• Munin
• Other:

1c2. (if 1c = Storage Management) Which system management do you use

• EMC
• Veritas
• iSCSI NAS
• eSATA NAS
• Other:

1d. (if Q1 > 0) Which type of hardware do you run linux servers on?

• Tower / Desktop PC
• Dell Server(s)
• HP/Compaq Servers(s)
• IBM Server(s)
• SUN x86 Server(s)
• NEC Server(s)
• SIEMENS Server(s)
• Custom x86/x86_64 Server(s)
• Virtualization
• Other

1e. (if Q1 > 0) How many Linux Server are running mission critical applications?

• 1-10
• 11-20
• 21-50
• 51-100
• 101+

1e1. (if Q1e > 0) Please tell us which kind of workload(s) you consider mission critical (check all that apply)

• Development/Test
• File server (Samba, NFS, Other)
• Print server
• Web server
• Mail
• Identity Management
• Security (Firewall)
• Security (Mail scan)
• Security (Intrusion detection)
• CRM
• Database
• System management
• Data mining/analysis
• Proxy
• ERP
• Batch
• Media Streaming/Processing
• Scientific
• Backups
• Linux Terminal Server
• Virtualization (VMware, KVM, Qemu, etc)
• Networking
• Others :

1e2. (if Q1e > 0) Where would you be more likely to purchase your support contract for these mission critical application?

• the linux vendors (RedHat, Suse, Canonical, ...)

• a local system integrator
• a global system integrator
• together with your application
• together with the server hardware
• We do not need support, even for mission critical loads
• Other:

2. Has your organization deployed some global directory service and if so, which one(s)

• Active Directory
• Sun Directory
• Novell Directory
• OpenLDAP
• Oracle Directory
• IBM Tivoly
• Other:

3. Overall operating systems running on your organization's servers

• Windows : #
• Linux : #
• Solaris : #
• MVS : #
• VMS : #
• Other : #

4. Does your business run the the following applications on its servers

• Oracle Database
• SAP

• PeopleSoft

• IBM DB2
• IBM Domino
• JBOSS
• (to complete)...

5. Is there anything else you would like to tell us?

6. If we have additional questions, can we contact you? If so where?