This page is used to organize the different projects of the Ubuntu Support Team. Our first meeting will be on [[http://www.timeanddate.com/worldclock/fixedtime.html?month=4&day=21&year=2007&hour=17&min=0&sec=0&p1=0|April 21 2007, 17:00 UTC]]. == General Agenda Items and Proposals == ||Who || What || || AlexandreVassalotti || New administrators nomination || || AlexandreVassalotti || Define our quality guidelines for technical support || || AlexandreVassalotti || Assign specific projects to team members || || AlexandreVassalotti || How to improve the support through the mailing list, Ubuntu-users? I think the quantity of messages (over 2000 msgs/month) discourage many people to help out. || || AlexandreVassalotti || Organize support plans for Ubuntu 7.04 release || || AlanPope || Minimum standards expected of support people || || AlanPope || What feedback can we give to canonical on how to improve the support ticket system? || ---- CategoryUbuntuTeams