Finding Helpful Resources

Introduction - 5 Minutes

1. About Me
2. Course Overview

Preparing for Help - 10 Minutes

1. Principle of getting help.
2. Important Step
   1. Gather Information
   2. Find Resolution

Google Power Searching - 5 Minutes

1. Power Searching to Narrow Results

Ubuntu Documentation - 10 Minutes

1. System Documentation
2. Finding Information on the Wiki

Ubuntu Forums - 10 Minutes

1. Organization of the Forums
2. Etiquette on posting, how to get help

Launchpad - 10 Minutes

1. Launchpad Answers
2. Bug Reporting - Last Resort

Closing & Q&A - 5 Minutes + Extra

1. Closing comments and then questions.

Links & Materials