== Finding Helpful Resources == === Introduction - 5 Minutes === I. About Me I. Course Overview === Preparing for Help - 10 Minutes === I. Principle of getting help. I. Important Step I. Gather Information I. Find Resolution === Google Power Searching - 5 Minutes === I. Power Searching to Narrow Results === Ubuntu Documentation (System and Wiki) - 15 Minutes === I. System Documentation I. Finding Information on the Wikis === Ubuntu Forums - 10 Minutes === I. Organization of the Forums I. Etiquette on posting, how to get help === Launchpad - 5 Minutes === I. Launchpad Answers I. Bug Reporting - Last Resort === AskUbuntu - 5 Minutes === I. What is it? === Closing & Q&A - 5 Minutes + Extra === I. Closing comments and then questions. == Links & Materials == '''[[https://wiki.ubuntu.com/starcraft.man|More Information on me - starcraft.man]] [[http://search.ubuntu.com|Search Ubuntu]] [[http://www.googleguide.com/|Google Guide]] [[https://help.ubuntu.com/|Online System Documentation]] [[https://help.ubuntu.com/community|Community Wiki]] [[https://wiki.ubuntu.com/|Team Wiki]] [[http://ubuntuforums.org/index.php|Ubuntu Forums]] [[https://answers.launchpad.net/|Launchpad]] [[http://askubuntu.com/|AskUbuntu]] [[http://ubuntuforums.org/showthread.php?t=1052065|Free Beginners Guide in PDF]] [[http://ubuntuforums.org/showthread.php?t=801404|Beginners Launch Point to Forum Guides]]''' === Extra Links === [[http://www.psychocats.net/ubuntu/|Psychocats]] - Useful Short Tutorials [[http://linuxappfinder.com/|Linux App Finder]] - Finding Alternatives and the Right Applications [[http://www.linuxcommand.org/|Linux Command]] - Nice place for learning more about the terminal [[http://ubuntuguide.org/wiki/Main_Page|Ubuntu Guide]] - A bit chaotic compared to Official Documentation efforts. Does sometimes have the info needed though. === Lecture Draft === http://paste.ubuntu.com/695859/ === Logs === [[http://irclogs.ubuntu.com/2011/09/24/%23ubuntu-classroom.html#t18:00]]