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Differences between revisions 136 and 137
Revision 136 as of 2012-04-13 23:57:50
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Revision 137 as of 2012-04-13 23:59:43
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<<Include(X/Troubleshooting, , from="=== Troubleshooting Techniques ===", to="^----')>> <<Include(X/Troubleshooting, , from="=== Troubleshooting Techniques ===", to="^----")>>
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 * [[X/SwatTeam]] - Joining the Ubuntu X.org team
 * [[X/Triaging|X Triaging]] - How to ensure new X bug reports have enough info to troubleshoot
 * [[X/Architecture]] - High level architectural overview of X.org
 * [[X/DriverDevelopment]] - Developing new Xorg drivers for Ubuntu
 * [[X/DriverBuilding]] - Building debs of upstream drivers
 * [[X/Glossary|X Glossary]] - Explanations for confusing terms often seen in logs and error messages
 * [[X/Blueprints]] - Specifications of interest for X
 * [[X/GitUsage]] - Instructions for using git
 * [[X/DesktopWishlist]] - Pending Xorg changes that would benefit Ubuntu Desktop
 * [[X/KernelWishlist]] - Pending/desired kernel changes that would benefit Xorg
 * [[https://bugs.edge.launchpad.net/ubuntu/+source/linux/?field.tag=xorg-needs-kernel-fix]] - Kernel fixes needed for xorg issues
 * [[X/BetaReviewChecklist]] - Things to do / stuff to consider reverting around -beta
 * [[http://www.bryceharrington.org/X/Reports/ubuntu-x-swat/versions-current.html|Current Package Merge Status]]
 * [[X/Tagging]] - Bug tagging
 * [[X/PackageNotes]] - One of our packaging tools makes use of this
<<Include(X/Dev)>>

https://launchpadlibrarian.net/10142846/xswat-192.png

Basic Troubleshooting Resources

Common Problems

Include: Nothing found for "=== Common Problems ==="!

Include: Nothing found for "=== Troubleshooting Techniques ==="!

Identifying if the issue is a bug or not

If you aren't sure if you have encountered a software bug in Ubuntu, then you would want to seek help in determining if the issue is a bug or not from here.

If you have confirmed the issue is a bug, please read on.

Determining which type of bug you have

Not all bugs where X seems to be the root cause are in fact an X related bug. Hence, here is documentation on potential root causes:

Booting

Display Issues

General Issues

Input Issues

Reporting a confirmed X bug to Launchpad

Initial filing of the report

First, please install the package xdiagnose.

Next, ensure you click the Yes button for attaching additional debugging information after running the following via a terminal:

ubuntu-bug xorg

Include developer information in your report

One will want to answer the following questions in order for a developer to address the issue:

  • Does the report include debugging information from the relevant article relating to the reported issue?
  • Is this a regression?
  • Does this happen in the latest version of Ubuntu?
  • Does this happen in the latest version available from upstream?

Debugging techniques

Crashes and Freezes

Other Techniques

Triaging and tagging X bugs

Please see here for more on triaging X bugs, and here for tagging.

Fixing an X crash

  • For more on this, please see here.

  • X Quirks - Fixes for some common hardware-specific issues.

Other Resources


CategoryDebugging

Troubleshooting Techniques

Include: Nothing found for "=== Troubleshooting Techniques ==="!

Identifying if the issue is a bug or not

If you aren't sure if you have encountered a software bug in Ubuntu, then you would want to seek help in determining if the issue is a bug or not from here.

If you have confirmed the issue is a bug, please read on.

Determining which type of bug you have

Not all bugs where X seems to be the root cause are in fact an X related bug. Hence, here is documentation on potential root causes:

Booting

Display Issues

General Issues

Input Issues

Reporting a confirmed X bug to Launchpad

Initial filing of the report

First, please install the package xdiagnose.

Next, ensure you click the Yes button for attaching additional debugging information after running the following via a terminal:

ubuntu-bug xorg

Include developer information in your report

One will want to answer the following questions in order for a developer to address the issue:

  • Does the report include debugging information from the relevant article relating to the reported issue?
  • Is this a regression?
  • Does this happen in the latest version of Ubuntu?
  • Does this happen in the latest version available from upstream?

Debugging techniques

Crashes and Freezes

Other Techniques

Triaging and tagging X bugs

Please see here for more on triaging X bugs, and here for tagging.

Fixing an X crash

  • For more on this, please see here.

  • X Quirks - Fixes for some common hardware-specific issues.

Other Resources

Configuration Tips

General Configuration

Display Configuration

Development Foundations

Development Topics

Maintenance Tools


CategoryXTeam


CategoryXTeam CategoryDesktopTeam CategoryUbuntuTeams

X (last edited 2016-01-10 21:04:44 by penalvch)