# CategoryDrafts


== Etiquette ==

 * Keep in mind that many software in Ubuntu is '''maintained''' by people in their spare time, brought to you for free.

 * If you care about an '''Ubuntu release''' not having bugs, test the [[http://cdimage.ubuntu.com/|daily image]] five months before [[https://wiki.ubuntu.com/Releases#Future|launch]]. So developers have time to fix it.

 * If '''writing more''' doesn't make a tangible difference, write less.

 * If you have any '''doubt''', you can [[mailto: Ubuntu Quality Team <ubuntu-quality@lists.ubuntu.com>|ask]] any time. 


== Not bugs ==

You shouldn't file a bug here if you are:

 * [[https://help.ubuntu.com/community/BIOSUpdate|Using a BIOS or firmware which can be causing the problem]]

 * [[http://askubuntu.com/|Requesting support]]

 * [[https://wiki.ubuntu.com/UbuntuDevelopment/NewPackages|Requesting new software]]

 * [[http://lists.ubuntu.com/mailman/listinfo/ubuntu-devel-discuss|Discussing ideas]]

 * [[https://help.ubuntu.com/community/Repositories|Using software outside the official repositories]]

 * [[https://translations.launchpad.net/ubuntu|Reporting misspells]]


== Reporting windowed applications ==

In the Terminal application enter:

 ||ubuntu-bug -w||


== Reporting non windowed applications ==

1. Using the [[apt://synaptic|Synaptic]] application and the [[https://wiki.ubuntu.com/Bugs/FindRightPackage|list of common packages]], determine which software package is the most likely to be affected.

2. In the '''Terminal''' application enter the following, substituting PACKAGE with your package name:

 ||ubuntu-bug PACKAGE||

3. Or if you '''haven't been able to determine the package''', just enter:

 ||ubuntu-bug||


== Reporting offline systems ==

If the system internet does't work, do the following:

1. On the '''target system''', in the Terminal application enter the following. Substituting PACKAGE with your package name:

 * For a crash:
 ||apport-cli -p PACKAGE --save bug.crash||
 * For a any other issue:
 ||apport-cli -f -p PACKAGE --save bug.apport||

2. '''Copy''' the generated file to the system used for filing the report.

3. On that '''reporting system''', in the Terminal application enter the following. Substituting FILE with your file name:

 ||ubuntu-bug -c FILE||


== Reporting unusable systems ==

Only if you system '''doesn't fit''' any of the above methods go to the following site, substituting PACKAGE with your package name:

 ||`https://bugs.launchpad.net/ubuntu/+source/PACKAGE/+filebug`||

Or if you '''haven't been able to determine the package''':

 ||`https://bugs.launchpad.net/ubuntu/+filebug`||


==  ==

[[https://commons.wikimedia.org/wiki/File:Blueprint_of_Victory_-_Avoid_the_Black_Widow_of_war_production_-_NARA_534556_-_Without_Swastika.jpg|{{https://upload.wikimedia.org/wikipedia/commons/thumb/c/c0/Blueprint_of_Victory_-_Avoid_the_Black_Widow_of_war_production_-_NARA_534556_-_Without_Swastika.jpg/1024px-Blueprint_of_Victory_-_Avoid_the_Black_Widow_of_war_production_-_NARA_534556_-_Without_Swastika.jpg|(CC-BY-SA 4.0) 2017 Alberto Salvia Novella|height=450}}]]