DebuggingHardwareDetection

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= Debugging procedure =
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When reporting a problem with hardware detection, please paste this text below into a terminal and press Enter. Make sure that it is all on a single line. You will be asked for your sudo password. When reporting a problem with hardware detection, they should be reported against the appropriate linux-source-2.6.xx package. For example, the correct package in Malone for Dapper is linux-source-2.6.15, for Edgy is linux-source-2.6.17, for Feisty it is linux-source-2.6.20 and for Gutsy it is linux-source-2.6.22
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 uname -a > uname-a.log; sudo lspci -vvnn > lspci-vvnn.log; sudo lspci -vv > lspci-vv.log; dmesg > dmesg.log; cat /proc/version > proc_version.log; cat /proc/version_signature > proc_version_signature.log Also, all reports should contain the following information. Also, please be sure to '''attach''' these files to the bug report.
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This will place the files ''uname-a.log'', ''lspci-vvnn.log'', ''lspci-vv.log'', ''dmesg.log'', ''proc_version.log'' and ''proc_version_signature.log'' in your home directory, please add them to your bug report.  * uname -a > uname-a.log
 * cat /proc/version_signature > proc_version_signature.log
 * sudo lspci -vvnn > lspci-vvnn.log
 * dmesg > dmesg.log
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= Debugging procedure = If the system is not correctly detecting a USB device, also '''attach''' the output of:
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= Known bugs =

Description of known issues, how to recognise them and stock responses/actions.

'''Open'''
||<rowbgcolor="#eeeeee"> '''Bug#''' || '''Description''' || '''Action''' ||
|| TBD. || TBD. || TBD. ||

'''Closed'''
||<rowbgcolor="#eeeeee"> '''Bug#''' || '''Description''' || '''Action''' ||
|| TBD. || TBD. || TBD. ||

= Non-bugs =

TBD.		  * lsusb > lsusb.log

Debugging procedure

Reporting a bug

When reporting a problem with hardware detection, they should be reported against the appropriate linux-source-2.6.xx package. For example, the correct package in Malone for Dapper is linux-source-2.6.15, for Edgy is linux-source-2.6.17, for Feisty it is linux-source-2.6.20 and for Gutsy it is linux-source-2.6.22

Also, all reports should contain the following information. Also, please be sure to attach these files to the bug report.

  • uname -a > uname-a.log

  • cat /proc/version_signature > proc_version_signature.log

  • sudo lspci -vvnn > lspci-vvnn.log

  • dmesg > dmesg.log

If the system is not correctly detecting a USB device, also attach the output of:

  • lsusb > lsusb.log

Also see:

CategoryBugSquad

DebuggingHardwareDetection (last edited 2012-10-21 04:10:21 by penalvch)