DebuggingHardwareDetection

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Comment: [Update] The info attach in file separrate (Pliss my english is bad, You revise
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Editor: penalvch
Comment: Added ## comments how this article is obsolete
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When reporting a problem with hardware detection, include in file attach the following information: <<Include(Debugging/Header)>>
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 * The make and model of the device (as much as you know)
 * The output from the `uname -a > uname-a.log` command
 * The output from the `lspci -vvn > lspci-vvn.log` command
 * The output from the `lspci -vv > lscpi-vv.log` command
 * The output from the `dmesg > dmesg.log` command
 * The output of `cat /proc/version > proc_version.log` command		 ## 20121020 https://launchpad.net/~penalvch This article is obsolete. Now that we are in the apport era, when one files an bug against the linux package via ubuntu-bug linux, a requirement as per https://wiki.ubuntu.com/Bugs/Responses#Missing_Apport_Information all of the information, the information requested in this article is filed:
## BootDmesg.txt
## CurrentDmesg.txt
## Lspci.txt
## Lsusb.txt
## As well as other helpful attachments:
## AlsaInfo.txt
## CRDA.txt
## Dependencies.txt
## IwConfig.txt
## ProcCpuinfo.txt
## ProcInterrupts.txt
## ProcModules.txt
## PulseList.txt
## UdevDb.txt
## UdevLog.txt
## WifiSyslog.txt

||<tablestyle="float:right; font-size: 0.9em; width:30%; background:#F1F1ED; background-image: url('https://librarian.launchpad.net/1812570/bugsquad.png'); background-repeat: no-repeat; background-position: 98% 0.5ex; margin: 0 0 1em 1em; padding: 0.5em;"><<TableOfContents>>||

= Debugging procedure =

= Reporting a bug =

When reporting a problem with hardware detection, you should report the bug against the kernel. Beginning with the Hardy release, all kernel bugs should be reported against the '''linux''' kernel source package.

Also, all reports should contain the following information. Please be sure to '''attach''' these files to the bug report.

 * uname -a > uname-a.log
 * cat /proc/version_signature > proc_version_signature.log
 * sudo lspci -vvnn > lspci-vvnn.log (those are 2 v's not a w)
 * dmesg > dmesg.log

If the system is not correctly detecting a USB device, also '''attach''' the output of:

 * lsusb > lsusb.log

----
CategoryBugSquad CategoryDebugging

Debugging Central

This page is part of the debugging series — pages with debugging details for a variety of Ubuntu packages.

Debugging procedure

Reporting a bug

When reporting a problem with hardware detection, you should report the bug against the kernel. Beginning with the Hardy release, all kernel bugs should be reported against the linux kernel source package.

Also, all reports should contain the following information. Please be sure to attach these files to the bug report.

  • uname -a > uname-a.log

  • cat /proc/version_signature > proc_version_signature.log

  • sudo lspci -vvnn > lspci-vvnn.log (those are 2 v's not a w)

  • dmesg > dmesg.log

If the system is not correctly detecting a USB device, also attach the output of:

  • lsusb > lsusb.log

CategoryBugSquad CategoryDebugging

DebuggingHardwareDetection (last edited 2012-10-21 04:10:21 by penalvch)