DebuggingInstallationIssues
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||<tablestyle="float:right; font-size: 0.9em; width:30%; background:#F1F1ED; background-image: url('https://librarian.launchpad.net/1812570/bugsquad.png'); background-repeat: no-repeat; background-position: 98% 0.5ex; margin: 0 0 1em 1em; padding: 0.5em;">'''Contents'''[[BR]][[TableOfContents]]|| | ## page was renamed from DebuggingApportPackage ## page was renamed from JeanBaptisteLallement/DebuggingApportPackage ## page was renamed from JeanBaptisteLallement/SandBox <<Include(Debugging/Header)>> ||<tablestyle="float:right; font-size: 0.9em; width:30%; background:#F1F1ED; background-image: url('https://librarian.launchpad.net/1812570/bugsquad.png'); background-repeat: no-repeat; background-position: 98% 0.5ex; margin: 0 0 1em 1em; padding: 0.5em;">'''Contents'''<<BR>><<TableOfContents>>|| |
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Bugs relating to <package name/category> typically fall into X categories: 1. User interface bugs - require a detailed description of the issue, steps to reproduce and screen captures where appropriate. 1. Crasher bugs - Log files from the crash incident are required to track down these. 1. Hardware specific bugs - The developers may not have access to the hardware that triggers this bug. Certain log files and command outputs can help 1. Package selection - Help to find the right package (may be specific to category -- a bug filed as ubiquity may in fact be a casper d-i bug, an xorg bug may be an xorg-driver bug, etc.) = How to file = Useful for bug-filers and as a boiler-plate advice for triagers. = Debugging procedure = Specific to this type of package. = Known bugs = Description of known issues, how to recognise them and stock responses/actions. '''Open''' ||<rowbgcolor="#eeeeee"> '''Bug#''' || '''Description''' || '''Action''' || || [https://bugs.beta.launchpad.net/ubuntu/+source/synaptic/+bug/8896 #8896] || This bug can be identified by ... || Mark as duplicate of 8896 with the comment "Thank you for reporting. This issue has already been reported as bug #8896. Marking as Duplicate." || '''Closed''' ||<rowbgcolor="#eeeeee"> '''Bug#''' || '''Description''' || '''Action''' || || [https://bugs.beta.launchpad.net/ubuntu/+source/synaptic/+bug/8896 #8896] || This bug can be identified by ... || Mark as duplicate of 8896 with the comment "Thank you for reporting. This issue has already been reported as bug #8896. Marking as Duplicate." || |
This page lists some general issues that users might encounter while performing updates of their system. Apport will usually detect these failures and file a bug in Launchpad. These bugs can be identified by the bug tag 'apport-package' and can occur on nearly any package. There are usually log file attached to the report which differs depending on the kind of install/upgrade: * Package install/upgrade: !DpkgTerminalLog * Distribution upgrade: !VarLogDistupgradeMain and !VarLogDistupgradeApttermlog Detailed informations about debugging updatemanager can be found at DebuggingUpdateManager. Documented below are the most commonly reported issues. For each case there is a description and a sample report and when applicable there is a workaround or fix and the master report it should be marked a duplicate of. = Known issues = == Corrupted package archive == These errors indicates a corrupted archive (.deb or files on disk) The root cause of the corruption may be a bad network connection, faulty hardware, hardware shutdown,... For those report the common workaround and stock response is: ||<tablestyle="background-color: #eee">Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that there was an error caused by a corrupted archive. Please execute the following commands, as it will clear your package cache, in a terminal ( Applications -> Accessories -> Terminal ) :<<BR>><<BR>>sudo apt-get clean<<BR>>sudo apt-get update<<BR>><<BR>>Then try performing the update again. This will likely resolve your issue. If so please set the bug's status to Invalid. Thanks in advance!|| === Not a Debian format archive === * Bug : provide a master report This error indicated that the header of the .deb archive is not recognized as a valid debian format. {{{ dpkg-deb: `/var/cache/apt/archives/libswscale0_4%3a0.5+svn20090706-2ubuntu2_i386.deb' is not a debian format archive dpkg: error processing /var/cache/apt/archives/libswscale0_4%3a0.5+svn20090706-2ubuntu2_i386.deb (--unpack): subprocess dpkg-deb --control returned error exit status 2 }}} === Corrupted filesystem tarfile === * Bug Bug:320743 {{{ Unpacking libaccess-bridge-java (from .../libaccess-bridge-java_1.24.0-0ubuntu2_all.deb) ... dpkg: error processing /var/cache/apt/archives/libaccess-bridge-java_1.24.0-0ubuntu2_all.deb (--unpack): corrupted filesystem tarfile - corrupted package archive dpkg-deb: subprocess paste killed by signal (Broken pipe) }}} === --fsys-tarfile === * Bug : provide a master report {{{ Unpacking replacement audacity-data ... dpkg-deb: subprocess paste killed by signal (Broken pipe) dpkg: error processing /var/cache/apt/archives/audacity-data_1.3.7-2ubuntu1_all.deb (--unpack): subprocess dpkg-deb --fsys-tarfile returned error exit status 2 Processing triggers for man-db ... Errors were encountered while processing: /var/cache/apt/archives/audacity-data_1.3.7-2ubuntu1_all.deb }}} === short read - Input/output error === * Bug : provide a master report This either indicates no space left on hard disk, a faulty device or a corrupted archive. {{{ Unpacking linux-image-2.6.27-11-generic (from .../linux-image-2.6.27-11-generic_2.6.27-11.24_i386.deb) ... Done. dpkg-deb: subprocess paste killed by signal (Broken pipe) dpkg: error processing /var/cache/apt/archives/linux-image-2.6.27-11-generic_2.6.27-11.24_i386.deb (--unpack): short read in buffer_copy (backend dpkg-deb during `./lib/modules/2.6.27-11-generic/kernel/drivers/infiniband/core/ib_uverbs.ko') }}} or {{{ Unpacking replacement libfreetype6 ... dpkg-deb (subprocess): error in buffer_read(stream): failed to write to pipe in copy: Input/output error dpkg-deb: subprocess paste returned error exit status 2 dpkg: error processing /var/cache/apt/archives/libfreetype6_2.3.9-4ubuntu0.1_i386.deb (--unpack): short read in buffer_copy (backend dpkg-deb during `./usr/lib/libfreetype.so.6.3.20') }}} ''TODO: Not the standard workaround. Provide one.'' === Exec format error === * Bug : provide a master report This error indicates that the installation or removal script is corrupted. Often this is a empty file or a file filed with garbage. The file is one of /var/lib/dpkg/info/PACKAGE_NAME.p* This error can occur either during installation or removal of the package. During installation of a package {{{ Setting up flashplugin-installer (10.0.32.18ubuntu1) ... dpkg (subprocess): unable to execute installed post-installation script: Exec format error dpkg: error processing flashplugin-installer (--configure): subprocess installed post-installation script returned error exit status 2 }}} During removal of a package {{{ Removing gnome-do ... dpkg (subprocess): unable to execute installed pre-removal script: Exec format error dpkg: error processing gnome-do (--purge): subprocess installed pre-removal script returned error exit status 2 }}} '''Workaround A:''' Finish the install ||<tablestyle="background-color: #eee">`sudo apt-get clean`<<BR>>`sudo aptitude download python-libvirt`<<BR>>`sudo dpkg --unpack ./python-libvirt*.deb`<<BR>>`sudo dpkg --configure python-libvirt`|| '''Workaround B:''' Remove the package and reinstall ||<tablestyle="background-color: #eee">`sudo rm /var/lib/dpkg/info/flashplugin-installer.{postinst,prerm,postrm}`<<BR>>`sudo apt-get remove --purge flashplugin-installer`<<BR>>`sudo apt-get clean`<<BR>>`sudo apt-get update`<<BR>><<BR>>Then reinstall the package|| ''Note: Change the package by the one which failed (check the log file)'' ''Note about localized error message:''<<BR>> Finding this error in the log is not always easy because the error string has been localized. . Erreur de format pour exec() . Exec 格式错误 . Exec formátum hiba . Errore di formato di exec === triggers ci file contains unknown directive syntax === * Bug Bug:500042 This is the same kind of issue than the one above. It means that the trigger file is empty or corrupted. The file is /var/lib/dpkg/info/PACKAGE.triggers This error can occur during installation or removal of a package. During installation of a package {{{ Setting up ureadahead (0.90.3-2) ... dpkg: error processing ureadahead (--configure): triggers ci file contains unknown directive syntax }}} '''Workaround''' ||<tablestyle="background-color: #eee">remove the file /var/lib/dpkg/info/PACKAGE.triggers<<BR>>`sudo rm /var/lib/dpkg/info/PACKAGE.triggers`<<BR>>and run<<BR>>`sudo dpkg --purge ureadahead`<<BR>>then clean your cache<<BR>>`sudo apt-get clean`<<BR>>and try performing the install of ureadahead again.|| === lzma : decoder error === * Bug : provide a master report {{{ Unpacking openjdk-6-jre-lib (from .../openjdk-6-jre-lib_6b12-0ubuntu6_all.deb) ... lzma: Decoder error dpkg-deb: subprocess <decompress> returned error exit status 1 dpkg: error processing /var/cache/apt/archives/openjdk-6-jre-lib_6b12-0ubuntu6_all.deb (--unpack): short read in buffer_copy (backend dpkg-deb during `./usr/lib/jvm/java-6-openjdk/jre/lib/ext/localedata.jar') }}} === files list file missing final newline / contains empty filename === * Bug Bug:108189 This error indicates that the file /var/lib/dpkg/info/PACKAGE_NAME.list is corrupted ( empty or full of garbage ) The reason may be a disk error, a memory error, a process being interrupted during unpack, ... Typically these errors take the form : <<BR>>`files list file for package packagename contains empty filename`<<BR>> or <<BR>>`files list file for package packagename is missing final newline`<<BR>> {{{ Selecting previously deselected package linux-source-2.6.27. (Reading database ... dpkg: error processing /var/cache/apt/archives/linux-source-2.6.27_2.6.27-9.19_all.deb (--unpack): files list file for package `libpoppler-glib3' is missing final newline }}} '''Workaround:''' Recreate the file list from .deb<<BR>> This can be fixed, with a little work. If you have the .deb file for the offending package currently available on your system, then check its integrity by running:<<BR>> `dpkg --contents /var/cache/apt/archive/libgnome2-0_2.24.1-0ubuntu3_i386.deb`<<BR>> or get a .deb file by running :<<BR>> `sudo apt-get install --reinstall --download-only libgnome2-0` Once you have a valid .deb file, then you can reconstitute the file. First become root by using sudo -s (enter your administrative user password if necessary), and then use the following command (copy/paste and change the package name accordingly):<<BR>> `dpkg -c /var/cache/apt/archive/libgnome2-0_2.24.1-0ubuntu3_i386.deb | awk \`<<BR>> `{if ($6 == "./") { print "/."; } \`<<BR>> `else if (substr($6, length($6), 1) == "/") \`<<BR>> `{print substr($6, 2, length($6) - 2); } \`<<BR>> `else { print substr($6, 2, length($6) - 1);}}' \`<<BR>> `> /var/lib/dpkg/info/libgnome2-0.list`<<BR>> == Inconsistent state == === Package in bad inconsistent state === * Bug : provide a master report {{{ Removing flashplugin-nonfree ... dpkg: error processing flashplugin-installer (--purge): Package is in a very bad inconsistent state - you should reinstall it before attempting a removal. }}} '''Workaround A:''' ||<tablestyle="background-color: #eee">Please open a Terminal from the menu Applications->Accessories->Terminal and type or copy and paste the row below:<<BR>><<BR>>`sudo apt-get --reinstall install cupsys`<<BR>>`sudo dpkg --configure -a`<<BR>>`sudo apt-get -f install`<<BR>><<BR>>give your user password when requested, you don't see nothing when you type it, then press enter.|| '''Workaround B:''' ||<tablestyle="background-color: #eee">Try the command below to purge the offending packages :<<BR>>`sudo dpkg --purge --force-remove-reinstreq flashplugin-installer flashplugin-nonfree`<<BR>><<BR>>Then to reinstall :<<BR>>`sudo apt-get install flashplugin-installer`|| === package is already installed and configured === * Bug : provide a master report {{{ dpkg: error processing language-pack-ar (--configure): package language-pack-ar is already installed and configured }}} '''Workaround A:''' ||<tablestyle="background-color: #eee">`sudo dpkg --configure -a`|| '''Workaround B:''' ||<tablestyle="background-color: #eee">`apt-get install --reinstall language-pack-ar`|| == Other issues == === Can't access archive === * Bug : provide a master report {{{ dpkg: error processing /media/cdrom0//pool/main/g/gcc-4.4/libstdc++6-4.4-dev_4.4.1-4ubuntu8_i386.deb (--unpack): cannot access archive: No such file or directory dpkg: error processing /media/cdrom0//pool/main/g/gcc-4.4/g++-4.4_4.4.1-4ubuntu8_i386.deb (--unpack): cannot access archive: No such file or directory }}} === No space left on device === * Bug Bug:105113 was a request to detect this prior to performing any updates. * Bug Bug:312491 was a request to report to the user when running out of disk space. This error is self-explanatory. {{{ Unpacking replacement perl-base ... dpkg: error processing /var/cache/apt/archives/perl-base_5.10.0-11.1ubuntu2.2_i386.deb (--unpack): failed in buffer_write(fd) (10, ret=-1): backend dpkg-deb during `./usr/lib/perl/5.10.0/IO.pm': No space left on device }}} ''Note about localized error message:''<<BR>> Despite the fact that there is no ambiguity regarding the cause of the failure, finding this error in the log is not always easy because the error string has been localized. Checking for the strings `--unpack` and `buffer_write` in the error log is a good indication too. === DbDriver "config" is locked === * Bug Bug:349469 * Bug Bug:377211 {{{ debconf: DbDriver "config": /var/cache/debconf/config.dat is locked by another process: Resource temporarily unavailable }}} `fuser -v` will return the locking process if any. Kill it and try performing the upgrade again. Most often, this is only a transient situation and fuser will return nothing. Simply performing the update again should solve this issue. |
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How to recognise common issues arising from hardware failures, common feature requests and other invalid bugs for this category. Advice how triage them and stock responses. = Also see = * DebuggingProcedures |
Common issues arising from hardware failures, common invalid bugs for this category. === Segmentation Fault - Exit status 139 === * Bug Bug:493572 * Bug Bug:478841 If the installation failed with no reason with an `exit status 139`, that the configuration script is trivial and there is no other report of this kind for that package, then this is very likely a memory corruption error. The error from the term.log will show something like this: {{{ Setting up python-dateutil (1.4.1-2) ... Segmentation fault dpkg: error processing python-dateutil (--configure): subprocess post-installation script returned error exit status 139 }}} There is not much we can do except the advice below: ||<tablestyle="background-color: #eee">Thanks for your report.<<BR>><<BR>>This looks like a hardware issue. Could you run memtest on your system? (boot a live CD / USB key and select test memory)|| The reporter will most of the time says that the test reports error. If so, then close the report. = Other resources = * [[KernelTeam/DebuggingUpdateErrors|Kernel specific errors]] * [[DebuggingUpdateManager|Debugging Update manager]] = TODO = * Add note about localized messages in log file and method to process those reports * Search for master reports, complete missing references in wiki and cross-reference report/wiki content * Add section 'How to triage' and merge the one from DebuggingUpdateManager * Add missing descriptions & workaround * Add section with common install/upgrade issues for specific packages ? only provide list of report + description ? |
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CategoryDebugging |
This page is part of the debugging series — pages with debugging details for a variety of Ubuntu packages. |
Contents |
Introduction
This page lists some general issues that users might encounter while performing updates of their system. Apport will usually detect these failures and file a bug in Launchpad. These bugs can be identified by the bug tag 'apport-package' and can occur on nearly any package.
There are usually log file attached to the report which differs depending on the kind of install/upgrade:
Package install/upgrade: DpkgTerminalLog
Distribution upgrade: VarLogDistupgradeMain and VarLogDistupgradeApttermlog
Detailed informations about debugging updatemanager can be found at DebuggingUpdateManager.
Documented below are the most commonly reported issues. For each case there is a description and a sample report and when applicable there is a workaround or fix and the master report it should be marked a duplicate of.
Known issues
Corrupted package archive
These errors indicates a corrupted archive (.deb or files on disk) The root cause of the corruption may be a bad network connection, faulty hardware, hardware shutdown,...
For those report the common workaround and stock response is:
Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that there was an error caused by a corrupted archive. Please execute the following commands, as it will clear your package cache, in a terminal ( Applications -> Accessories -> Terminal ) : |
Not a Debian format archive
- Bug : provide a master report
This error indicated that the header of the .deb archive is not recognized as a valid debian format.
dpkg-deb: `/var/cache/apt/archives/libswscale0_4%3a0.5+svn20090706-2ubuntu2_i386.deb' is not a debian format archive dpkg: error processing /var/cache/apt/archives/libswscale0_4%3a0.5+svn20090706-2ubuntu2_i386.deb (--unpack): subprocess dpkg-deb --control returned error exit status 2
Corrupted filesystem tarfile
Bug 320743
Unpacking libaccess-bridge-java (from .../libaccess-bridge-java_1.24.0-0ubuntu2_all.deb) ... dpkg: error processing /var/cache/apt/archives/libaccess-bridge-java_1.24.0-0ubuntu2_all.deb (--unpack): corrupted filesystem tarfile - corrupted package archive dpkg-deb: subprocess paste killed by signal (Broken pipe)
--fsys-tarfile
- Bug : provide a master report
Unpacking replacement audacity-data ... dpkg-deb: subprocess paste killed by signal (Broken pipe) dpkg: error processing /var/cache/apt/archives/audacity-data_1.3.7-2ubuntu1_all.deb (--unpack): subprocess dpkg-deb --fsys-tarfile returned error exit status 2 Processing triggers for man-db ... Errors were encountered while processing: /var/cache/apt/archives/audacity-data_1.3.7-2ubuntu1_all.deb
short read - Input/output error
- Bug : provide a master report
This either indicates no space left on hard disk, a faulty device or a corrupted archive.
Unpacking linux-image-2.6.27-11-generic (from .../linux-image-2.6.27-11-generic_2.6.27-11.24_i386.deb) ... Done. dpkg-deb: subprocess paste killed by signal (Broken pipe) dpkg: error processing /var/cache/apt/archives/linux-image-2.6.27-11-generic_2.6.27-11.24_i386.deb (--unpack): short read in buffer_copy (backend dpkg-deb during `./lib/modules/2.6.27-11-generic/kernel/drivers/infiniband/core/ib_uverbs.ko')
or
Unpacking replacement libfreetype6 ... dpkg-deb (subprocess): error in buffer_read(stream): failed to write to pipe in copy: Input/output error dpkg-deb: subprocess paste returned error exit status 2 dpkg: error processing /var/cache/apt/archives/libfreetype6_2.3.9-4ubuntu0.1_i386.deb (--unpack): short read in buffer_copy (backend dpkg-deb during `./usr/lib/libfreetype.so.6.3.20')
TODO: Not the standard workaround. Provide one.
Exec format error
- Bug : provide a master report
This error indicates that the installation or removal script is corrupted. Often this is a empty file or a file filed with garbage. The file is one of /var/lib/dpkg/info/PACKAGE_NAME.p*
This error can occur either during installation or removal of the package.
During installation of a package
Setting up flashplugin-installer (10.0.32.18ubuntu1) ... dpkg (subprocess): unable to execute installed post-installation script: Exec format error dpkg: error processing flashplugin-installer (--configure): subprocess installed post-installation script returned error exit status 2
During removal of a package
Removing gnome-do ... dpkg (subprocess): unable to execute installed pre-removal script: Exec format error dpkg: error processing gnome-do (--purge): subprocess installed pre-removal script returned error exit status 2
Workaround A: Finish the install
sudo apt-get clean |
Workaround B: Remove the package and reinstall
sudo rm /var/lib/dpkg/info/flashplugin-installer.{postinst,prerm,postrm} |
Note: Change the package by the one which failed (check the log file)
Note about localized error message:
Finding this error in the log is not always easy because the error string has been localized.
- Erreur de format pour exec()
- Exec 格式错误
- Exec formátum hiba
- Errore di formato di exec
triggers ci file contains unknown directive syntax
Bug 500042
This is the same kind of issue than the one above. It means that the trigger file is empty or corrupted. The file is /var/lib/dpkg/info/PACKAGE.triggers This error can occur during installation or removal of a package.
During installation of a package
Setting up ureadahead (0.90.3-2) ... dpkg: error processing ureadahead (--configure): triggers ci file contains unknown directive syntax
Workaround
remove the file /var/lib/dpkg/info/PACKAGE.triggers |
lzma : decoder error
- Bug : provide a master report
Unpacking openjdk-6-jre-lib (from .../openjdk-6-jre-lib_6b12-0ubuntu6_all.deb) ... lzma: Decoder error dpkg-deb: subprocess <decompress> returned error exit status 1 dpkg: error processing /var/cache/apt/archives/openjdk-6-jre-lib_6b12-0ubuntu6_all.deb (--unpack): short read in buffer_copy (backend dpkg-deb during `./usr/lib/jvm/java-6-openjdk/jre/lib/ext/localedata.jar')
files list file missing final newline / contains empty filename
Bug 108189
This error indicates that the file /var/lib/dpkg/info/PACKAGE_NAME.list is corrupted ( empty or full of garbage ) The reason may be a disk error, a memory error, a process being interrupted during unpack, ...
Typically these errors take the form :
files list file for package packagename contains empty filename
or
files list file for package packagename is missing final newline
Selecting previously deselected package linux-source-2.6.27. (Reading database ... dpkg: error processing /var/cache/apt/archives/linux-source-2.6.27_2.6.27-9.19_all.deb (--unpack): files list file for package `libpoppler-glib3' is missing final newline
Workaround: Recreate the file list from .deb
This can be fixed, with a little work. If you have the .deb file for the offending package currently available on your system, then check its integrity by running:
dpkg --contents /var/cache/apt/archive/libgnome2-0_2.24.1-0ubuntu3_i386.deb
or get a .deb file by running :
sudo apt-get install --reinstall --download-only libgnome2-0
Once you have a valid .deb file, then you can reconstitute the file. First become root by using sudo -s (enter your administrative user password if necessary), and then use the following command (copy/paste and change the package name accordingly):
dpkg -c /var/cache/apt/archive/libgnome2-0_2.24.1-0ubuntu3_i386.deb | awk \
{if ($6 == "./") { print "/."; } \
else if (substr($6, length($6), 1) == "/") \
{print substr($6, 2, length($6) - 2); } \
else { print substr($6, 2, length($6) - 1);}}' \
> /var/lib/dpkg/info/libgnome2-0.list
Inconsistent state
Package in bad inconsistent state
- Bug : provide a master report
Removing flashplugin-nonfree ... dpkg: error processing flashplugin-installer (--purge): Package is in a very bad inconsistent state - you should reinstall it before attempting a removal.
Workaround A:
Please open a Terminal from the menu Applications->Accessories->Terminal and type or copy and paste the row below: |
Workaround B:
Try the command below to purge the offending packages : |
package is already installed and configured
- Bug : provide a master report
dpkg: error processing language-pack-ar (--configure): package language-pack-ar is already installed and configured
Workaround A:
sudo dpkg --configure -a |
Workaround B:
apt-get install --reinstall language-pack-ar |
Other issues
Can't access archive
- Bug : provide a master report
dpkg: error processing /media/cdrom0//pool/main/g/gcc-4.4/libstdc++6-4.4-dev_4.4.1-4ubuntu8_i386.deb (--unpack): cannot access archive: No such file or directory dpkg: error processing /media/cdrom0//pool/main/g/gcc-4.4/g++-4.4_4.4.1-4ubuntu8_i386.deb (--unpack): cannot access archive: No such file or directory
No space left on device
Bug 105113 was a request to detect this prior to performing any updates.
Bug 312491 was a request to report to the user when running out of disk space.
This error is self-explanatory.
Unpacking replacement perl-base ... dpkg: error processing /var/cache/apt/archives/perl-base_5.10.0-11.1ubuntu2.2_i386.deb (--unpack): failed in buffer_write(fd) (10, ret=-1): backend dpkg-deb during `./usr/lib/perl/5.10.0/IO.pm': No space left on device
Note about localized error message:
Despite the fact that there is no ambiguity regarding the cause of the failure, finding this error in the log is not always easy because the error string has been localized. Checking for the strings --unpack and buffer_write in the error log is a good indication too.
DbDriver "config" is locked
debconf: DbDriver "config": /var/cache/debconf/config.dat is locked by another process: Resource temporarily unavailable
fuser -v will return the locking process if any. Kill it and try performing the upgrade again. Most often, this is only a transient situation and fuser will return nothing. Simply performing the update again should solve this issue.
Non-bugs
Common issues arising from hardware failures, common invalid bugs for this category.
Segmentation Fault - Exit status 139
If the installation failed with no reason with an exit status 139, that the configuration script is trivial and there is no other report of this kind for that package, then this is very likely a memory corruption error.
The error from the term.log will show something like this:
Setting up python-dateutil (1.4.1-2) ... Segmentation fault dpkg: error processing python-dateutil (--configure): subprocess post-installation script returned error exit status 139
There is not much we can do except the advice below:
Thanks for your report. |
The reporter will most of the time says that the test reports error. If so, then close the report.
Other resources
TODO
- Add note about localized messages in log file and method to process those reports
- Search for master reports, complete missing references in wiki and cross-reference report/wiki content
Add section 'How to triage' and merge the one from DebuggingUpdateManager
Add missing descriptions & workaround
- Add section with common install/upgrade issues for specific packages ? only provide list of report + description ?
DebuggingInstallationIssues (last edited 2014-11-17 18:12:57 by mail)