Get_debug_info
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| = My purchase/install failed. How can I get more detail about the error? = If you would like to get more information about exactly what failed during a purchase or installation, or if you would like to provide more details for a bug report or support ticket, please do the following: * Run Software Center. * Attempt to install the failing package in Software Center. Write down each action you take during this process, so there will be enough information to duplicate your steps exactly. * As soon as the install fails, quit from Software Center. * Create a [[https://bugs.launchpad.net/software-center/|bug]] or [[Pay|support request]] with a description of what you were trying to do, the details of each step you took, what you expected to happen, and what happened instead. * Attach '''~/.cache/software-center/software-center.log''' to your bug report or support request. This should provide plenty of detail for a developer to diagnose and fix the issue. |
#REFRESH 0 https://help.ubuntu.com/community/Pay/FAQs |
Pay/FAQs/Get_debug_info (last edited 2012-05-16 05:05:05 by host-184-166-192-31)