Finding Helpful Resources

Introduction - 5 Minutes

  1. About Me
  2. Course Overview

Preparing for Help - 10 Minutes

  1. Principle of getting help.
  2. Important Step
    1. Gather Information
    2. Find Resolution

Google Power Searching - 5 Minutes

  1. Power Searching to Narrow Results

Ubuntu Documentation (System and Wiki) - 15 Minutes

  1. System Documentation
  2. Finding Information on the Wikis

Ubuntu Forums - 10 Minutes

  1. Organization of the Forums
  2. Etiquette on posting, how to get help

Launchpad - 5 Minutes

  1. Launchpad Answers
  2. Bug Reporting - Last Resort

AskUbuntu - 5 Minutes

  1. What is it?

Closing & Q&A - 5 Minutes + Extra

  1. Closing comments and then questions.

More Information on me - starcraft.man

Search Ubuntu

Google Guide

Online System Documentation

Community Wiki

Team Wiki

Ubuntu Forums

Launchpad

AskUbuntu

Free Beginners Guide in PDF

Beginners Launch Point to Forum Guides

Psychocats - Useful Short Tutorials

Linux App Finder - Finding Alternatives and the Right Applications

Linux Command - Nice place for learning more about the terminal

Ubuntu Guide - A bit chaotic compared to Official Documentation efforts. Does sometimes have the info needed though.

Lecture Draft

http://paste.ubuntu.com/695859/

Logs

http://irclogs.ubuntu.com/2011/09/24/%23ubuntu-classroom.html#t18:00

UserDaysTeam/natty/FindingHelp (last edited 2011-09-24 20:05:56 by lyz)