Include(BugSquad/Header)

Working with Bugs

[:MeetingLogs/openweekgutsy/BugTriage:Triaging Class] - Class given at Ubuntu Open Week in October of 2007 by BrianMurray and PedroVillavicencio

[:Bugs/Improving:Improving A Report] - How to improve a bug report - an essential part of triaging

[:Bugs/Status:Managing Status] - When Ubuntu uses which bug status and what they mean to us

[:Bugs/Importance:Managing Importance] - The criteria for setting a bug's importance and definitions

[:Bugs/Assignment:Assigning Bugs] - When to assign bug reports to individuals or teams

[:Bugs/MarkingDuplicate:Marking A Duplicate] - How and when to mark a bug as a duplicate of another

[:DebuggingProcedures:Debugging Procedures] - Common procedures for debugging types of problems or packages

[:Bugs/BestPractices:Best Practices] - Useful Do's and Don't's for bug reporting

Bug Tools

[:Bugs/Responses:Standard Replies] - A collection of frequently used replies to bug reports setup for easy copy and pasting

[:Bugs/Tags:Bug Tags] - In Launchpad it is possible to add "tags" or keywords to a bug report - this is Ubuntu's standardized list

[https://help.launchpad.net/UsingMaloneEmail Modifying bugs via e-mail] - Malone, Ubuntu's bug tracker, has an e-mail interface for working with bugs

[:Bugs/HowToFilter:Filtering bug mail] - Example procmail rules for filtering any bug e-mail you get

BugHelper - bughelper is a tool to help us triage bugs by parsing reports for clues about the type of bug and then sharing those clues with other triagers

[http://isv-image.ubuntu.com/vmware/ VMware Images] - Images available for recreating some bugs - username and password are ubuntu

[http://people.ubuntu.com/~brian/graphs/ Ubuntu bug graph] - pretty pictures showing the quantity of bugs reported about Ubuntu

• [http://people.ubuntu.com/~brian/testing_graphs/ List of all graphs] - Packages with 100+ bugs are currently being graphed

• [http://people.ubuntu.com/~brian/complete_graphs/ List of complete graphs] - These graphs are more complete as they capture each possibility bug status or importance

[http://people.ubuntu.com/~brian/reports/ Bug query reports] - Bug queries using bughelper that are run daily. Reports run include:

• bugs with [http://people.ubuntu.com/~brian/reports/gt2dups more than 2 duplicates]

• bugs with [http://people.ubuntu.com/~brian/reports/gt5comments more than 5 comments]

• bugs with [http://people.ubuntu.com/~brian/reports/gt5subscribers more than 5 subscribers]

Launchpad Bug Queries

[https://bugs.launchpad.net/ubuntu/+bugs?field.searchtext=&orderby=-datecreated&search=Search&field.status%3Alist=New&field.assignee=&field.owner=&field.omit_dupes=on&field.has_patch=&field.has_no_package=on New and No Package] - These bugs need triaging and a package

[https://launchpad.net/ubuntu/+bugs?field.searchtext=&orderby=-datecreated&search=Search&field.status%3Alist=New&field.importance%3Alist=Undecided&field.assignee=&field.bug_reporter=&field.omit_dupes=on&field.has_patch=&field.component%3Alist=1&field.component%3Alist=2&field.has_no_package= New Bugs] - These bugs have not been triaged at all

[https://launchpad.net/bugs/bugtrackers/ Bugtrackers in Launchpad] - Useful for finding lists of links between bugs reported in Launchpad and upstream bug reports

CategoryBugSquad