Background: Ubuntu is a Debian based distribution that is based on the Linux kernel and is designed for simple user installation, setup, and migration from alternative computer operating systems.

Support: Ability to troubleshoot hardware and software solutions installed on Ubuntu to facilitate business and work processes.

Knowledge: Demonstrate ability to substitute non-proprietary software solutions for proprietary software.

Configuring Gnome

Configure a lockdown (similar to Kiosk in KDE)

• Prevent menu changes / config changes (/etc)

Configuring Major Applications

• with a focus on consistent language integration in word processors, office programs etc.

Setup User Logins

• setup login accounts for multiple users.
• configure the user login window.
• sharing folders in Ubuntu with mounted drives.
• configure a remote login.

Laptops

• configuring advanced power management.

• configuring a network switch for different locations (office, home, hotel, wireless, and wired). Use tools like whereami. (http://packages.debian.org/stable/net/whereami) and guessnet (http://packages.debian.org/stable/net/guessnet)

Installations

• Install software which do not have .deb files (including conversion of rpm files).
• Install, configure, setup software using Synaptic Package Manager.
• Add/Remove software installations.

Documentation

• reporting bugs.
• documenting solutions.
• reporting solutions.

Integration

• Validate user accounts against (open) LDAP/AD.

• Setup CUPS to use CUPS server/Microsoft file & Print server.

Configure Users and Groups

• Configure user settings.
• Manage Group settings (modify, update user permissions)

Backing Up Ubuntu

• Create system backups of user files.

Log and debug files

• Reviewing log files for troubleshooting.

Upgrading Ubuntu

• Upgrading Ubuntu to a newer version.