Ubuntu Wiki

About me

I'm a technically-inclined grandmother, who gets fed up with the stereotypical "technophobe granny" comments. (No, my brain did not fall out when my first grandchild was born!) I've been fascinated with how things work since I was a small child, much to the disgust of those who had strong ideas about what little girls "ought" to do!

My professional status is retired; prior to my retirement I was an editor and proofreader, working mainly with international students whose first language is not English.

I've been an Ubuntu user since mid-2007; I did my first install without help, though I very quickly needed some input from Ubuntuforums, which I joined a few days later.

My main non-technical interest is Toastmasters, of which I've been a member since 2006. I've been a moderator on the FreeToastHost (club website platform) support forums since 2011 and wrote much of the documentation for the system. (I can't get away from the tech, it seems.)

Contribution to Ubuntu

I was encouraged to become an Ubuntu Member in mid 2013 and was appointed a moderator of Ubuntuforums shortly afterwards. Moderation has included removing spam, moving and occasionally removing posts, occasionally sending PMs to users, and in general helping to ensure that the Ubuntu Code of Conduct is upheld.

More recently, with the closing of the old version of Ubuntuforums, I have been a member of the Transition Team working to bring the technical support function into the Ubuntu Community Hub (Discourse). This has involved meeting with other stakeholders, discussing and creating moderation guidelines for the new support area, and occasionally answering users' questions about the process, both on Discourse and on the original Forums.

Outside of forums work, I do ISO (=installation) testing of new releases, reporting bugs when necessary.

Future aims

My future aims in the Ubuntu world include creating a strong tech support system on the Ubuntu Community Hub, where all levels of users feel comfortable in asking questions.