Janquark

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=Quality of Help Enhancement=


some thoughts for helpers and the users seeking help


After reading some (quite a lot of threads) in this Absolute Beginners Section I realize there are two sorts of threads.

   1. Recurring Issues
   2. Unique Issues


The unique issues must be read as if it were your first day in the Linux World. You must forget every standard procedure and search for new ways, start being creative. Ask intelligent new questions which will guide the new user and also you as the helper to the core of the problem. The Unique Issues are the threads which will bring you knowledge to a higher level. Because when you stand still, not moving, only copy this paste that, your brain also makes a break. Sometimes it is very relaxing. But it should not become your target state.

But there are also the Recurring Issues. Issues which are well known by the helpers which spent some time in this forum. This is the salient point of this thread. As the seeker of help start your thread with some input, so we can suggest a solution based on facts not on stories.

Also use a descriptive title for your new thread. "Help me, I am a new user, and hit the wall" is bad. "Wireless Broadcom 4311 Connectivity Issue" is good.

Another important point is that I do not want to write a guide how to solve every problem. I just want to stress the importance of being as exact as possible without to degenerate to a robot.

Please feel free to add your advices and suggestions, your important and recurring starting commands, your first ideas.

I hope this small thread will help to improve the great service this forums offers. I do not want to make the help unspiritual and static. But sometimes some input at the beginning would be nice...		 ||<tablestyle="float:right; font-size: 0.9em; width:40%; background:#F1F1ED; margin: 0 0 1em 1em;" style="padding:0.5em;"><<TableOfContents(2)>>||
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==Help us to help you==   {{attachment:laiconic2.png}}
= About =
== Michael Godawski aka Jan Quark ==
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Network Issues I am 22 years old. My first contact with Linux was some years ago with Linux Red Hat. But first I had to get to know Ubuntu to be all for it.

I dwell in the Ubuntu World for 4 months now, and I learned thousand times more than during the usage of other Operating Systems. If I learn something new I always try to pour this new gained knowledge into a tutorial or essay.

Because when there is a clear shape, the spirit can become clear too.
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Please post the output of these terminal commands to shed some light on your current network status.

Code:

iwconfig

Code:

ifconfig

Code:

sudo iwlist scan

Code:

cat /etc/network/interfaces


Mounting Issues


Please post the output of these terminal commands to detect the current partition situation:

Code:

mount

Code:

sudo fdisk -l

Code:

cat /etc/fstab

Graphical Issues

and also other issues somehow linked with hardware. We have to know your hardware to help.
What driver do you have installed? Are you running Compiz ? Do you have installed some unusual applications in the past days? Are you dual-booting?

Code:

lspci

Code:

lsusb

Code:

sudo lshw

Code:

cat /etc/X11/xorg.conf

to test your card and show info run this
Code:

glxgears -info

Reconfigure the Xserver automatically:
Code:

sudo dpkg-reconfigure -phigh xserver-xorg
startx

Restarting GNOME
Code:

sudo /etc/init.d/gdm restart

Application Installation Issues

Code:

sudo apt-get update

sudo apt-get upgrade

Code:

cat /etc/apt/sources.list

for fixing broken packages
Code:

sudo apt-get -f install

Code:

sudo dpkg --configure -a


Other useful Terminal Commands


Navigating in Terminal

for changing the directory
Code:

cd

for listing all files and folders in the current directory
Code:

ls

You can use the TAB-key to automatically finish a long filename. For instance a file is named asadkjfnaskfnas.deb. Just type cd asa and press tab to auto-complete the file name.

List Command

for additional help on the list command run
Code:

ls --help		 == Ubuntu related activities in 2008 ==
 * {{attachment:star_on.png}} Become an [[http://www.ubuntu.com/community/processes/newmember|Ubuntero]]
 * {{attachment:star_on.png}} [[http://ubuntuforums.org/member.php?u=436178|Member of the Ubuntuforums]] 2354 posts today
 * {{attachment:star_on.png}} Member of the Beginners Team ( Ubuntuforums )
 * {{attachment:star_on.png}} Member of the Unanswered Post Team ( Ubuntuforums )
 * {{attachment:star_on.png}} New Launchpad Account [[https://launchpad.net/~janquark/|Michael Christoph Jan Godawski]]
 
 * {{attachment:star_on.png}} Wikipage [[https://help.ubuntu.com/community/Beginners/MissionStatement|Beginners/MissionStatement]]
 * {{attachment:star_on.png}} Wikipage [[https://help.ubuntu.com/community/Beginners/HowtoGetHelp|HowToGetHelp]]
 * {{attachment:star_on.png}} Wikipage [[https://help.ubuntu.com/community/Beginners/BTMeetings|Beginners/BTMeetings]]
 * {{attachment:star_on.png}} Editing Wikipage [[https://help.ubuntu.com/community/Beginners/Team/FocusGroups/Wiki|Beginners/Team/FocusGroups/Wiki]]
 * {{attachment:star_on.png}} Translation suggestions into Polish[[https://translations.launchpad.net/ubuntu/gutsy/+source/edubuntu-docs/+pots/handbook/pl/+filter?person=janquark|edubuntu-docs]]
 * {{attachment:star_on.png}} Translation suggestions into Polish[[https://translations.launchpad.net/ubuntu/gutsy/+source/xfce4-dict-plugin/+pots/xfce4-dict-plugin/pl/+filter?person=janquark|xfce4-dict-plugin]]
 * {{attachment:star_on.png}} Translation suggestions into Polish[[https://translations.launchpad.net/ubuntu/gutsy/+source/system-config-cluster/+pots/system-config-cluster/pl/+filter?person=janquark|system-config-cluster]]
 * {{attachment:star_on.png}} Translation into Polish[[https://translations.launchpad.net/phatch/trunk/+pots/phatch/pl/+filter?person=janquark|Phatch]]
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list permissions in the current folder
Code:		 == Special Projects - Today and Tomorrow ==
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ls -l === Tomorrow ===
 * planning to get involved into the translation ( speaking German and Polish fluently )
 * continue to edit the beginners section of the wiki [[https://help.ubuntu.com/community/Beginners|"Beginners Section"]]
 * continue to expand the Virtual Ubuntu Tour
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Show free space in memory, cache and swap
Code:
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free == Testimonials ==
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Show cpu usage, tasks running, memory and swap
Code:		 === Joeb454 ===
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top I've always found Janquark to be very helpful, whether it be on the IRC channel's, or on the forums. And after reading his tutorials/How-To's I'll certainly start linking to them when appropriate on the Ubuntu Forums.

=== LeAstrale ===


When i first started using linux i had a bunch of different problems regarding media playback, graphics cards and some bad propitary hardware in my machine which would not work together with my Ubuntu 7.04.. i took a break from the linux world for a while and thought at the release of 7.10 that i would give it a try and together with janquark i got everything working including the media playback which i had some issues on. I don't think that i would have been using linux as of today if it wasn't for janquark who helped me a lot in the beginning.

/Astral-1
----
CategoryHomepage

laiconic2.png

About

Michael Godawski aka Jan Quark

I am 22 years old. My first contact with Linux was some years ago with Linux Red Hat. But first I had to get to know Ubuntu to be all for it.

I dwell in the Ubuntu World for 4 months now, and I learned thousand times more than during the usage of other Operating Systems. If I learn something new I always try to pour this new gained knowledge into a tutorial or essay.

Because when there is a clear shape, the spirit can become clear too.

Special Projects - Today and Tomorrow

Tomorrow

  • planning to get involved into the translation ( speaking German and Polish fluently )

  • continue to edit the beginners section of the wiki "Beginners Section"

  • continue to expand the Virtual Ubuntu Tour

Testimonials

Joeb454

I've always found Janquark to be very helpful, whether it be on the IRC channel's, or on the forums. And after reading his tutorials/How-To's I'll certainly start linking to them when appropriate on the Ubuntu Forums.

LeAstrale

When i first started using linux i had a bunch of different problems regarding media playback, graphics cards and some bad propitary hardware in my machine which would not work together with my Ubuntu 7.04.. i took a break from the linux world for a while and thought at the release of 7.10 that i would give it a try and together with janquark i got everything working including the media playback which i had some issues on. I don't think that i would have been using linux as of today if it wasn't for janquark who helped me a lot in the beginning.

/Astral-1

CategoryHomepage

Janquark (last edited 2008-08-06 17:01:12 by localhost)