Janquark

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= Quality of Help Enhancement =


'''some thoughts for helpers and the users seeking help'''


After reading some (quite a lot of threads) in this Absolute Beginners Section I realize there are two sorts of threads.

   1. ''Recurring Issues''
   2. ''Unique Issues''


The ''Unique Issues'' must be read as if it were your first day in the Linux World. You must forget every standard procedure and search for new ways, start being creative. Ask intelligent new questions which will guide the new user and also you as the helper to the core of the problem. The Unique Issues are the threads which will bring you knowledge to a higher level. Because when you stand still, not moving, only copy this paste that, your brain also makes a break. Sometimes this is very relaxing. But it should not become your target state.

But there are also the ''Recurring Issues''. Issues which are well known by the helpers which spent some time in this forum. This is the salient point of this thread. As the seeker of help start your thread with some input, so we can suggest a solution based on facts not on stories.

Also use a descriptive title for your new thread. "Help me, I am a new user, and hit the wall" is bad. "Wireless Broadcom 4311 Connectivity Issue" is good.

Another important point is that I do not want to write a guide how to solve every problem. I just want to stress the importance of being as exact as possible without to degenerate to a robot.
Please feel free to add your advices and suggestions, your important and recurring starting commands, your first ideas.

I hope this small thread will help to improve the great service this forums offers. I do not want to make the help unspiritual and static. But sometimes some input at the beginning would be nice...

PS: If you are interested in writing and have an idea for an essay or article dealing with Ubuntu check out my page
[http://www.laiconic.quotaless.com/ The Call]. Feel free to contribute. Just send me an email ( can be found on my page in the Impressum section ) or a private message in the [http://www.ubuntuforums.org/ Ubuntuforums].		 ||<tablestyle="float:right; font-size: 0.9em; width:40%; background:#F1F1ED; margin: 0 0 1em 1em;" style="padding:0.5em;">'''Contents'''[[BR]][[TableOfContents(2)]]||
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== Help us to help you ==   attachment:laiconic2.png
= About =
== Michael Godawski aka Jan Quark ==
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'''Network Issues''' I am 22 years old. My first contact with Linux was some years ago with Linux Red Hat. But first I had to get to know Ubuntu to be all for it.
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Please post the output of these terminal commands to shed some light on your current network status. I dwell in the Ubuntu World for 4 months now, and I learned thousand times more than during the usage of other Operating Systems. If I learn something new I always try to pour this new gained knowledge into a tutorial or essay.
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 * ''iwconfig''
 * ''ifconfig''
 * ''sudo iwlist scan''
 * ''cat /etc/network/interfaces''		 Because when there is a clear shape, the spirit can become clear too.
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'''Mounting Issues'''

Please post the output of these terminal commands to detect the current partition situation:

 * ''mount''
 * ''sudo fdisk -l''
 * ''cat /etc/fstab''		 == Ubuntu related activities in 2008 ==
 * attachment:star_on.png Become an [http://www.ubuntu.com/community/processes/newmember Ubuntero]
 * attachment:star_on.png [http://ubuntuforums.org/member.php?u=436178 Member of the Ubuntuforums] 2354 posts today
 * attachment:star_on.png Member of the Beginners Team ( Ubuntuforums )
 * attachment:star_on.png Member of the Unanswered Post Team ( Ubuntuforums )
 * attachment:star_on.png New Launchpad Account [https://launchpad.net/~janquark/ Michael Christoph Jan Godawski]
 
 * attachment:star_on.png Wikipage [https://help.ubuntu.com/community/Beginners/MissionStatement Beginners/MissionStatement]
 * attachment:star_on.png Wikipage [https://help.ubuntu.com/community/Beginners/HowtoGetHelp HowToGetHelp]
 * attachment:star_on.png Wikipage [https://help.ubuntu.com/community/Beginners/BTMeetings Beginners/BTMeetings]
 * attachment:star_on.png Editing Wikipage [https://help.ubuntu.com/community/Beginners/Team/FocusGroups/Wiki Beginners/Team/FocusGroups/Wiki]
 * attachment:star_on.png Translation suggestions into Polish[https://translations.launchpad.net/ubuntu/gutsy/+source/edubuntu-docs/+pots/handbook/pl/+filter?person=janquark edubuntu-docs]
 * attachment:star_on.png Translation suggestions into Polish[https://translations.launchpad.net/ubuntu/gutsy/+source/xfce4-dict-plugin/+pots/xfce4-dict-plugin/pl/+filter?person=janquark xfce4-dict-plugin]
 * attachment:star_on.png Translation suggestions into Polish[https://translations.launchpad.net/ubuntu/gutsy/+source/system-config-cluster/+pots/system-config-cluster/pl/+filter?person=janquark system-config-cluster]
 * attachment:star_on.png Translation into Polish[https://translations.launchpad.net/phatch/trunk/+pots/phatch/pl/+filter?person=janquark Phatch]
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'''Graphical Issues'''
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and also other issues somehow linked with hardware. We have to know your hardware to help.
What driver do you have installed? Are you running Compiz ? Do you have installed some unusual applications in the past days? Are you dual-booting?		 == Special Projects - Today and Tomorrow ==
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 * ''lspci''
 * ''lsusb''
 * ''sudo lshw''
 * ''cat /etc/X11/xorg.conf''

to test your card and show info run this

 * ''glxgears -info''

to reconfigure the Xserver automatically run this

 * ''sudo dpkg-reconfigure -phigh xserver-xorg''
 * ''startx''

Restarting GNOME

 * ''sudo /etc/init.d/gdm restart''		 === Tomorrow ===
 * planning to get involved into the translation ( speaking German and Polish fluently )
 * continue to edit the beginners section of the wiki [https://help.ubuntu.com/community/Beginners "Beginners Section"]
 * continue to expand the Virtual Ubuntu Tour
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'''Application Installation Issues'''
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 * ''sudo apt-get update''
 * ''sudo apt-get upgrade''
 * ''cat /etc/apt/sources.list''		 == Testimonials ==
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for fixing broken packages === Joeb454 ===
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 * ''sudo apt-get -f install''
 * ''sudo dpkg --configure -a''		 I've always found Janquark to be very helpful, whether it be on the IRC channel's, or on the forums. And after reading his tutorials/How-To's I'll certainly start linking to them when appropriate on the Ubuntu Forums.

=== LeAstrale ===
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=== Other useful Terminal Commands === When i first started using linux i had a bunch of different problems regarding media playback, graphics cards and some bad propitary hardware in my machine which would not work together with my Ubuntu 7.04.. i took a break from the linux world for a while and thought at the release of 7.10 that i would give it a try and together with janquark i got everything working including the media playback which i had some issues on. I don't think that i would have been using linux as of today if it wasn't for janquark who helped me a lot in the beginning.
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'''Navigating in Terminal'''

for changing the directory

 * ''cd''

for listing all files and folders in the current directory

 * ''ls''

You can use the TAB-key to automatically finish a long filename. For instance a file is named asadkjfnaskfnas.deb. Just type cd asa and press tab to auto-complete the file name.


'''List Command'''

for additional help on the list command run

 * ''ls --help''

list permissions in the current folder

 * ''ls -l''


'''Show free space in memory, cache and swap'''

 * ''free''

Show cpu usage, tasks running, memory and swap

 * ''top''		 /Astral-1
----
CategoryHomepage

attachment:laiconic2.png

About

Michael Godawski aka Jan Quark

I am 22 years old. My first contact with Linux was some years ago with Linux Red Hat. But first I had to get to know Ubuntu to be all for it.

I dwell in the Ubuntu World for 4 months now, and I learned thousand times more than during the usage of other Operating Systems. If I learn something new I always try to pour this new gained knowledge into a tutorial or essay.

Because when there is a clear shape, the spirit can become clear too.

Special Projects - Today and Tomorrow

Tomorrow

  • planning to get involved into the translation ( speaking German and Polish fluently )

  • continue to edit the beginners section of the wiki [https://help.ubuntu.com/community/Beginners "Beginners Section"]

  • continue to expand the Virtual Ubuntu Tour

Testimonials

Joeb454

I've always found Janquark to be very helpful, whether it be on the IRC channel's, or on the forums. And after reading his tutorials/How-To's I'll certainly start linking to them when appropriate on the Ubuntu Forums.

LeAstrale

When i first started using linux i had a bunch of different problems regarding media playback, graphics cards and some bad propitary hardware in my machine which would not work together with my Ubuntu 7.04.. i took a break from the linux world for a while and thought at the release of 7.10 that i would give it a try and together with janquark i got everything working including the media playback which i had some issues on. I don't think that i would have been using linux as of today if it wasn't for janquark who helped me a lot in the beginning.

/Astral-1

CategoryHomepage

Janquark (last edited 2008-08-06 17:01:12 by localhost)