Support

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Describe Kubuntu/GettingInvolved/Support here. '''Tutors:''' [[https://www.launchpad.net/~claydoh|Clay]], [[https://www.launchpad.net/~myriam|Myriam]]
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who can give support - Anyone!
How?
list support channels, with descriptions
'''Requirements:''' Knowing how to communicate
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irc
mailing list
various forums
== Description ==
Support actually can cover a wide area, but here we are focusing on user-to-user based help. The main areas where this takes place is in various forums, mailing lists, and IRC. Even social networking must be considered as a support place now.
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add contacts specific to support

== Why it rocks ==
Providing support is awesome for a number of reasons:
 * It does not require advanced skills or knowledge from everybody; Your own experiences in discovering things in Kubuntu is the perfect place to start.
 * You actually end up learning more as you go, which increases your own knowledge and skills; this can be a gateway to learning many other things, from bug triaging to packaging, even to programming.
 * Love and respect from everyone


== Getting Started ==
 1 Go where the help is needed:
  1 Kubuntu Forums
  1 Ubuntu Forums
  1 #kubuntu irc channel on freenode
  1 kubuntu-users mailing list
 1 Hang out in your venue of choice
 1 Answer questions you feel you you know the answers to, direct them to the appropriate resources, etc.

== Career ==
 1 Great Support efforts are an ideal way for the non-technical user to become an official Kubuntu Member.
 1 Rubbing elbows with the great, good-looking Kubuntu Team
 1 [[https://www.launchpad.net/~apachelogger|apachelogger]]

Tutors: Clay, Myriam

Requirements: Knowing how to communicate

Description

Support actually can cover a wide area, but here we are focusing on user-to-user based help. The main areas where this takes place is in various forums, mailing lists, and IRC. Even social networking must be considered as a support place now.

Why it rocks

Providing support is awesome for a number of reasons:

  • It does not require advanced skills or knowledge from everybody; Your own experiences in discovering things in Kubuntu is the perfect place to start.
  • You actually end up learning more as you go, which increases your own knowledge and skills; this can be a gateway to learning many other things, from bug triaging to packaging, even to programming.
  • Love and respect from everyone

Getting Started

  • 1 Go where the help is needed:
    • 1 Kubuntu Forums 1 Ubuntu Forums 1 #kubuntu irc channel on freenode 1 kubuntu-users mailing list
    1 Hang out in your venue of choice 1 Answer questions you feel you you know the answers to, direct them to the appropriate resources, etc.

Career

  • 1 Great Support efforts are an ideal way for the non-technical user to become an official Kubuntu Member. 1 Rubbing elbows with the great, good-looking Kubuntu Team

    1 apachelogger

Kubuntu/GettingInvolved/Support (last edited 2014-02-26 09:26:15 by valorie-zimmerman)