Support
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| Describe Kubuntu/GettingInvolved/Support here. | '''Tutors:''' [[https://www.launchpad.net/~claydoh|Clay]], [[https://www.launchpad.net/~myriam|Myriam]] |
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| who can give support - Anyone! How? list support channels, with descriptions |
'''Requirements:''' Knowing how to communicate |
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| irc mailing list various forums |
== Description == Support actually can cover a wide area, but here we are focusing on user-to-user based help. The main areas where this takes place is in various forums, mailing lists, and IRC. Even social networking must be considered as a support place now. |
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| add contacts specific to support | == Why it rocks == Providing support is awesome for a number of reasons: * It does not require advanced skills or knowledge from everybody; Your own experiences in discovering things in Kubuntu is the perfect place to start. * You actually end up learning more as you go, which increases your own knowledge and skills; this can be a gateway to learning many other things, from bug triaging to packaging, even to programming. * Love and respect from everyone === Getting Started === 1. Go where the help is needed: * [[http://kubuntuforums.net|Kubuntu Forums]] * [[http://ubuntuforums.org|Ubuntu Forums]] * #kubuntu [[https://help.ubuntu.com/community/InternetRelayChat|irc]] channel on [[http://freenode.net|freenode]] * [[https://lists.ubuntu.com/mailman/listinfo/kubuntu-users|kubuntu-users]] mailing list 1. Hang out in your venue of choice 1. Answer questions you feel you you know the answers to, direct them to the appropriate resources, etc. 1. Remember to follow the Ubuntu [[http://www.ubuntulinux.org/community/conduct|Code of Conduct]] == Career == 1. Great Support efforts are an ideal way for the non-technical user to become an official Kubuntu Member. 1. Rubbing elbows with the great, good-looking Kubuntu Team 1. [[https://www.launchpad.net/~apachelogger|apachelogger]] == More Resources == * [[http://www.kubuntuguide.info|Kubuntuguide]] -- an external wiki for Kubuntu, since 2007 |
Requirements: Knowing how to communicate
Description
Support actually can cover a wide area, but here we are focusing on user-to-user based help. The main areas where this takes place is in various forums, mailing lists, and IRC. Even social networking must be considered as a support place now.
Why it rocks
Providing support is awesome for a number of reasons:
- It does not require advanced skills or knowledge from everybody; Your own experiences in discovering things in Kubuntu is the perfect place to start.
- You actually end up learning more as you go, which increases your own knowledge and skills; this can be a gateway to learning many other things, from bug triaging to packaging, even to programming.
- Love and respect from everyone
Getting Started
- Go where the help is needed:
kubuntu-users mailing list
- Hang out in your venue of choice
- Answer questions you feel you you know the answers to, direct them to the appropriate resources, etc.
Remember to follow the Ubuntu Code of Conduct
Career
- Great Support efforts are an ideal way for the non-technical user to become an official Kubuntu Member.
- Rubbing elbows with the great, good-looking Kubuntu Team
More Resources
Kubuntuguide -- an external wiki for Kubuntu, since 2007
Kubuntu/GettingInvolved/Support (last edited 2014-02-26 09:26:15 by valorie-zimmerman)