Ubuntu Wiki

Tutors: Clay, Myriam

Requirements: Knowing how to communicate

Description

Support actually can cover a wide area, but here we are focusing on user-to-user based help. The main areas where this takes place is in various forums, mailing lists, and IRC. Even social networking must be considered as a support place now.

Why it rocks

Providing support is awesome for a number of reasons:

• It does not require advanced skills or knowledge from everybody; Your own experiences in discovering things in Kubuntu is the perfect place to start.
• You actually end up learning more as you go, which increases your own knowledge and skills; this can be a gateway to learning many other things, from bug triaging to packaging, even to programming.
• Love and respect from everyone

Getting Started

1. Go where the help is needed:

   • Kubuntu Forums

   • Ubuntu Forums

   • #kubuntu irc channel on freenode

   • kubuntu-users mailing list

2. Hang out in your venue of choice
3. Answer questions you feel you you know the answers to, direct them to the appropriate resources, etc.

4. Remember to follow the Ubuntu Code of Conduct

Career

1. Great Support efforts are an ideal way for the non-technical user to become an official Kubuntu Member.
2. Rubbing elbows with the great, good-looking Kubuntu Team

3. apachelogger