QuestionDiscussion
Comments and suggestions on the survey questions can be added here.
Question Ideas
Before this process can continue any further, there needs to be decision on what questions to include in each targetted survey.
As you think of suggestions for questions, please add them to the following tables. Please try to give a reason why each question is relevant. Questions must be things that can be realistically acted upon. Add comments or new questions by editing this page:
Common Questions
Questions that are relevant to both Potential and Current user groups.
Question |
Response Type |
Reason |
Comment |
posted from: |
|
new question |
your response type |
your reason |
your comment |
your name/nick |
|
Most preferred colour |
free text |
Can help in decisions re: colour schemes - useful for art team |
my favourite color is red, but I'd never wanted my GUI in this color |
mindspin |
|
Most preferred colour for OS theme |
free text |
Can help in decisions re: colour schemes - useful for art team |
would be my suggestion |
mindspin |
|
What other software do you use daily? |
Free text |
Helps determine most common software needs amongst all users |
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What other software do you use weekly? |
Free text |
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What is your primary software category? |
Multiple Choice |
Helps determine the different software needs between groups (if there's any) |
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What kind of computer you use |
Multiple Choice |
PC or Lap-top, it would help to determine if Ubuntu needs more polishing in laptop or pc mode |
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From which manufacturer you bought you computer? |
Multiple Choice |
Ubuntu developers might improve out-of-the-box compatibillity |
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Age Range |
Multiple Choice |
Usefull to determine software needs, preferences and other things by age |
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Level of Education |
Multiple Choice |
Preferences and needs changes between education levels |
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How is your using time of the computer distributed? |
Work % Websurf % Gaming % |
Would help determine which erea is the more demanded, also wothing for software cross-reference |
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Have you heard about DRM? |
Yes, No |
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Do you agree with DRM systems? |
Multiple Choice |
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Potential Users of *Ubuntu
Questions that are relevant to only Potential users
Question |
Response Type |
Reason |
Comment |
posted from: |
|
new question |
your response type |
your reason |
your comment |
your name/nick |
|
What operating system(s) do you currently mostly use? |
Multiple Choice |
It has to include a "What an OS is?" answer |
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Computer literacy - do you consider yourself to be experienced user? |
Multiple Choice |
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What annoys you about your current operating system? |
Multiple Choice + Free Text |
These are the points against which Ubuntu can be differentiated |
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Have you heard about Linux/*Ubuntu? |
Yes/No |
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How you heard about Linux/*Ubuntu? |
Multiple Choice |
friend, family, club, (media?), (Internet?) article, advertising, group, business organisation... |
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Use/Awareness of Open Source: Do you use any Open Source programs already? |
Multiple Choice |
OS, Apps |
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What concerns you about running Linux or other Free Software? |
Multiple Choice + Free Text |
Identify the (mis)conceptions so they can be addressed |
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Would you use free software? |
|
Help to ascertain current perceptions of FOSS |
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What are your priorities when choosing software? |
Multiple Choice or Ranking |
Helps direct marketing focus - should we discuss ethics, cost, usability, etc. |
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Have you ever installed an operating system before? |
Yes/No |
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What is your current web browser? |
Multiple Choice |
Helps determine whether prospective users are already using F/OSS programs on a regular basis |
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What is your current email program? |
Multiple Choice |
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What is your current word processing program? |
Multiple Choice |
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Are you satisfied (happy) with your current system? |
Multiple Choice |
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What major problems have presented in your system in the last year? |
Multiple Choice |
Would help to determine which points Ubuntu have to solve before becoming an option |
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Which type of peripherial you use the most |
Multiple Choise (Rank) |
Will help to focus on peripherials compatibility |
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Do you have a Network? |
Yes, No, I don't know |
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Current Users of *Ubuntu
Questions that are relevant only to Current users.
Question |
Response Type |
Reason |
Comment |
posted from: |
new question |
your response type |
your reason |
your comment |
your name/nick |
How you heard about *Ubuntu? |
Multiple Choice |
friend, family, club, (media?), (Internet?) article, advertising, group, business organisation... |
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What prompted you to begin using *Ubuntu? |
Multiple Choice |
curiosity ethical financial convenience security |
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Favourite web browser |
|
May help decide if Firefox is still best browser to have as default |
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Favourite mail (also News?) client |
|
I think most users prefer Mozilla Thunerbird over Evolution, which is the default now |
|
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who installed or set up *Ubuntu on your PC/s? |
Multiple Choice |
OEM, friend, LUG |
|
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If you installed it, comments please? |
free text |
|
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What are the first three things you change with a new Ubuntu install? |
Free Text |
Ascertain where the needs of the community do not fit in with our preset install |
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What software do you need in Ubuntu? |
Free Text |
Ascertain where the gaps are |
|
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The name of the first five programs you install in a clean install |
Free Text |
Would help to determine if the CD has all the usefull programs |
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The name of five programs you don't use (or remove) in a clean install |
Free Text |
Would help to determine if the CD has all the usefull programs complements the previous question |
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In what area you think Ubuntu is more user friendly? |
Multiple Choice |
It will help determine the strong points in Ubuntu (maybe for mrketing porpouses) |
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In what area you think Ubuntu is less userfriendly? |
Multiple Choice |
It will help determine weak points in Ubuntu for the newcomers |
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Is your Ubuntu Machine in a mix Network (Mac OSX, Windows, Linux, etc)? |
Multiple Choice (Yes, No, I don't know) |
|
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What type of problems you have with your Ubuntu box in the mix Network? |
Multiple Choice |
This would help determine network compatibility with different OS's |
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How usefull you find the wiki page for finding answers? |
Multiple Choice |
|
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How usefull you find the forums for finding answers? |
Multiple Choice |
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How usefull you find the Ubuntu guide page for finding answers? |
Multiple Choice |
|
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Are you interested in how-to's integration? |
Multiple Choice |
Putting a bunch of How-To's into the help program? |
|
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How have you collaborated with Ubuntu? |
Multiple Choice |
I haven't, Bug track, etc |
|
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Which desktop enviroment you use? |
Multiple choice |
KDE, GDM, etc |
|
Previous Users of *Ubuntu
Questions that are relevant only to Previous users.
Question |
Response Type |
Reason |
Comment |
posted from: |
new question |
your response type |
your reason |
your comment |
your name/nick |
Why did you stop using Ubuntu? |
Free Text |
Determine what we can do better |
|
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What software do you need in Ubuntu? |
Free Text |
Ascertain where the gaps are |
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What pice of hardware wasn't detected i the installation? |
Multiple Choice |
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Did you encounter office apps compatibility problems? |
Yes, completly incompatible. Yes, a bit incompatible. etc |
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Was gaming a big issue for you to quit using Ubuntu? |
Multiple choice |
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Who installed Ubuntu in you machine? |
Multiple Choice |
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Did you use any of the following guides to help you getting to know how Ubuntu works? |
Multiple choice |
wiki, forums, ubuntuguide.org, etc |
|
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Have you used any other Linux distribution before? |
Multiple choice |
No, Mandriva, SuSe, Knoppix, etc |
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Would you use Ubuntu if it suits all your needs? |
Multiple choice |
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In what area you think Ubuntu is more user friendly? |
Multiple Choice |
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In what area you think Ubuntu is less userfriendly? |
Multiple Choice |
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What did you like most about Ubuntu? |
Multiple Choice |
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What did you (dis)like least about Ubuntu? |
Multiple choice (same choices as above) |
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Why did you try Ubuntu? |
Multple choice with text field for other responses |
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Experience
In order to better define user's needs could be interesting deploy a part of the survey with question in Likert scale (or something similar) asking questions concerned with the ubuntu experience. The idea is write a sentence and ask to the user how agree with the sentence (totally - partly - non so much - completely disagree)
example: questions are not divided into the previous categories and are unordered (as they come out of my mind)
I had many trouble during the installation |
I found quite awful default ubuntu look & feel |
I need a much better way to change my desktop wallpaper |
I havent understand how to modify the splash screen |
I wonder why by default there are three menu instead of one (programs, places, system) |
I found too much differencies between ubuntu and my old windows envirnoment |
I havent understand how to add programs |
I havent understand why some programs cannot be installed |
I havent understand what dependencies means |
I consider system, preferences and places menus quite useless |
system, preferences and places menus are not well defined |
I tried to install xgl but there are too much ways to install it which is the best? |
There are too many wikies that talk about the same argument |
No-one in the forums answered to my question |
I consider the search button quite useless |
It takes too much time to boot the system |
I don't care about stealing software |
I found many difficulties in network setup |
I would like to found a more detailed "supported hardware" section |
I used many GNU/Linux distros better than ubuntu |
The O.S must protect me from the dangers of the net |
It's not important my direct involvement in the security issues, everything must be done by OS |
I need the total control of the system |
It's important that my OS is totally free |
let the user vote
Another IMHO part is the following:
It could be interesting give users (whatever they are) a chance to vote somewhat
Example:
In order to define your ideal Operating system, which of theese sentences are more accurated? give a vote from 1 to 10 where 1 = completely indifferent 10 = definitely important
security multimedia internet office server development graphic
MarketingTeam/Projects/SurveyQuestionIdeas/QuestionDiscussion (last edited 2008-08-06 16:26:26 by localhost)