Survey

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==== Subpages ====
<<Navigation(children,10)>>
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In an effort to better understand, support and further the Ubuntu Server Edition we would like to ask you to take this short poll. The information provided will help us determine where we can improve support, where to add additional resources and to generate a better understanding of the community which we work within. In an effort to better understand, support and further the Ubuntu Server Edition we would like to ask you to take this survey which should take between 10 to 20 minutes to complete. 
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Please note that this survey is being conducted by the Ubuntu Server Team. Information about the team is available at https://wiki.ubuntu.com/ServerTeam/ The information provided will help us determine where we can improve support, where to add additional resources and to generate a better understanding of the community which we work within.

Please note that this survey is being conducted by the Ubuntu Server Team in conjunction with the Canonical Server Product Management Team. Information about the Server Team is available at https://wiki.ubuntu.com/ServerTeam/

== Tool ==

 * We are currently evaluating [[http://limesurvey.org|LimeSurvey]] to perform the survey. A test setup has been put in place by nijaba, feel free to request and account with him to test the survey and help us improve it before we go live.
 * Please report bugs on [[https://bugs.launchpad.net/server-survey/|launchpad]].
 * Survey configuration and templates is also maintained on [[https://launchpad.net/server-survey/|launchpad]].
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The questions have now been put in LimeSurvey. Please find an export of the questions in html format:
 * [[attachment:ServerSurvey-v0.3.html|v0.3]]
 * [[attachment:ServerSurvey-v0.4.html|v0.4]]
 * [[attachment:ServerSurvey-v0.5.html|v0.5]]
 * [[attachment:ServerSurvey-v0.6.html|v0.6]] <- Beta v0.3
 * [[attachment:ServerSurvey-v1.0.html|v1.0]]
 * [[attachment:ServerSurvey-v1.0.1.html|v1.0.1]]
 * [[attachment:ServerSurvey-v1.0.2.html|v1.0.2]]
 * [[attachment:ServerSurvey-v1.0.3.html|v1.0.3]]
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1. How many servers do you operate which run Ubuntu Server Edition?
 * 1-10
 * 11-20
 * 21-50
 * 51-100
 * 100+
Please write your comments in the discussion section below or discuss them in the Server ML or on #ubuntu-server.
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2. Are your servers used at home or at work?
 * Home
 * Work
 * Both
== Change Requests ==
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3. What services run on these servers (check all that apply)?
 * Mail
 * ClamAV / Other Virus Scanner
 * DNS
    LDAP
    Samba
    Database (MySQL / Postgres / Oracle etc.)
    Apache (or other httpd impelementation)
    LAMP (Linux Apache MySQL PHP)
    FTP
    Backups (Amanda / BackUP PC / Bacula etc.)
    Firewall (Acts as a primary firewall/gateway to a network)
    LTSP (Linux Terminal Server)
    Virtualization (VMware, KVM, Qemu, etc)
    DHCP
    Media Server / Processing
    Other
 * Please report change requests on [[https://bugs.launchpad.net/server-survey/|launchpad]]. Doing so will make it easier for us to address specific changes or to manage conversations regarding topics better if they are not on the ML or IRC.
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4. Which Server Edition version do you use (Check all that apply)?
    8.04
    7.10
    7.04
    6.10
    6.06
   
5. Do you plan to deploy additional ubuntu based servers in the future?
    Yes
    No
    Undecided
== Discussion ==
=== Global Comments ===
 * Survey "feels" long, that is, it feels like it takes forever to get to the end.
 * There seems to be a regular "No answer" option, this is not really useful for getting stats. I would advocate removing that option where it occurs throughout the survey. '''--> this is what mark a question "non mandatory" - nijaba'''
 * The sub-text: "Check any that apply" should probably be "Check all that apply" '''--> All that apply is used when question is mandatory and user is supposed to at least check one. - nijaba'''
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6. If Yes to question 5, do you have a timeframe for doing so?
    1 month
    3 months
    6 months
    1 year
==== Suggestions for simplifications ====
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7. What methods of community support have you accessed? (Check all that apply)
    Ubuntu Forums
    IRC (irc.freenode.net)
    Mailing Lists
    Ubuntu Wiki
    Other Linux related sites

8. If you have used the above support methods to solve a problem, did you receive a solution?
    Yes
    Sometimes
    No

9. Which type of hardware do you run Ubuntu Server Edition on?
    Tower / Desktop PC
    Dell Server(s)
    HP/Compaq Servers(s)
    IBM Server(s)
    Custom Server(s)
    Virtualization
    Other
 * int-servers: remove Solaris, MacOSX, Win2003 and change Win 2000 -> Win2000 or above
 * int-win-client: remove Solaris, WindowsXP
 * all-serv: remove Solaris, MVS, VMS, BSD and add a UNIX choice

Objective

This page has for goal to define a server survey that we would ask our community to answer on a regular basis.

Subpages

Introduction

In an effort to better understand, support and further the Ubuntu Server Edition we would like to ask you to take this survey which should take between 10 to 20 minutes to complete.

The information provided will help us determine where we can improve support, where to add additional resources and to generate a better understanding of the community which we work within.

Please note that this survey is being conducted by the Ubuntu Server Team in conjunction with the Canonical Server Product Management Team. Information about the Server Team is available at https://wiki.ubuntu.com/ServerTeam/

Tool

  • We are currently evaluating LimeSurvey to perform the survey. A test setup has been put in place by nijaba, feel free to request and account with him to test the survey and help us improve it before we go live.

  • Please report bugs on launchpad.

  • Survey configuration and templates is also maintained on launchpad.

Questions

The questions have now been put in LimeSurvey. Please find an export of the questions in html format:

Please write your comments in the discussion section below or discuss them in the Server ML or on #ubuntu-server.

Change Requests

  • Please report change requests on launchpad. Doing so will make it easier for us to address specific changes or to manage conversations regarding topics better if they are not on the ML or IRC.

Discussion

Global Comments

  • Survey "feels" long, that is, it feels like it takes forever to get to the end.
  • There seems to be a regular "No answer" option, this is not really useful for getting stats. I would advocate removing that option where it occurs throughout the survey. --> this is what mark a question "non mandatory" - nijaba

  • The sub-text: "Check any that apply" should probably be "Check all that apply" --> All that apply is used when question is mandatory and user is supposed to at least check one. - nijaba

Suggestions for simplifications

  • int-servers: remove Solaris, MacOSX, Win2003 and change Win 2000 -> Win2000 or above

  • int-win-client: remove Solaris, WindowsXP
  • all-serv: remove Solaris, MVS, VMS, BSD and add a UNIX choice

ServerTeam/Survey (last edited 2009-10-09 13:43:11 by mx)