Agenda
This page is used to organize the different projects of the Ubuntu Support Team.
Our first meeting will be on April 21 2007, 17:00 UTC.
General Agenda Items and Proposals
Who |
What |
New administrators nomination |
|
Define our quality guidelines for technical support |
|
Assign specific projects to team members |
|
How to improve the support through the mailing list, Ubuntu-users? I think the quantity of messages (over 2000 msgs/month) discourage many people to help out. |
|
Organize support plans for Ubuntu 7.04 release |
|
Minimum standards expected of support people |
|
What feedback can we give to canonical on how to improve the support ticket system? |
SupportTeam/Agenda (last edited 2008-08-06 16:18:00 by localhost)