This week's Hug Day will focus on cups!
After you have triaged or fixed a bug put your Launchpad Id in the last column and set the row's background to green by adding lightgreen in the first cell of the column after rowbgcolor=. This will let people know that the bug in that row has been hugged.
Tools
For doing your work easier during the hug days remember to use the hugday-tools.
5-a-day-ing
To sign up for 5-A-Day participation, please add your Launchpad ID to the Participants column. (This is not the email address you used for signing up for LP, but the last part of the URL that https://launchpad.net/people/+me redirects you to (everything behind the ~ sign)):
Click on https://launchpad.net/people/+me
- Look at the URL bar, everything behind the ~ sign is your Launchpad ID.
Also sign up here: https://launchpad.net/~5-a-day-participants/+join
Stock Responses
Thank you for taking the time to report this bug and helping to make Ubuntu better. With cups version 1.3.9-14ubuntu2, in Jaunty, there is an apport package hook for gathering information related to printing. Please open a terminal and run 'apport-collect #bugnumber', where #bugnumber is the bug number of this bug. Thanks in advance.
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it without more information. Please include the information requested at https://wiki.ubuntu.com/DebuggingPrintingProblems as separate attachments.
For problem specific Stock Responses see: Bugs/Responses
Debugging Procedures
In order to do a better triaging please read the DebuggingPrintingProblems page and ask for the respective information where needed.
85 New Bugs
To mark it off the list you should:
- Verify the bug is still not fixed
Request any needed info, Subscribe, Status to incomplete or
- Set status to Confirmed
Bug |
Subject |
Triager |
pages per page is ignored |
jgoguen |
|
Huge color "blobs" in PDF export and print |
tbrownback |
|
system turns into stand by mode while printing |
sectech |
|
remote printer : freeze when not available |
sectech |
|
Cups unable to handle multi-bin printing |
bigal50 |
|
needless use of "m" flag now that PROT_EXEC bug on i386 was solved |
bigal50 |
|
HP Deskjet 5740 not in listing anymore |
carlos3.14 |
|
printing of some PDFs fails |
jgoguen |
|
hal CUPS backend does not work with libusb |
|
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[Intrepid] Upgrade to intrepid presents user with CUPS config file diff |
|
|
No driver for Canon i250 printer |
bigal50 |
|
Printer Does not Automatically Turn On Anymore |
jgoguen |
|
CUPS is unable to search for new printers |
jgoguen |
|
Intrepid Beta missing CUPS service in Gnome Services Administration Tool |
pvillavi |
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[intrepid] Unable to print to an SMB (windows domain) printer |
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[intrepid] pdftoraster takes a long time and eats CPU/memory |
|
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cupsd crashed with SIGSEGV |
jgoguen |
|
after upgrade from 8.04 to 8.10 all printers that were configured disappeared |
|
|
cups-pdf don't work |
bad-link (ubuntu-eee) |
|
ubuntu 8.10 if install a LPT! printer and you restart the sistem this crash if the printer is off |
paulduf |
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cups webpage waits for ever on modify printer make, if authtype is enabled |
|
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Requires assert.h include to build on hardy |
|
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Cannot open print dialog when IPP printer is not present |
|
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cups printing broken when upgrading to Ubuntu 8.10 |
|
|
laptop wifi no recognize ethernet printer |
|
|
cannot disable low ink warning |
paulduf |
|
package cups-client 1.3.9-2ubuntu4 failed to install/upgrade: le sous-processus post-installation script a retourné une erreur de sortie d'état 1 |
|
|
Samba Printer "error printing can't prompt for authorization" |
paulduf |
|
cupsd fails to restart on upgrade |
|
|
Printing multiple pages on HP printer |
bigal50 |
|
printer canon ip1000 seen but no driver to operate |
pedro |
|
cups server error: The cups scheduler is not running |
|
|
Laserjet printing fails at cupsd/filter/ps2pdf |
|
|
HP printer support is not as good as it could be |
bigal50 |
|
zhm6866853 |
pvillavi |
|
USB printer only prints blank pages (intrepid) |
bigal50 |
|
HP laserjet fail to print - PS level 1 and 2 issue |
|
|
dpkg: error processing cups (--configure): |
pvillavi |
|
Printer not connected |
|
|
cannot configure (current status `triggers-awaited') |
|
|
package cups-common 1.3.9-2ubuntu6.1 failed to install/upgrade: il pacchetto cups-common è già installato e configurato |
|
|
[Intrepid] Dell V505 AIO-Printer does not print |
|
|
D-Bus Policy needs checking |
pvillavi |
|
package cups 1.3.9-2ubuntu6.1 failed to install/upgrade: il pacchetto cups non è pronto per la configurazione |
|
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Adobe Reader can't print to network HP3600dn after recent cups update |
|
|
impossible to print multple copies under ubuntu 8.10 and the current test release |
bigal50 |
|
print system: postscript to raster converter crops page head |
|
|
an update broke my printing configuration |
pvillavi |
|
very long lines in /etc/hosts cause cupsd to segfault |
carlos3.14 |
|
PPD for Dymo LabelWriter 400 not complete |
|
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Print dialog hangs when print server is off |
|
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Printing problem since yesterday in 8.10 |
pvillavi |
|
printing labels weirdness |
|
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package cups 1.3.9-2ubuntu7 failed to install/upgrade: pacote cups não está pronto para configuração |
|
|
evince wont print to my lpd:// printer. |
pvillavi |
|
Evince print jobs get lost or delayed (~ 5 mins) |
pvillavi |
|
Brother HL-730 prints infinite junk |
|
|
don't print russian character "Й" |
|
|
Problem to print out to CUPS Xerox Printer |
|
|
Evince puts my Samsung ML-2010 printer into error mode |
pvillavi |
|
Ubuntu 8.10 printing is broken |
till-kamppeter |
|
printer problem |
pvillavi |
|
Duplex printing to Canon iP4500 over network fails |
|
|
erroneous print area for HP photo tray |
|
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Can not select paper from non default tray |
|
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package cups 1.3.9-2ubuntu7 failed to install/upgrade: |
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Printer not working on Ubuntu 8.10 |
|
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always cuts off top 1cm when printing |
|
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package cups 1.3.9-2ubuntu7 failed to install/upgrade: subprocess post-installation script returned error exit status 1 |
|
|
canon lbp1210 printer |
|
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Printer will not print pdf file, but will print other files |
|
|
[ppa] actual print from page preview doesn't exactly correspond |
|
|
cannot print emails from evolution |
|
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cupsd: Child exited on signal 6! |
|
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Something is overwriting /etc/cups/printers.conf to require authentication |
|
|
Pdf file silently fails to print |
brian-murray |
|
Segfault in ppdFindChoice when printing any PDF to cups. |
till-kamppeter |
|
printing problem in document viewer |
|
|
when updating cups an error always comes up |
|
|
Epson Stylus CX4900 multifunction printer not detected |
brian-murray |
|
I cannot find cups service. |
jgoguen |
|
"/cups/filter/foomatic-rip Failed" Ubuntu 9.04 Printer |
thekorn |
|
(Intrepid) Missing parport printer in CUPS |
|
|
printing problem - fails to print second time |
|
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package libcups2 1.3.9-15 failed to install/upgrade: il pacchetto libcups2 è già installato e configurato |
|
27 Incomplete Bugs
To mark it off the list you should:
Change the bug's status to "Confirmed" or "Triaged" if the reporter replied with enough information or
- Ask a secondary follow up question and subscribe to the bug report
Bug |
Subject |
Triager |
does not print to Lexmark 4039 |
jgoguen |
|
Intrepid: KM2530DL Printing Errors |
|
|
CUPS not printing images |
|
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[ubuntu intrepid]documents cannot be printed |
jgoguen |
|
Page 1 (Choose printer): {'cups_dest': <cups.Dest object at 0x1906270>, 'cups_instance': None, 'cups_queue': 'PSC_750', 'cups_queue_listed': True} Page 2 (Check printer sanity): {'cups_device_uri_scheme': u'hp', 'cups_printer_dict': {'device-uri': u'hp:/usb/PSC_750?serial=MY283D406XWB', 'printer-info': u'Hewlett-Packard PSC 750', 'printer-is-shared': True, 'printer-location': u, 'printer-make-and-model': u'HP PSC 750 Foomatic/hpijs, hpijs 2.8.2', 'printer-state': 3, 'printer-state-message': u, 'printer-state-reasons': [u'none'], 'printer-type': 135196, 'printer-uri-supported': u'ipp://localhost:631/printers/PSC_750'}, 'is_cups_class': False} Page 3 (Printer state reasons): {'printer-state-message': , 'printer-state-reasons': 'none'} Page 4 (Print test page): {'test_page_attempted': True, 'test_page_completions': [(2, u'Job completed.')], 'test_page_job_id': [2], 'test_page_job_status': [(2, 'PSC_750', 'Test Page')], 'test_page_successful': True} Page 5 (Printer state reasons): {'printer-state-message': , 'printer-state-reasons': 'none'} |
jgoguen |
|
Print PDF Fails |
|
|
printer prints page at wrong position, page cut |
|
|
CUPS not listed in Services - not started- printer unrecognisedin 8.10 |
paulduf |
|
writer don't print? |
paulduf |
|
8.10 has Killed my CD Printing on Canon MP800 |
paulduf |
|
printer does not work |
paulduf |
|
Printing pdf-files failed |
paulduf |
|
lost printer control |
paulduf |
|
changing paper size has no effect |
paulduf |
|
Authentication fails in cups web admin module |
paulduf |
|
Failed to print document - can't prompt for authorization |
paulduf |
|
Could not print with net printer Canon iR2020i |
paulduf |
|
Brother MFC8840D errors on 1st print job |
paulduf |
|
pdf document not printable on samsung printer ml-1610 |
paulduf |
|
Gimp 2.6.1 printing bug in Intrepid |
paulduf |
|
After December, 18 update ML-1210 does not print |
paulduf |
|
Latest Intrepid 8.10 updates broke printing. |
paulduf |
|
Intrepid, CUPS does not print jobs sent to network printer |
paulduf |
|
CUPS update breaks Evince printing to SMB printer(s) |
paulduf |
|
hp printter desnt work properly in ubuntu |
brian-murray |
|
hp 1510 Printer error when multiple printing |
paulduf |
|
[Jaunty] Canon Pixus 550i stopped working a few days ago |
paulduf |
11 Confirmed Bugs
To mark it off the list you should:
- Verify the bug is still not fixed
- Request any needed info, Subscribe, Status to incomplete or
Set status to triaged UbuntuBugControl
Bug |
Subject |
Triager |
Various printers not detected when plugged in on Jaunty |
|
|
cups says "can't promp for authorization" when printing to my samba printer |
|
|
Evince doesn't print all content of pdf-file to PS-printer but to PCL-printer |
|
|
[jaunty post a-5] Printing is stuck to "processing" |
|
|
cupsd crashed with SIGSEGV in strlen() |
|
|
cups: 127.0.0.1:631 - Address already in use. |
|
|
Constant errors with Brother MFC-8440 and cups |
|
|
cups-pdf fails bad status reported and no pdf created |
|
|
Unable to print multiple copies of a document (6.06LTS). |
|
|
intrepid: printing very slow |
|
|
apparmor prevent cups-pdf to create ~/PDF folder |
|
1 Bug with Patches
To mark it off the list you should:
- Verify if the patch really is a patch.
- If it is not, unmark it as a patch.
- If it is, get the bug triaged and looked by the maintainer.
Bug |
Subject |
Triager |
Intrepid Beta missing CUPS service in Gnome Services Administration Tool (not a cups task, it's a gnome-system-tools one) |
pvillavi |
2 Bugs with an Upstream Task Open
To mark it off the list you should:
- Verify the bug is still not fixed
- Request any needed info, Subscribe, Status to incomplete or
Set the status to Triaged UbuntuBugControl and send the bug to the Upstream Bug Tracker
Bug |
Subject |
Triager |
cups-pdf don't work |
|
|
[Intrepid] Dell V505 AIO-Printer does not print |
|
Progress
More Bugs
This list is just a nibble of the bigger picture.