20090319

There's no incoming Hugday

Warning /!\ This team will be merged shortly with the Ubuntu Quality Team. Please join the new team!

This week's Hug Day will focus on cups!

After you have triaged or fixed a bug put your Launchpad Id in the last column and set the row's background to green by adding lightgreen in the first cell of the column after rowbgcolor=. This will let people know that the bug in that row has been hugged.

Tools

For doing your work easier during the hug days remember to use the hugday-tools.

5-a-day-ing

To sign up for 5-A-Day participation, please add your Launchpad ID to the Participants column. (This is not the email address you used for signing up for LP, but the last part of the URL that https://launchpad.net/people/+me redirects you to (everything behind the ~ sign)):

  1. Click on https://launchpad.net/people/+me

  2. Look at the URL bar, everything behind the ~ sign is your Launchpad ID.

Also sign up here: https://launchpad.net/~5-a-day-participants/+join

Stock Responses

Thank you for taking the time to report this bug and helping to make Ubuntu better. With cups version 1.3.9-14ubuntu2, in Jaunty, there is an apport package hook for gathering information related to printing. Please open a terminal and run 'apport-collect #bugnumber', where #bugnumber is the bug number of this bug. Thanks in advance. 

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it without more information.

Please include the information requested at https://wiki.ubuntu.com/DebuggingPrintingProblems as separate attachments.

For problem specific Stock Responses see: Bugs/Responses

Debugging Procedures

In order to do a better triaging please read the DebuggingPrintingProblems page and ask for the respective information where needed.

85 New Bugs

To mark it off the list you should:

  • Verify the bug is still not fixed
  • Request any needed info, Subscribe, Status to incomplete or

  • Set status to Confirmed

Bug

Subject

Triager

240503

pages per page is ignored

jgoguen

248721

Huge color "blobs" in PDF export and print

tbrownback

264054

system turns into stand by mode while printing

sectech

264333

remote printer : freeze when not available

sectech

268590

Cups unable to handle multi-bin printing

bigal50

270663

needless use of "m" flag now that PROT_EXEC bug on i386 was solved

bigal50

271488

HP Deskjet 5740 not in listing anymore

carlos3.14

276358

printing of some PDFs fails

jgoguen

278069

hal CUPS backend does not work with libusb

278121

[Intrepid] Upgrade to intrepid presents user with CUPS config file diff

278514

No driver for Canon i250 printer

bigal50

280233

Printer Does not Automatically Turn On Anymore

jgoguen

282999

CUPS is unable to search for new printers

jgoguen

283327

Intrepid Beta missing CUPS service in Gnome Services Administration Tool

pvillavi

283388

[intrepid] Unable to print to an SMB (windows domain) printer

285666

[intrepid] pdftoraster takes a long time and eats CPU/memory

285885

cupsd crashed with SIGSEGV

jgoguen

291514

after upgrade from 8.04 to 8.10 all printers that were configured disappeared

294929

cups-pdf don't work

bad-link (ubuntu-eee)

298844

ubuntu 8.10 if install a LPT! printer and you restart the sistem this crash if the printer is off

paulduf

300822

cups webpage waits for ever on modify printer make, if authtype is enabled

301800

Requires assert.h include to build on hardy

302015

Cannot open print dialog when IPP printer is not present

303730

cups printing broken when upgrading to Ubuntu 8.10

305329

laptop wifi no recognize ethernet printer

305609

cannot disable low ink warning

paulduf

306819

package cups-client 1.3.9-2ubuntu4 failed to install/upgrade: le sous-processus post-installation script a retourné une erreur de sortie d'état 1

308054

Samba Printer "error printing can't prompt for authorization"

paulduf

309877

cupsd fails to restart on upgrade

309881

Printing multiple pages on HP printer

bigal50

310209

printer canon ip1000 seen but no driver to operate

pedro

310403

cups server error: The cups scheduler is not running

310732

Laserjet printing fails at cupsd/filter/ps2pdf

311589

HP printer support is not as good as it could be

bigal50

312664

zhm6866853

pvillavi

313195

USB printer only prints blank pages (intrepid)

bigal50

313713

HP laserjet fail to print - PS level 1 and 2 issue

314080

dpkg: error processing cups (--configure):

pvillavi

314106

Printer not connected

315918

cannot configure (current status `triggers-awaited')

317256

package cups-common 1.3.9-2ubuntu6.1 failed to install/upgrade: il pacchetto cups-common è già installato e configurato

317474

[Intrepid] Dell V505 AIO-Printer does not print

318742

D-Bus Policy needs checking

pvillavi

319346

package cups 1.3.9-2ubuntu6.1 failed to install/upgrade: il pacchetto cups non è pronto per la configurazione

320162

Adobe Reader can't print to network HP3600dn after recent cups update

320391

impossible to print multple copies under ubuntu 8.10 and the current test release

bigal50

321085

print system: postscript to raster converter crops page head

321597

an update broke my printing configuration

pvillavi

321920

very long lines in /etc/hosts cause cupsd to segfault

carlos3.14

322210

PPD for Dymo LabelWriter 400 not complete

322931

Print dialog hangs when print server is off

323951

Printing problem since yesterday in 8.10

pvillavi

324326

printing labels weirdness

324410

package cups 1.3.9-2ubuntu7 failed to install/upgrade: pacote cups não está pronto para configuração

325181

evince wont print to my lpd:// printer.

pvillavi

325232

Evince print jobs get lost or delayed (~ 5 mins)

pvillavi

325616

Brother HL-730 prints infinite junk

325755

don't print russian character "Й"

325824

Problem to print out to CUPS Xerox Printer

326329

Evince puts my Samsung ML-2010 printer into error mode

pvillavi

326949

Ubuntu 8.10 printing is broken

till-kamppeter

328050

printer problem

pvillavi

330140

Duplex printing to Canon iP4500 over network fails

331265

erroneous print area for HP photo tray

331874

Can not select paper from non default tray

331957

package cups 1.3.9-2ubuntu7 failed to install/upgrade:

331996

Printer not working on Ubuntu 8.10

333375

always cuts off top 1cm when printing

333593

package cups 1.3.9-2ubuntu7 failed to install/upgrade: subprocess post-installation script returned error exit status 1

333729

canon lbp1210 printer

333787

Printer will not print pdf file, but will print other files

333933

[ppa] actual print from page preview doesn't exactly correspond

334382

cannot print emails from evolution

335898

cupsd: Child exited on signal 6!

337091

Something is overwriting /etc/cups/printers.conf to require authentication

337133

Pdf file silently fails to print

brian-murray

337997

Segfault in ppdFindChoice when printing any PDF to cups.

till-kamppeter

338236

printing problem in document viewer

338689

when updating cups an error always comes up

338710

Epson Stylus CX4900 multifunction printer not detected

brian-murray

339040

I cannot find cups service.

jgoguen

339591

"/cups/filter/foomatic-rip Failed" Ubuntu 9.04 Printer

thekorn

339752

(Intrepid) Missing parport printer in CUPS

340808

printing problem - fails to print second time

341208

package libcups2 1.3.9-15 failed to install/upgrade: il pacchetto libcups2 è già installato e configurato

27 Incomplete Bugs

To mark it off the list you should:

  • Change the bug's status to "Confirmed" or "Triaged" if the reporter replied with enough information or

  • Ask a secondary follow up question and subscribe to the bug report

Bug

Subject

Triager

261936

does not print to Lexmark 4039

jgoguen

273021

Intrepid: KM2530DL Printing Errors

273912

CUPS not printing images

288257

[ubuntu intrepid]documents cannot be printed

jgoguen

289385

Page 1 (Choose printer): {'cups_dest': <cups.Dest object at 0x1906270>, 'cups_instance': None, 'cups_queue': 'PSC_750', 'cups_queue_listed': True} Page 2 (Check printer sanity): {'cups_device_uri_scheme': u'hp', 'cups_printer_dict': {'device-uri': u'hp:/usb/PSC_750?serial=MY283D406XWB', 'printer-info': u'Hewlett-Packard PSC 750', 'printer-is-shared': True, 'printer-location': u, 'printer-make-and-model': u'HP PSC 750 Foomatic/hpijs, hpijs 2.8.2', 'printer-state': 3, 'printer-state-message': u, 'printer-state-reasons': [u'none'], 'printer-type': 135196, 'printer-uri-supported': u'ipp://localhost:631/printers/PSC_750'}, 'is_cups_class': False} Page 3 (Printer state reasons): {'printer-state-message': , 'printer-state-reasons': 'none'} Page 4 (Print test page): {'test_page_attempted': True, 'test_page_completions': [(2, u'Job completed.')], 'test_page_job_id': [2], 'test_page_job_status': [(2, 'PSC_750', 'Test Page')], 'test_page_successful': True} Page 5 (Printer state reasons): {'printer-state-message': , 'printer-state-reasons': 'none'}

jgoguen

290578

Print PDF Fails

293832

printer prints page at wrong position, page cut

297787

CUPS not listed in Services - not started- printer unrecognisedin 8.10

paulduf

298543

writer don't print?

paulduf

301321

8.10 has Killed my CD Printing on Canon MP800

paulduf

301588

printer does not work

paulduf

302704

Printing pdf-files failed

paulduf

303868

lost printer control

paulduf

304285

changing paper size has no effect

paulduf

305014

Authentication fails in cups web admin module

paulduf

305030

Failed to print document - can't prompt for authorization

paulduf

306392

Could not print with net printer Canon iR2020i

paulduf

306401

Brother MFC8840D errors on 1st print job

paulduf

307212

pdf document not printable on samsung printer ml-1610

paulduf

309515

Gimp 2.6.1 printing bug in Intrepid

paulduf

309599

After December, 18 update ML-1210 does not print

paulduf

309828

Latest Intrepid 8.10 updates broke printing.

paulduf

314543

Intrepid, CUPS does not print jobs sent to network printer

paulduf

320873

CUPS update breaks Evince printing to SMB printer(s)

paulduf

324829

hp printter desnt work properly in ubuntu

brian-murray

327246

hp 1510 Printer error when multiple printing

paulduf

340298

[Jaunty] Canon Pixus 550i stopped working a few days ago

paulduf

11 Confirmed Bugs

To mark it off the list you should:

  • Verify the bug is still not fixed
  • Request any needed info, Subscribe, Status to incomplete or
  • Set status to triaged UbuntuBugControl

Bug

Subject

Triager

336512

Various printers not detected when plugged in on Jaunty

283811

cups says "can't promp for authorization" when printing to my samba printer

302596

Evince doesn't print all content of pdf-file to PS-printer but to PCL-printer

336902

[jaunty post a-5] Printing is stuck to "processing"

262630

cupsd crashed with SIGSEGV in strlen()

304393

cups: 127.0.0.1:631 - Address already in use.

329904

Constant errors with Brother MFC-8440 and cups

295536

cups-pdf fails bad status reported and no pdf created

50457

Unable to print multiple copies of a document (6.06LTS).

289852

intrepid: printing very slow

270046

apparmor prevent cups-pdf to create ~/PDF folder

1 Bug with Patches

To mark it off the list you should:

  • Verify if the patch really is a patch.
  • If it is not, unmark it as a patch.
  • If it is, get the bug triaged and looked by the maintainer.

Bug

Subject

Triager

283327

Intrepid Beta missing CUPS service in Gnome Services Administration Tool (not a cups task, it's a gnome-system-tools one)

pvillavi

2 Bugs with an Upstream Task Open

To mark it off the list you should:

  • Verify the bug is still not fixed
  • Request any needed info, Subscribe, Status to incomplete or
  • Set the status to Triaged UbuntuBugControl and send the bug to the Upstream Bug Tracker

Bug

Subject

Triager

294929

cups-pdf don't work

317474

[Intrepid] Dell V505 AIO-Printer does not print

Progress

cups-1day-triaging.png

More Bugs

This list is just a nibble of the bigger picture.


CategoryBugSquad

UbuntuBugDay/20090319 (last edited 2009-03-22 02:06:53 by paulduf)