Debugging
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| #title The Ubuntu X Debugger's Handbook ||<tablestyle="float:right; font-size: 0.9em; background:#F1F1ED;margin: 0 0 1em 1em;" style="padding:2.0em;">'''Contents'''[[BR]][[TableOfContents]]|| = X and Ubuntu = The X Windows System is a critical component in the Ubuntu operating system. X is not without its bugs, but fortunately debugging X issues is not rocket science. The vast majority of Ubuntu X issues fall into one of several distinct categories, and based on the way they manifest, there are several different tactics that can be employed in a nearly paint-by-numbers fashion to isolate them. Even non-developers can help! The goal of this handbook is to give folks a toolset for rendering these bugs easily solveable. By making Ubuntu's X strong, we can help drive Open Source to world domination! = Bug Reporting = The lifecycle of a bug report begins, unsurprisingly, with the preliminary report. How a bug is initially reported can have a huge effect on how it's handled and how quickly it gets fixed. == Choosing a Good Title == Your title should communicate two things: The symptom you're seeing, and whatever is unique or unusual about your system. Otherwise, your bug may not get proper attention. ''' Examples: ''' '''BAD''': Crazy screen issues on boot '''BAD''': Multiple problems with CD today '''BAD''': Randomly doesn't work '''GOOD''': [Feisty] Screen briefly corrupts during boot with -nv (NVidia 6100) '''GOOD''': [Hardy Alpha-3] Alt-CD (only) selected wrong driver (Matrox / BenQ FP91+) '''GOOD''': [Gutsy] Periodic crashes w/ high CPU on Dell Latitude D505 (-intel 855GM) '''GOOD''': [Dapper,Edgy] Wrong default refresh rates on 16:10 LCD panels == Do's and Don't's == ||<style="background-color: #FF8080;"> DON'T: || Assume "they must already know about this" || ||<style="background-color: green;"> DO: || Look for existing bug reports that match your problem || ||<style="background-color: #FF8080;"> DON'T: || Assume a "similar" bug is exactly what you're seeing || ||<style="background-color: green;"> DO: || File a new bug, but mention the ID's of all bugs that sound similar. Someone can dupe them together later. || ||<style="background-color: #FF8080;"> DON'T: || Add "me too" responses. Wastes everyone's time. || ||<style="background-color: green;"> DO: || Add missing data (photos, logs) to add to an existing bug's "knowledge base". Or if you just wish to be notified, then Subscribe yourself to the bug. || ||<style="background-color: #FF8080;"> DON'T: || Post bugs with only a brief description of the problem || ||<style="background-color: green;"> DO: || Post relevant logs, config files, and data (see table below) '''ALWAYS ATTACH YOUR /var/log/Xorg.0.log!!''' || ||<style="background-color: lightred;"> DON'T: || Assume "everyone" is seeing this same bug || ||<style="background-color: lightgreen;"> DO: || Consider what is unique about your system || ||<style="background-color: red;"> DON'T: || Assume others will "just know" how the bug occurs || ||<style="background-color: green;"> DO: || Itemize the exact steps that result in the issue. Can you reproduce it at will? || ||<style="background-color: red;"> DON'T: || Fire and forget. Abandoned bugs rarely get fixed. || ||<style="background-color: green;"> DO: || Follow up on your bug from time to time, even if it seems ignored. Report if the issue goes away or remains when new Ubuntu's come out. || == What to Include in Bug Reports == || '''Problem class:''' || '''Things to Include:''' || ||<|5^> General X bug || * Description of problem || || * Paste in output of `lspci -nn | grep "VGA comp" || || * Attach /etc/X11/xorg.conf || || * Attach /var/log/Xorg.0.log || || * Attach output of `lspci -vvnn` || ||<|5^> Wrong resolutions, refresh rates, or monitor specs || * Resolution, rate, or other parameter expected || || * Resolutions, rates, or other parameters actually obtained || || * /etc/X11/xorg.conf || || * /var/log/Xorg.0.log || || * output of `lspci -vvnn` || || * output of `sudo ddcprobe` || || * output of `xrandr` || ||<|5^> Wrong font dpi or size || * Are you running GNOME, KDE, XFCE, or ...? || || * Affected (and unaffected) applications || || * /var/log/Xorg.0.log || || * output of `sudo ddcprobe` || || * Screenshot showing font differences || ||<|5^> X crash, lockup, freeze, exit, or doesn't start/shutdown || * Detailed description of problem || || * List any versions you tried that did not have this issue || || * Detailed list of steps to reproduce || || * How complete is the X failure? || || + Does ctrl+alt+f1 take you to a console? || || + Does ctrl+alt+backspace restart X? || || + Does mouse pointer still move? || || + Does the keyboard LED come on when hitting the CAPSLOCK key? || || * /etc/X11/xorg.conf || || * /var/log/Xorg.0.log || || * /var/log/Xorg.0.log.old || || * ~/.xsession-errors || || * output of `lspci -vvnn` || ||<|5^> Keyboard, touchpad, and mouse issues || * Description of the problem || || * /var/log/Xorg.0.log || || * output of `xprop -root` || || * output of `gconftool-2 -R /desktop/gnome/peripherals` || ||<|5^> Screen display corruption || * Photo of the screen || || * Description of the problem || || * Does it also occur if DRI is disabled? || || * /var/log/Xorg.0.log || ||<|5^> Bad video playback || * /etc/X11/xorg.conf || || * /var/log/Xorg.0.log || || * output of `lspci -vvnn` || = Bug Triage = Ubuntu receives a huge amount of bug reports, many of which are important and valid issues needing attention. Even so, nearly all X bugs are initially reported without information necessary for classification and analysis. This is where the bug triaging role comes in. Bug triaging for Ubuntu's Xorg components does not require any particular expertise with X, just regular Linux know-how should be sufficient. As a bug triager, your role is twofold: First as a coach to help bug reporters in maximizing their chances of getting the bug addressed by providing complete information, and second as a filter to help developers focus their time on important and/or easy-to-fix bugs. After initially reported, a bug is reviewed and several basic things are checked by the bug triager: 1. Is it definitely an X bug? Sometimes things get misfiled, and sometimes reports are just invalid, or are really just support requests and should be directed to Launchpad Answers instead. If unsure, leave it as is. 2. Is it clearly a dupe of an already known bug? Ideally reporters should do a cursory scan of existing bug reports to see if it's obviously already in the system, but not all reporters do. If unsure, don't dupe it - someone can handle this later. 3. Is there at least the basic minimum amount of data present? If not, mark it invalid and see below for a table of what kinds of files and command output is needed. Once you think the basic required info is present, move it to the Confirmed state. 4. Review log files for error messages or other obvious anomalies. Highlight these in the bug report, and search launchpad for other reports of that same error message. Mention these as potential dupes, or dupe them where obvious. 5. Tidy up the bug report. This may involve improving the bug's title or wordsmithing the description to clarify it. Since step 3 requires waiting on replies from bug reporters, you can't go through all five of the above steps in one bug triaging session. Instead, when doing bulk triage work, you can consider dividing the workflow into two types of sessions: == INITIAL TRIAGE: (steps 1->2->3) == * Do a query for NEW bugs. * For each bug, review according to steps 1, 2, and 3 above * Post a request for more information and set to INCOMPLETE == FINAL TRIAGE: (step 3->4->5) == * Do a query for INCOMPLETE-WITH-RESPONSE bugs. * For each bug, read the reporter's reply and information posted * If still insufficient info, ask for more info and leave INCOMPLETE * Otherwise, do steps 4 and 5, and mark CONFIRMED Once this basic triage work is in place, a reviewer (generally a developer or official bug master) reviews CONFIRMED bugs and just doublechecks that all the necessary stuff has been done. They then set the bug to TRIAGED state. = Bug Research = For many bugs, a little googling and searching in upstream bug trackers can reveal important additional info. 1. Review all attached log files for error messages. 2. Look for other similar/duplicate bug reports to gain additional perspectives and look for obvious commonalities, like same error messages, driver, hardware, etc. Places to search: * google.com * bugs.launchpad.net/ubuntu * bugs.debian.org/ * bugs.freedesktop.org/ * ubuntuforums.org If you find the same issue reported in Launchpad, mark the less complete and/or newer bug as a dupe of the other. If you find the same issue reported in debian or xorg, mark it as "Also affects project..." With Google, it often helps to include "ubuntu" in the search string. Also, you can use "site:freedesktop.org" or "site:debian.org" to narrow the search to a specific domain. 3. Try reproducing the issue, especially if you have similar hardware. 4. Look for a newer version of the package, and review its changes to see if there's a fix for this issue. If so, check `apt-get update; apt-cache madison $pkgname` to see if the new version is already packaged. If not, ask a packager to produce a test package of the new release to test for this bug. 5. Upload any patches you run across directly to Launchpad, and be sure to tick the "patch" checkbox, so patches can be queried for later. 6. Have them try an older Ubuntu Live CD, or have them downgrade a specific package. For example, to downgrade the xserver: apt-get install xserver-xorg-core=2:1.3.0.0.dfsg-4ubuntu If an older version fixes the issue, then possibly you can bisect things down to find a specific patch causing the issue. See the Analysis section for how to do this. 7. Unless you've been lucky and found the fix already, finish up the research phase by doing the following: * Summarize your findings. Restate the problem, describe progress made, outline remaining suspicions or questions. * If appropriate, report the bug upstream to Debian and/or Xorg, attaching all relevant files and a link to the Ubuntu bug report. Summarize the research you did, patches that were tested, and any other details that may be relevant. = Analyzing X Problems = For hard bugs the analysis phase is the most important, and most challenging part of bug work. It often requires both strength of insight and skill with code. Depending on how the bug is behaving, there are multiple directions to investigate the issue. Here's some different approaches: == Problem manifested only recently == If the issue has been narrowed to occur only after (or before) a given point in time or software version, then it is possible to narrow in on the specific cause of the issue through a "Bi-Section" strategy. Essentially, if you know it occurred in Version 1, but not Version 8, have a person able to replicate the issue try Version 4. If it's there, then have them try Version 6, otherwise Version 2. If the problem is in the current Ubuntu, but not in the prior Ubuntu, it can be useful to have them test the intermediate Alpha versions of the new release. Once you have bracketed it down to a specific version of something, you can then go through the individual patches included in that version compared with the prior one. Sometimes the patch descriptions can give a strong clue to this. If there are a number of changes, then rather than trying each patch one-by-one you may want to simply disable the latter half of patches, and bisect that way. If you've narrowed it to an upstream version change, then you may wish to use git's bisecting functionality to assist with this. == Problem manifests only with specific configuration options == TODO == Problem manifests only with a particular driver == If the research found that most people with this problem were all using the same driver, then obviously it makes sense to explore it from that aspect. Note that for most graphics hardware, there are at least two different drivers. It can be worthwhile to test the alternate driver to verify it's a driver issue. * NVidia: -nv (open) and -nvidia (proprietary) * ATI: -ati (open) and -fglrx (proprietary) * Intel: -intel (current) and -i810 (legacy). Each driver has its own source code package, which can be retrieved via xserver-xorg-video-<driver>. The open source drivers also have git repositories at http://gitweb.freedesktop.org. Resolving these issues will generally require patching the driver code, although some driver-specific issues end up requiring changes to other pieces of code, like the xserver. Problem manifests only with particular kind of hardware Many issues are highly specific to a particular kind of hardware, such as only Intel 855, or only a particular monitor model. Sometimes these end up being general bugs, but often they require adding hardware-specific quirks to the driver or to xserver. TODO: Process for adding these changes == Problem manifests under seemingly random conditions == Few bugs are truly random; usually this just means more data is needed. Things to consider: * Resource utilization over time * Specific to one piece of hardware? If so, is that HW faulty? * How is the system being used when it fault occurs? If it's idle, could it be a screensaver, power savings, or something? * Fluctuating Network/power conditions? == Problem manifests itself during video playback == TODO == Problem manifests itself when using 3D software (compiz, games, GL...) == TODO == Problem manifests as a performance degradation issue == TODO == Problem results in screen display corruption == Nearly all screen corruption issues will be due to a bug in a driver. Identify the driver and the specific steps to produce the corruption. Then run the xserver through gdb to identify the line or lines immediately prior to the corruption. From here, things to try could include checking for invalid/undefined values, adding usleep() calls to add delay, or even disabling the lines in question. Once a preliminary patch exists, post it to the upstream xorg list for feedback. Often they can suggest a better patch. == Problem results in X crash, lockup, freeze, or exit == In some cases, an error message will be printed before the fault; these can be used to identify where in the codebase the fault occurred, and often give an explanation as to why. Otherwise, use gdb to get a backtrace. Once the issue is found, step through the code leading up to the line where the fault occurred. Look for invalid/undefined values, or questionable logic. Try disabling the line or lines where the fault occurred, adding usleep() before it, or etc. Once a preliminary patch exists, post it to the upstream xorg list for feedback. Often they can suggest a better patch. == Problem involves wrong resolutions, refresh rates, or monitor specs == These issues can be narrowed down by checking a few things: * Does xorg.conf have the correct values? If so, then something is wrong in how xserver is interpreting them. Review Xorg.0.log. * Is the hardware new? If so, is it's pciid registered properly? * xresprobe - Is ddcprobe outputting the right parameters? Is xresprobe selecting the correct one from this set? == Problem involves wrong font dpi or size == TODO == Problem involves buggy EDID from monitor == If the monitor is clearly advertising an incorrect mode (such as not advertising a preferred mode), a quirk can be added to the xserver to prefer a specific mode. TODO: What's the code change to do this? == Problem involves startup/shutdown, hibernate, suspend, or tty switch == TODO == Problem involves missing support for some keyboard keys == TODO == Problem involves missing support for mouse or touchpad functions == TODO == Problem involves GUI application that crashes with an X error message == TODO == Debugging Memory Issues == top xrestop Limiting the ram X uses to 80% to prevent memory leaks via ulimit -m in the X startup script |
#REFRESH 0 https://wiki.ubuntu.com/X/Troubleshooting |
X/Debugging (last edited 2016-01-10 22:13:08 by penalvch)