china
[Copied from Gobby document: other-design-n-china]
Key:
- Issue identified
- # One possible solution
> Work item (repeated with assignee in "Work items" section at the end)
- # One possible solution
What's the environment, and what's important? What are usability issues?
"A habit is something that's resilient"
* Chinese users want software that is "designed for China and Chinese people"
Habits:
- Habituated to Windows, but not loyally attached to it
- - "It’s just a tool"
- Missing a "Refresh" context menu item on the desktop (regular habit between tasks)
- - get nervous without it - think it makes their Internet faster, but they're not sure - Vish says: this habit is also in India # Have a "Refresh" item at first that brings up an explanation that it's not necessary in Ubuntu # Maybe put a "Next Wallpaper" item in the same place # An explanation in the installer or oem-setup # Explain it in the help
> Design possible ways of catering for the "Refresh" behavior: TODO
- - get nervous without it - think it makes their Internet faster, but they're not sure - Vish says: this habit is also in India # Have a "Refresh" item at first that brings up an explanation that it's not necessary in Ubuntu # Maybe put a "Next Wallpaper" item in the same place # An explanation in the installer or oem-setup # Explain it in the help
- title bar buttons at the top right corner
- - "Having them on the left is not good, because I use the mouse with the right hand" - "If I'm going to change those habits, I need something in return" - We see this outside China too, but the Chinese see it as a cultural misunderstanding
- Monetary value of technology
- - software is basically free
- - Windows and applications are usually pirated - Ubuntu being free is not a competitive advantage - cf. the West where being free may cause suspicion
- - software is basically free
Boredom: Chinese have a constant need for change
Change computer background picture very often, daily <-> monthly
- - Want it to reflect their mood, the weather, etc # Low hanging fruit? Can add a config package to tweak background changing frequency or simply advertise it more during installation time?
> Pete Goodall: Be responsible for ensuring greater findable variety of background pictures
- - Want it to reflect their mood, the weather, etc # Low hanging fruit? Can add a config package to tweak background changing frequency or simply advertise it more during installation time?
- Customize QQ.com page
- Change phone background picture often too
Identity
- Importance of being Chinese
- If it doesn't follow the Chinese way, there is nothing to be discussed
- - "Nobody is going to use Ubuntu if you don't localize it"
- Localization is not just about language, but about interests and values
- # Change standard search provider, localize bookmarks (also an issue in other languages)
- - QQ instant messenger - Baidu
> Talk with Colin Watson about localized non-translation stuff
- - QQ instant messenger - Baidu
- # Change standard search provider, localize bookmarks (also an issue in other languages)
- was indicated that a chinese Ubuntu font would be of great benefit
Health issues
- Eyesight
- # Adjusting the light in some way
- Redshift does light temparature adjustments <http://jonls.dk/redshift/>
- - but it currently assume the notification area will be present
> Invite community designs for making Redshift compatible with Ubuntu 11.04
- - but it currently assume the notification area will be present
- # Adjusting the light in some way
- Radiation
- - Take a rest after a period of using the computer # Timer to remind you to take a break etc
- - Typing Break vs. gnome-settings-daemon
- Workrave does that but could be annoying <http://www.workrave.org/>
> Investigate integrating typing break settings with keyboard settings
- - Typing Break vs. gnome-settings-daemon
- - Take a rest after a period of using the computer # Timer to remind you to take a break etc
- Hygiene
- - Wash their hands after a period of using the computer
Simplicity
- They love the beauty and simplicity of Ubuntu 10.10
- # Unity has no desktop
Common uses
- Data transfer and backup, on an external drive or separate computer
- Windows updates from 360.com.cn (because their Windows is pirated)
- - Helps people bypass Windows validation
- Difficult to download Ubuntu and its updates in China
- # A team at Canonical is working on this
> Ensure that it becomes easy to download Ubuntu and updates within China
- # A team at Canonical is working on this
Usability issues
- Critical issues (which challenge adoption)
- - Chinese language input: people can't find out how to turn it on - Localization: menus etc are half in English, half in Chinese
- - Most people know some English, but refuse to deal with English interface - Warning messages in English, people don't know which button to click - Firefox
> Investigate why Ubuntu translations aren't appearing where they should
- Could not find OpenOffice
- - Were looking for "Word" or an icon that looks like writing - Wrote in gedit instead, thought "this is not too cool, not what I expected"
- - Using QQ - Internet banking, many sites use ActiveX for security - Shopping - Playing Windows games, e.g. World of Warcraft
- - Most people know some English, but refuse to deal with English interface - Warning messages in English, people don't know which button to click - Firefox
- - Chinese language input: people can't find out how to turn it on - Localization: menus etc are half in English, half in Chinese
- Medium issues
- - [from UDS session] Ubuntu browser doesn't time out quickly on Great Firewall - Orientation in the desktop
- - There's no equivalent to "My Computer" on Windows - No-one could find how to eject a USB key
- # Indicator for ejecting # Why can't we just put a Nautilus icon on the desktop? # An Eject mini-button on the UBS key's icon itself
- # Why didn't the Compiz slide effect work? # Have a first-time-only hint about what's happened - Once they worked it out, they were really excited about it
- - There's no equivalent to "My Computer" on Windows - No-one could find how to eject a USB key
- - [from UDS session] Ubuntu browser doesn't time out quickly on Great Firewall - Orientation in the desktop
How can Ubuntu be different from Windows while still making Chinese users comfortable?
- Respect habits for common things, e.g. position of Start button, window buttons
- Have something obviously better than Windows
Other problems identified during the session:
- Appearance settings offers many fonts that don't even have Chinese glyphs (with same fallback)
- # Perhaps show fonts that have distinct Chinese glyphs first in the list
- No current fonts are both complete and beautiful
- # Finish the Ubuntu font for Chinese
- This is really hard. Can't do it piecemeal for both design and engineering reasons.
- # Finish the Ubuntu font for Chinese
- Do we need different applications?
- # Different default selection? # develop a native QQ? # Canonical is working with ISVs in China
- Legacy files use old Chinese encodings, e.g. GB 2312
- # Integrate charsetdetect with more programs (e.g. Nautilus, OOo) to auto-detect old encodings
Meta-issues:
- It would help for Chinese themselves to be in charge of the overall project.
- Launchpad (except for Answers) is unlocalizable; a Chinese localization might help.
Taiwan community members don't have same reaction that the mainland China groups did.
We can't do customized images for every language, but we could customize based on language pack.
design/projects/china (last edited 2010-11-24 14:26:28 by eth0)