20100128

There's no incoming Hugday

Warning /!\ This team will be merged shortly with the Ubuntu Quality Team. Please join the new team!

This week's Hug Day will focus on ubuntuone-client!

After you have triaged or fixed a bug put your Launchpad Id in the last column and set the row's background to green by adding lightgreen in the first cell of the column after rowbgcolor=. This will let people know that the bug in that row has been hugged.

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Stock Responses

For Ubuntu One common Ubuntu One bugs and responses, see: UbuntuOne/Bugs

For problem specific Stock Responses see: Bugs/Responses

61 New Bugs

To mark it off the list you should:

  • Verify the bug is still not fixed
  • Request any needed info, Subscribe, Status to incomplete or

  • Set status to Confirmed

Bug

Subject

Triager

512765

I can't install or boot my laptop with an extra mouse

yofel

512751

Open Web Client Failed

yofel

512747

ubuntu-one cannot connect, keeps on disconnecting

yofel

512717

ubuntu one chrashed on sync

yofel

512710

Ubuntu One experiences "fatal error" while switching wireless networks, won't connect anymore.

yofel

512649

U1 broke Firefox add-on SyncPlaces

joshuahoover

508274

App will not connect to server. Error message shown as per report.

yofel

508207

File sync never authorizes

yofel

507738

no puedo cambiar mi usuario de ubuntuone

kamus

505205

Ubuntu One can't synchronize my files

joshuahoover

504978

Ubuntu One client fails to sync files due to xdg-open not allowing subscription completion

joshuahoover

504840

Ubuntu One is not connecting.

yofel

504731

not able to connect to ubuntu one

yofel

504344

restart freezes does not start. shutdown works

joshuahoover

504253

ubuntu one unreasonably withhold

yofel

504188

does not upload

yofel

504123

Ubuntu One has no "activity indicator", and defaults to "your files are up to date"

joshuahoover

504110

Firefox can't establish a connection to the server at localhost:39965

yofel

504079

Ubuntu One doesn`t autoconect

yofel

503922

SONY DVD RW DW-D22A does'nt detected

yofel

503743

Cannot open folder

yofel

503739

ubuntu-one client server problem

yofel

503606

gnome desktop freezes during Ubuntuone updating

yofel

503602

OpenOffice OLE2 .xls spreadsheet file displays conflict in U1 folder

yofel

503300

Ubuntu One crashes while updating files

yofel

503215

ubuntu one not starting up

yofel

503110

Não inicia conexão através do Nautilus

yofel

503102

Client Version Mismatch

yofel

503010

sorry, ubuntu one closed unexpectedly

yofel

502900

UbuntuOne crashes during sync when clic on icon

vish...

502765

Adding to Ubuntu One folder does not upload to server

yofel

501460

Ubuntu one desktop integration does not work

yofel

500505

no connextion to ubuntu cloud

yofel

500504

I cant connect to my Ubuntu One Account with the Software

yofel

500454

Impossible to determine (un)easily connection datas

yofel

500271

package python-ubuntuone-client 1.0.2-0ubuntu2 failed to install/upgrade:

joshuahoover

500017

Can't add computer to account

joshuahoover

499827

Can't connect after upgrading to 1.0.3

joshuahoover

499783

UbuntuOne Applet diseapear sometimes

joshuahoover

499774

no network traffic in attempt to connect

joshuahoover

499699

New Ubuntu One account created but I can't connect to Ubuntu One

joshuahoover

499517

UbuntuOne crashed

joshuahoover

498273

UbuntuOne doesn't update file

joshuahoover

498052

after re-add client to ubuntu one, can not connect anymore to ubuntu one cloud

yofel

496900

bindwood not syncing firefox bookmarks

joshuahoover

496067

Ubuntu One client disconnects a few seconds after connecting, and re-requests authorisation

492871

yhteensopivusongelma palvelimen kanssa

joshuahoover

492199

Ubuntu One crashes nautilus window when sharing folder

joshuahoover

490975

ubuntuone-clinet crash when start

joshuahoover

490690

Something wrong whith IE8 . Cant see <div class="yui-dt-liner"> in the browser.

joshuahoover

490425

simplemente le di en conectar y se cerro

joshuahoover

489986

applet crashed after resuming from standby

joshuahoover

489953

UbuntuOne-client does not connect when you click the connect button.

joshuahoover

488929

ubuntu one not starting

joshuahoover

488393

Must always login and add computer on start-up

joshuahoover

488256

Confusing status of "Files up to date" and "Updating files" in client

joshuahoover

481415

no connection

joshuahoover

473760

ubuntu one crash on resume from AFK - display turned on

joshuahoover

473339

Not logging errors and exceptions properly

joshuahoover

471229

if files or directories delete locally, this is only shown in the Browser, changes are not performed on other maschines

kamus

470478

Ubuntu one is not syncing any more and won't reconnect when disconnected

joshuahoover

148 Incomplete Bugs

To mark it off the list you should:

  • Change the bug's status to "Confirmed" or "Triaged" if the reporter replied with enough information or

  • Ask a secondary follow up question and subscribe to the bug report

Bug

Subject

Triager

512263

Do not connect

512217

Applet crashed after trying to connect

joshuahoover

511811

Ubuntu One will not log on to sync files

joshuahoover

511754

ubuntuone-syncdaemon consumes 40% cpu after resuming machine from suspend

joshuahoover

511499

everytime running ubuntu one, error messages show.

joshuahoover

510210

Client shows connected Folder shows disconnected, files not syncing

joshuahoover

508607

ubuntu one stopped synchro - u1 conflict

joshuahoover

508576

Files are not loaded.

joshuahoover

508530

Ubuntu One Desktop Client Takes Forever To Connect

joshuahoover

508486

Does not connect, I tried many times to uninstall, reinstall, no luck. Dropbox worked like a charm without any problem.

joshuahoover

508482

Ubuntu One doesn't sync after power suspend

joshuahoover

507878

Ubuntu one applet vanishes

joshuahoover

507721

Coud thinks I'm connected but folder isn't and wont connect unless I restart

joshuahoover

507432

I can not delete files on the web. On the other hand I add files to Ubuntu One folder and it does not sync with the web

joshuahoover

506559

Syncdaemon KeyError: Client opens apport whenever I click on the applet

joshuahoover

506485

After a reinstall of Ubuntu One, I copy a small file to the Ubuntu One folder. Synch starts and fails, the test file is renamed with .u1conflict. Nothing changes on line. If I upload on the web nothing happens on my ubuntu one folder.

joshuahoover

505184

ubuntuone won't connect so doesn't update files

joshuahoover

502703

ubuntuone same conflict files reappear

joshuahoover

502697

ubuntuone folder u1conflict files refuse to change name

joshuahoover

502573

ubuntu one is not updating the files at the server side

joshuahoover

502082

need to start second instance of FireFox to work properly

joshuahoover

502034

Preferências do Ubuntu One

joshuahoover

501398

Problema ao se conectar ao ubuntu one

joshuahoover

500867

wont hold startup settings

joshuahoover

500835

Ubuntu One crashes on startup

joshuahoover

500772

Ubunte ONe dosnt work

joshuahoover

500764

on login ubuntuone-client opens firefox with ubuntuone inlog page and crashes

joshuahoover

500755

Ubuntu-one will not connect

joshuahoover

500692

Ubuntu One can not connect works with firefox 3.5.6

joshuahoover

500651

One client not update my files

joshuahoover

500223

апплет не подключается

vish...

498922

Ubuntu One Client Stopped Synching at about 40%

vish...

497747

ubuntu one doesn't sync automatically

vish...

497631

Immediately crashed on open.

vish...

497389

Bigwell

vish...

497238

ubuntu one not updating

joshuahoover

496656

UbuntuOne Crashes when WiFi signal is week

vish...

495882

ubuntuone client does not connect automatically after login even wifi connection is available

vish...

495703

tray icon disappeared and this bug report turned up

vish...

495499

Keine automatische Verbindung mit Ubuntu One, trotz aktiviertem Starteintrag. Es ist eine Firewall aktiviert.

vish...

495402

您的QQ版本不支持本超级群,可能无法获取完整群成员名单。请到http://im.qq.com下载最新QQ2008进行体验。

vish...

495259

can't connect to Ubuntu One

vish...

495211

nautilus crash

joshuahoover

494753

unable to start Ubuntu One

vish...

494191

files in ubuntu one folder on computer do not correspond to files on the web interface

vish...

493934

The mobile broadband is not working (in the 9.04 version worked perfectly). I tried to use wizard to create a new conection, but it didn't work.

vish...

491156

not sure

vish...

490403

Ubuntu One

vish...

490090

Ubuntu One will not upload manually or connect and synch

vish...

490036

no synchronisation

vish...

489901

I do not know what exactly happened, but Ubuntu One connection has been interrupted.

vish...

489813

The Syncy of Files is not accurate and takes multiple log-ins to get it right

joshuahoover

489593

Client ubuntu one does not show shared files. Connect only the first time.

joshuahoover

489075

disconnected when adding my computer to my account

joshuahoover

488029

Ubuntu one error on sign in ( can't connect on localhost:56444 )

joshuahoover

487302

Isn't updating my local files if i upload in web browser

joshuahoover

487274

ubuntuone-clinet when connecting

joshuahoover

487123

ubuntu one does not connect

joshuahoover

486936

ubuntu one doesn't sync

joshuahoover

486504

ubuntu one wont let me register my laptop for the service with my account.

joshuahoover

486271

U1 on Karmic does not sync all files, but stills says "Your files are up to date"

joshuahoover

485897

Ubuntu one will not stay logged in

joshuahoover

485353

travou geral

vish...

485307

Ubuntuone not connecting : browser firefox

joshuahoover

484708

Ubuntuone won't sync

joshuahoover

484636

no connection to ubunto one

joshuahoover

484580

dont know when I came back to computer the notice was up

vish...

483939

Authorisation error -[Erno socket error] [Erno -2] Name or service not known

joshuahoover

483850

Ubuntu One Broken

joshuahoover

482829

error al sincronizar, se salio la aplicacion

vish...

482703

my local folder and the web folder are not synched

joshuahoover

482569

Data Not Uploading

joshuahoover

482320

Ubuntu One client: [Errno socket error] [Errno 0] _ssl.c:32...error:00000000:lib(0):func(0):reason(0)

joshuahoover

482156

ubuntuone-client-applet crashed with AttributeError in from_token_and_callback()

joshuahoover

481016

Estaba jugueteando con la red inalámbrica (modo monitor) y falló ubuntu one al intentar conectarse

vish...

481010

while sending files to ubuntu one the system gets frozen and only a power off it helps

joshuahoover

480978

multiple computers with same name crashes ubuntu one

joshuahoover

480918

ubuntu one

joshuahoover

480643

Files not syncing

joshuahoover

480613

crashed while connecting

joshuahoover

480565

caracteristiques incompatibles

pvillavi

480231

Ubuntu One ate my changes to a document!

joshuahoover

480052

ubuntu one is useless memory hog, does not work, will not sync

joshuahoover

479884

didn't crash but, couldn't log in; it prompted me for issueing this error report. It occured after I've updated the packages.

joshuahoover

479500

Ubuntu One Doesn't login behind a firewall

joshuahoover

478713

Ubuntu One does sign in problems

joshuahoover

478684

no puedo subir alchivos..

vish...

478560

path must not be trusted anymore

joshuahoover

478153

always updating files in the UbuntuOne, and never over.... it takes too long time..

joshuahoover

476830

impossible to eliminate a deposited file to the root

joshuahoover

475980

my files are not up to date

joshuahoover

475929

Tomelloso París Londres Béjar Mota

vish...

475899

i can't connect

vish...

475273

ubuntuone-client crashes, fails to connet, on upgrade

joshuahoover

475041

folder with .u1conflict but no files inside - files still on website

joshuahoover

475006

can't connect

joshuahoover

474865

harware

vish...

474580

100% CPU load when using Ubuntu One folder to backup with "Simple Backup"

vish...

472894

File lost from Ubuntu One

vish...

472582

loss data ubuntu one

vish...

470163

Idon't no?

vish...

469184

ubuntuone-client-applet crashed with AttributeError in from_token_and_callback()

vish...

469010

Ubuntu One on Kubuntu will not update.

vish...

468658

various sync and upload problems

vish...

468516

When trying to disconnect ubuntu one, nothing happens

joshuahoover

467860

noting validation email for send comunication ubuntu one

vish...

467771

nothx

vish...

467681

the right notification window (you are know connected....) is displayed as vertical and horizontal line, the messagecannot be read, otherwise the disply works correctly.

vish...

467398

Unable to modify shared files

vish...

467340

Synchronisation problem

vish...

467338

No access to my Ubuntu One files from the webpage... loads forever with nothing happening

joshuahoover

467250

Unable to download files from web

vish...

466754

aaa

vish...

466650

uncomplete Folder in UbuntuOne

vish...

465907

I keep getting a compatability error on the ubuntuone client.

vish...

465776

errors on start, then hangs

vish...

465302

ubuntuone-client-applet crashed with AttributeError in from_token_and_callback()

joshuahoover

465132

alexander galvis

vish...

464868

Ubuntu One applet crashes after authentication failed and 1GB of files to sync

vish...

464716

Ubuntu One doesn't seem to work at all

vish...

464630

package python-ubuntuone-client 1.0.2-0ubuntu1 failed to install/upgrade: subprocess dpkg-deb --control returned error exit status 2

joshuahoover

464471

[errno socket error] [errno 8] _ssl.c:480: EOF occurred in violation of protocol

vish...

464437

ubuntuone-syncdaemon crashed with DBusException in new()

vish...

464066

ubuntu one icon with an red X

vish...

460971

no idea what happened U1 wanted to send...

vish...

460641

unkown

vish...

459255

File truncated in Ubuntu One

vish...

456797

cantubuntuone

vish...

456587

UbuntuOne crashes after some attempts to authenticate

kamus

456582

Crashed on gnome session start.

vish...

456096

Ubuntu One applet crashes when I wanted to connect.

kamus

452923

Notification saying 'updating' when I hadn't done anything and nothing had changed

vish...

451381

client connects but does not sync with website

kamus

450909

El gestor de actualizaciones se detuvo repentinamente en medio del proceso.

vish...

450082

UbuntuOne does not automatically connect on startup

kamus

448606

ubuntu one crashes on invocation

vish...

448093

ubuntuone is not updating all files

joshuahoover

444764

Ubuntuone-client applet does not start

vish...

439955

ubuntu one client applet crashes every 5minutes

vish...

439841

it doesnt work

vish...

428808

ubuntuone-sync daemon crasches after reinstall no apport msg possible

vish...

423839

ubuntuone-client-applet does not connect

vish...

419475

ubuntuone-syncdaemon crashed with OSError in _upgrade_metadata_3()

vish...

416867

couldn't log in

vish...

406267

nautilus crashed with SIGSEGV in g_object_unref()

vish...

406158

nautilus crashed with SIGSEGV on mouseover of network monitor

vish...

405481

nautilus crashed with SIGSEGV in g_signal_handlers_destroy()

vish...

399937

ubuntuone-syncdaemon crashed with ImportError in <module>()

joshuahoover

34 Confirmed Bugs

To mark it off the list you should:

  • Verify the bug is still not fixed
  • Request any needed info, Subscribe, Status to incomplete or
  • Set status to triaged UbuntuBugControl

Bug

Subject

Triager

512116

ubuntu one does not start

joshuahoover

509742

Bandwidth usage settings should not allow a value of 0

joshuahoover

509740

Maximum upload speed does not save consistently in client GUI

joshuahoover

508596

Icon is present and says "not connected" when preferences are set to "never"

502275

can't see files in webui

502254

In "https://one.ubuntu.com/files/#path=/My%20Files" if nested folders are created, the first one appears as empty (si se crean carpetas anidadas la primera aparece como vacía)

501534

cant connect to ubuntu one

501519

ubuntuone-client-gnome prevents nautilus from refreshing after "extract here" or other modifications to the directory in view

489985

Ubuntu One Crashed when clicking the Tray Icon

489492

Can't synchronize two computers at home

488425

oauthdesktop/logger.py should have configurable log level

486403

U1 applet provides absurd reports on number of files to sync

480481

Ubuntu One Eror

480069

ubuntuone client not updating to server

479978

"Files are up to date" can be misleading.

479687

Need better error handling for timestamp failures

478359

ubuntuone always uploading data

477821

no encuentro el botón para conectar mi pc a ubuntu one

477436

Deleting syncdaemon.conf from the ubuntuone directory makes the client crash

476057

login: Your info will be sent to the blog.

475447

Ubuntu-One client/syncd cause 10 wake ups / second each

475440

After a fresh reinstall of Ubuntu One, I copy a small file to the Ubuntu One folder. Synch starts and fails, the test file is renamed with .u1conflict. Nothing changes on line.

474583

connect button does not always connect a reboot will fix it but should not be needed

469555

[feature] Add grafical indicator to client/nautilus.

vish...

464841

Ubuntu one doesn't start.

462392

File list gets stuck on Opera (Loading...)

461943

"Firefox doesn't know how to open this address"

460851

[Errno socket error] [Errno 1] _ssl.c:480: error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed

457901

Ubuntu one crashes on loging in

kamus

456629

Ubuntu One doesn't synchronize all files

453940

Ubuntu One does not detect new files in folder

445504

No send-to-dialog for "Ubuntu one" upload

437165

UbuntuOne stuck in an endless authentication loop (always changes to «Authentication failed»)

434373

#405688 ubuntuone-syncdaemon crashed with OSError in _upgrade_metadata_3()

kamus

Progress

http://people.canonical.com/~brian/complete-graphs/ubuntuone-client/plots/ubuntuone-client-1day-triaging.png

More Bugs

This list is just a nibble of the bigger picture.


CategoryBugSquad

UbuntuBugDay/20100128 (last edited 2010-01-29 00:32:09 by joshuahoover)