20070429


Meeting of April 29, 2007

Meeting Summary

  • Possible options for marking unanswered posts
  • Possibility of having the Thread Subscription box above the submit button, since many users will not see it when they post. Subscriptions make sure that the user knows their question is answered, and in turn reduces duplicate posts.
  • Launchpad option for adding posts as bugs/answers.
  • There was an idea to determine "unlucky" users that have many unanswered posts.
  • Search links were discussed, as well as a method to determine if a bumped post was answered by the UA team.
  • A meeting time was decided of 00:01 UTC on Sundays, once a month. The one-minute offset is to avoid confusion with midnight.

Time

90 minutes

Log

   1 Apr 28 19:58:57 <jacobmp92> Welcome to the first meeting of the UF Unanswered Posts Team!
   2 Apr 28 19:59:20 <jacobmp92> let me pull up the agenda
   3 Apr 28 19:59:37 <jacobmp92> allrighty
   4 Apr 28 20:00:15 <jacobmp92> first off: congrats everyone on making it on the team, and for those not on the team yet, i'm looking forward to having you. :)
   5 Apr 28 20:01:20 <jacobmp92> next: For organizational purposes, we have a LP team, of which I'd like everybody to join if not on already.
   6 Apr 28 20:01:21 <jacobmp92> https://launchpad.net/~ubuntuforums-unanswered
   7 Apr 28 20:02:32 <jacobmp92> or better yet, https://launchpad.net/~ubuntuforums-unanswered/+join
   8 Apr 28 20:03:14 <RichardKut_> Done
   9 Apr 28 20:03:31 <jacobmp92> and approved :)
  10 Apr 28 20:03:55 <RichardKut_> Thanks!!
  11 Apr 28 20:04:16 <madmetal1> i am not a team member..
  12 Apr 28 20:04:20 <madmetal1> can i join?
  13 Apr 28 20:04:21 <madmetal1> :)
  14 Apr 28 20:04:46 <jacobmp92> madmetal1: do a join request on the forums first, that way i can keep track of everybody. what's your forums account?
  15 Apr 28 20:05:07 <madmetal1> i have made a join request..
  16 Apr 28 20:05:15 <madmetal1> my forum account is madmetal
  17 Apr 28 20:05:20 <jacobmp92> oh wait, i see it, never mind :)
  18 Apr 28 20:05:45 <madmetal1> ;)
  19 Apr 28 20:06:01 <jacobmp92> ok madmetal1, you have been added to the group, now you can register on LP :)
  20 Apr 28 20:06:11 <madmetal1> oke :D
  21 Apr 28 20:07:06 <jacobmp92> added
  22 Apr 28 20:07:22 <madmetal1> i joined team on launchpad also
  23 Apr 28 20:07:34 <jacobmp92> yep, and approved :)
  24 Apr 28 20:07:56 <jacobmp92> Before I go any further, does anybody have any questions/suggestions for the team?
  25 Apr 28 20:08:18 <RichardKut_> Yes, I have a suggestion.
  26 Apr 28 20:08:29 <jacobmp92> ok, go ahead
  27 Apr 28 20:08:56 <RichardKut_> I would like to propose a change be made to the Ubuntu forums just for team members.
  28 Apr 28 20:09:34 <RichardKut_> I believe that we need a way to flag a post for promotion to other members attention.
  29 Apr 28 20:09:47 <RichardKut_> How do you guys feel about that?
  30 Apr 28 20:10:05 <jacobmp92> yes, i do think that would be handy
  31 Apr 28 20:10:28 <kidders> me too
  32 Apr 28 20:10:56 <jacobmp92> but the implementation is what might get difficult. ubuntu-geek would have to find a vBulletin plugin/script (or write one) for it
  33 Apr 28 20:11:19 <RichardKut_> Can we propose something like that to whoever manages the forum web site?
  34 Apr 28 20:11:19 <adamtropics> tags
  35 Apr 28 20:11:26 <jacobmp92> granted, we could just tag the posts as "ufua", but then anybody could tag it to get attention
  36 Apr 28 20:11:44 <RichardKut_> That is what I want to avoid.
  37 Apr 28 20:11:50 <jacobmp92> RichardKut_: i'll forward the request to ubuntu-geek. :-)
  38 Apr 28 20:11:59 <RichardKut_> Thanks!!
  39 Apr 28 20:13:06 <jacobmp92> another system that is possible;
  40 Apr 28 20:13:26 <jacobmp92> and would put less stress on the server (and ubuntu-geek ;))
  41 Apr 28 20:13:45 <madmetal1> well most unanswered post remain unansered for some reason so maybe a read-first post that will be clear and on top..
  42 Apr 28 20:14:10 <RichardKut_> How about a digest of the posts which could be e-mailed to team members?
  43 Apr 28 20:14:16 <jacobmp92> madmetal1: most users don't read the stickies :-/
  44 Apr 28 20:14:21 <jacobmp92> RichardKut_: good idea
  45 Apr 28 20:14:34 <adamtropics> like that one, yes
  46 Apr 28 20:14:35 <madmetal1> i know but if its in the main it would be better..
  47 Apr 28 20:14:38 <jacobmp92> and that might be able to be implemented with this:
  48 Apr 28 20:14:52 <jacobmp92> we could have an offsite location to have a database of marked posts,
  49 Apr 28 20:15:20 <jacobmp92> and i can whip up a firefox/greasemonkey extension to add a "Mark Post" button to the page/toolbar
  50 Apr 28 20:15:38 <RichardKut_> I do not believe that we should invest any significant amount of development effort into this.
  51 Apr 28 20:15:42 <jacobmp92> which would verify UA membership status, and then add it to a list
  52 Apr 28 20:15:56 <RichardKut_> We should keep it simple.
  53 Apr 28 20:15:57 <jacobmp92> RichardKut_: there are some systems that are premade for these situations
  54 Apr 28 20:16:17 <jacobmp92> plus i am a coding type :-P
  55 Apr 28 20:16:22 <spd106> What about adding a bug to the launchpad team?
  56 Apr 28 20:16:23 <adamtropics> launchpad for one!
  57 Apr 28 20:16:33 <jacobmp92> true, LP would work nicely
  58 Apr 28 20:16:40 <RichardKut_> OK, but I feel that all we need is a way to raise the visibility of a post selectively, and
  59 Apr 28 20:16:49 <jacobmp92> we could file a product under the team, and report bugs to it
  60 Apr 28 20:16:58 <RichardKut_> that should only be possible for our members.
  61 Apr 28 20:17:01 <jacobmp92> right
  62 Apr 28 20:17:13 <adamtropics> why?
  63 Apr 28 20:17:24 <RichardKut_> Elaborate...
  64 Apr 28 20:17:32 <adamtropics> why only members
  65 Apr 28 20:17:52 <RichardKut_> Because otherwise it would be self-serving to the poster.
  66 Apr 28 20:18:03 <jacobmp92> adamtropics: if we let anybody raise the priority of a post, or add a bug in a launchpad case, then everybody would be doing it.
  67 Apr 28 20:18:11 <jacobmp92> what RichardKut_ said. :)
  68 Apr 28 20:18:35 <madmetal1> yeap also agree to member only..
  69 Apr 28 20:18:46 * palmerthegeek (n=palmer@c-69-255-144-98.hsd1.va.comcast.net) has joined #ubuntuforums-unanswered
  70 Apr 28 20:18:50 <adamtropics> mmmm, disagree really, you have to trust users a little! but anyway...outvoted!
  71 Apr 28 20:18:56 <RichardKut_> How about we make this an action item for someone to follow thru on?
  72 Apr 28 20:19:39 <jacobmp92> as in the topics? or this issue as a whole?
  73 Apr 28 20:19:59 <RichardKut_> Let's find out what the possibilities are,
  74 Apr 28 20:20:08 <RichardKut_> otherwise the point is academic.
  75 Apr 28 20:20:13 <madmetal1> ok..
  76 Apr 28 20:20:51 <madmetal1> one request.. :) simple talking i am not speaking english natively :P
  77 Apr 28 20:20:59 * palmerthegeek (n=palmer@c-69-255-144-98.hsd1.va.comcast.net) has left #ubuntuforums-unanswered ("Ex-Chat")
  78 Apr 28 20:21:11 <jacobmp92> madmetal1: i never would have known :)
  79 Apr 28 20:21:34 <RichardKut_> No problem there...
  80 Apr 28 20:21:54 <madmetal1> its ok dont interrupt talk :) i am greek :P so move on with discussion
  81 Apr 28 20:22:05 * madmetal1 is now known as spyros
  82 Apr 28 20:22:35 <RichardKut_> Can we ask ubuntu-geek to research the possibilities? How do you feel?
  83 Apr 28 20:23:06 <adamtropics> quick question....is there a point in time at which we consider an unanswered post, a no longer interested item?
  84 Apr 28 20:23:16 <adamtropics> this is why btw, I think users should be able to post/flag on whatever new system is decided upon.
  85 Apr 28 20:23:25 <RichardKut_> Good question!
  86 Apr 28 20:23:35 <adamtropics> thank you!
  87 Apr 28 20:23:39 <jacobmp92> RichardKut_: i like the idea, and i will be asking him tomorrow/tonight, but I don't know what his response will be :)
  88 Apr 28 20:24:22 <jacobmp92> i don't know of a specific time to make a post uninterested, any thoughts?
  89 Apr 28 20:24:37 <ajmorris_> i think users should be able to flag their posts after a certain time of been unanswered has past otherwise we may never see them and they will stay unanswered
  90 Apr 28 20:24:45 <spyros> well time doesnt matter to me i think theme is more important..
  91 Apr 28 20:25:17 <RichardKut_> I believe that users orphan posts, they don't usually maintain them.
  92 Apr 28 20:25:34 <jacobmp92> ajmorris_: good point. if it goes unanswered too long, if they still cared, they could mark it. if they didn't care anymore (or found an answer) then they wouldnt bother to report it, so in that case it would work.
  93 Apr 28 20:25:45 <adamtropics> I can only speak for me, but I mean, after like a week, the point is either lost, or solved by other means, so perhaps attack it
  94 Apr 28 20:25:56 <jacobmp92> yeah
  95 Apr 28 20:26:00 <adamtropics> from both sides, and encourage people to return
  96 Apr 28 20:26:01 <kidders> ajmorris... users could just bump their posts, i suppose?
  97 Apr 28 20:26:10 <adamtropics> and say if help is required?
  98 Apr 28 20:26:23 <ajmorris_> and maybe mark the amount of urgency?
  99 Apr 28 20:26:27 <RichardKut_> Note: I have answered posts that were two weeks old, and the poster was grateful.
 100 Apr 28 20:26:40 <jacobmp92> yeah
 101 Apr 28 20:26:56 <jacobmp92> thing is, we need an easy, somewhat fast triage system to mark the posts
 102 Apr 28 20:27:05 <RichardKut_> We should ask the users permission to close the post,
 103 Apr 28 20:27:11 <spd106> Perhaps check subsequent posts by the same author?
 104 Apr 28 20:27:12 <mojoman> surprisingly few people bump their threads though so...
 105 Apr 28 20:27:14 <adamtropics> same here too, but pretty rare....although i guess it could still help someone else later.
 106 Apr 28 20:27:15 <spyros> the post that i wont ever think of no interest are those with hardware problems.. eg laptops and wireless
 107 Apr 28 20:27:18 <jacobmp92> Absolute Beginner Talk and certain support forums have an option to mark a topic as resolved
 108 Apr 28 20:27:19 <ajmorris_> it depends what the topic is, if they don't need it right away they would still be grateful after 2 weeks
 109 Apr 28 20:27:23 <mojoman> ...maybe letting users tag them isn't a bad idea?
 110 Apr 28 20:27:24 <RichardKut_> we did not open it, so we have no right to close it.
 111 Apr 28 20:28:10 <adamtropics> absolutely, but resources should be directed where they are most likely needed, which would surely be the more recent unanswered posts?
 112 Apr 28 20:28:16 <jacobmp92> mojoman: then people could still tag posts the moment they are made
 113 Apr 28 20:28:47 <ajmorris_> jacobmp92, set a time limit for when they can tag them
 114 Apr 28 20:29:00 <ajmorris_> like maybe 2 days?
 115 Apr 28 20:29:11 <jacobmp92> ajmorris_: again, something i would have to ask ubuntu-geek about, as he would have to code it.
 116 Apr 28 20:29:17 <RichardKut_> People who post do automatically subscribe to their post, right?
 117 Apr 28 20:29:28 <adamtropics> i hope so!
 118 Apr 28 20:29:44 <jacobmp92> many users don't know the option is there however.
 119 Apr 28 20:29:52 <RichardKut_> Maybe that should be automatic?
 120 Apr 28 20:29:55 <adamtropics> isn't it default
 121 Apr 28 20:30:01 <spyros> no its not..
 122 Apr 28 20:30:17 <ajmorris_> adamtropics, u can set it default in usercp i think
 123 Apr 28 20:30:17 <spyros> i also agree it must be set as default..
 124 Apr 28 20:30:17 <RichardKut_> Another proposed change?
 125 Apr 28 20:30:24 <jacobmp92> nope, but you can change that in profile options
 126 Apr 28 20:30:42 <RichardKut_> It should be default, I feel.
 127 Apr 28 20:30:43 <jacobmp92> RichardKut_: not many people want subscribe by default on a new account, me being one of them
 128 Apr 28 20:30:58 <jacobmp92> i only subscribe to certain threads if i am waiting for feedback
 129 Apr 28 20:31:03 <spyros> i suggest about subscribe to post should be default for the first 1-3 replies..
 130 Apr 28 20:31:20 <adamtropics> nice idea
 131 Apr 28 20:31:25 <spyros> so if there is a reply the user will be noticed
 132 Apr 28 20:31:31 <jacobmp92> but, say somebody goes to the cafe after making an account, then their posts are automatically subscribed
 133 Apr 28 20:31:35 <spyros> and if there are a lot the user wont have a mess of mails..
 134 Apr 28 20:31:39 <RichardKut_> Agreed. But provide the user an option after that to continue or not.
 135 Apr 28 20:31:52 <spyros> yeap
 136 Apr 28 20:32:19 <jacobmp92> maybe we could just have the Subscribe to this thread option more visible? ie. right above the Submit button?
 137 Apr 28 20:32:19 <RichardKut_> I am thinking to keep it simple and user-friendly, if possible.
 138 Apr 28 20:32:28 <RichardKut_> Yes!!
 139 Apr 28 20:32:36 <spyros> also agree..
 140 Apr 28 20:32:41 <ajmorris_> me 3
 141 Apr 28 20:32:56 <adamtropics> sorry, the reply notification stops if you don't visit the thread having been notified anyway so mail shouldn't stack up, plus there is an unsubscribe link in each notification mail.
 142 Apr 28 20:33:11 <jacobmp92> all right then. that is one that should be easy enough to implement, so I'll contact u-g with that one also :)
 143 Apr 28 20:33:24 <RichardKut_> Thanks.
 144 Apr 28 20:34:11 <RichardKut_> Question about the Launch Pad... OK?
 145 Apr 28 20:34:21 <jacobmp92> yep
 146 Apr 28 20:34:47 <RichardKut_> There is an Answers tab. Do we post common answers to posts there?
 147 Apr 28 20:35:35 <adamtropics> jacobmp92: since you're contacting him anyhow, how about a notification email if a thread has gone unanswered after a couple days, requiring a response to say if help is still needed?
 148 Apr 28 20:35:45 <jacobmp92> the Answers tab is a form in itself really. It could be used, however you cannot mark priorities and such
 149 Apr 28 20:35:54 <RichardKut_> Good idea!!
 150 Apr 28 20:36:03 <RichardKut_> Thanks Jacob.
 151 Apr 28 20:36:08 <jacobmp92> adamtropics: ok, i'll add that
 152 Apr 28 20:36:42 <spyros> agree with adamtropics about it..
 153 Apr 28 20:36:44 <jacobmp92> Bugs is basically like answers, but you can mark priorities and assign them to tasks
 154 Apr 28 20:37:01 <RichardKut_> Please define tasks...
 155 Apr 28 20:37:26 <jacobmp92> RichardKut_: tasks as in LP projects, milestones, etc
 156 Apr 28 20:37:36 <jacobmp92> not too useful in this case, but you never know :-P
 157 Apr 28 20:37:51 <RichardKut_> OK, can we link bugs to those tasks.
 158 Apr 28 20:38:33 <jacobmp92> okay, to recap
 159 Apr 28 20:38:52 <jacobmp92> 1. Subscribe option above post button.
 160 Apr 28 20:39:09 <jacobmp92> 2.
 161 Apr 28 20:39:13 <jacobmp92> oops
 162 Apr 28 20:39:22 <adamtropics> RichardKut_ : Actually you reminded me that we can link forum posts to launchpad bugs now, that may help.
 163 Apr 28 20:39:35 <jacobmp92> 2. Flagging old posts if left unanswered, requiring user input
 164 Apr 28 20:40:02 <jacobmp92> 3. Launchpad Answers (or bugs) system for marking posts
 165 Apr 28 20:40:22 <RichardKut_> If all that can be done, then that is great progress in my mind!!
 166 Apr 28 20:40:37 <jacobmp92> :)
 167 Apr 28 20:40:43 <kidders> I also have a question, if that's okay. (I'll get in the queue hehe!)
 168 Apr 28 20:40:47 <jacobmp92> sure
 169 Apr 28 20:41:15 <kidders> (after you're done summarising) :-)
 170 Apr 28 20:41:26 <jacobmp92> nah i'm done :)
 171 Apr 28 20:41:28 <kidders> hehe
 172 Apr 28 20:41:51 <kidders> well, it's just that i sometimes answer threads by users who...
 173 Apr 28 20:42:03 <kidders> have posted multiple unanswered threads
 174 Apr 28 20:42:35 <adamtropics> you mean duplicate, or other questions?
 175 Apr 28 20:42:40 <kidders> consistently being ignored can give people a very negative impression of the forum/linux in general, etc...
 176 Apr 28 20:42:48 <kidders> sorry adam...
 177 Apr 28 20:42:57 <kidders> i meant both, really
 178 Apr 28 20:43:13 <adamtropics> ok, get it now...direct them to Aysiu (I think) sticky?
 179 Apr 28 20:43:25 <kidders> ahh
 180 Apr 28 20:43:32 <spyros> yeap also agree about negative impression thats why i am inderested into replying una posts..
 181 Apr 28 20:43:46 <adamtropics> all about why posts go unanswered....will find link
 182 Apr 28 20:43:48 <RichardKut_> I have sometimes had to stop offering support because of limits in my knowledge...
 183 Apr 28 20:44:02 <jacobmp92> well, if they ask a different question, then that is what our team is to solve. if it is a duplicate, then either do what adamtropics said or just post a link to the answered thread
 184 Apr 28 20:44:03 <kidders> it seems to me that one of the main purposes of our team is to make people feel less "ignored"...
 185 Apr 28 20:44:16 <jacobmp92> kidders: you got it
 186 Apr 28 20:44:19 <RichardKut_> but the poster usually appreciates the honesty and reposts differently to pursue a solution.
 187 Apr 28 20:44:35 <kidders> ... is it stupid to request a way of detecting multiple unanswered posts by the same user?
 188 Apr 28 20:44:43 <RichardKut_> No
 189 Apr 28 20:44:48 <kidders> (yeah richardkut... i agree)
 190 Apr 28 20:45:03 <kidders> (about users appreciating honesty)
 191 Apr 28 20:45:14 <adamtropics> you kind of can...if you click on the users name and then 'find all posts by ""'
 192 Apr 28 20:45:15 <jacobmp92> not a bad idea at all, and I believe an upgrade was just put in to check for those
 193 Apr 28 20:45:29 <RichardKut_> Cool!!
 194 Apr 28 20:45:29 <kidders> kewl :-)
 195 Apr 28 20:45:35 <adamtropics> given that it's normally newer users with only a few posts to sift through
 196 Apr 28 20:45:45 <jacobmp92> actually, it might have just been in the posting form, when you pick a title you get a "Check if already Posted" button
 197 Apr 28 20:46:15 <kidders> it would be great to be able to call up a list of users who haven't had much luck on the form...
 198 Apr 28 20:46:20 <jacobmp92> FYI: I believe everybody on this team has had search limits removed, so Find All Posts option would work pretty easily
 199 Apr 28 20:46:23 <kidders> ... they're the people we should be targeting, in many ways
 200 Apr 28 20:46:28 <jacobmp92> yeah
 201 Apr 28 20:46:34 <kidders> (kewl jacob... thanks)
 202 Apr 28 20:46:38 <RichardKut_> Statistics available for that?
 203 Apr 28 20:47:16 <kidders> that's exactly what i meant... thanks richard :-)
 204 Apr 28 20:47:57 <jacobmp92> i'm not sure how we can determine that. we could do a post search per user and see how many were unanswered, but again this would need hard-coded into the forums
 205 Apr 28 20:48:26 <jacobmp92> and by the looks of it, is looks pretty server-intensive, and someone would kill me for killing the server :-P
 206 Apr 28 20:48:27 <RichardKut_> Is there a database back-end to the forum?
 207 Apr 28 20:48:30 <kidders> yeah... it'd also make the server do a LOT of work :-(
 208 Apr 28 20:48:37 <jacobmp92> RichardKut_: yeah, its a standard MySQL
 209 Apr 28 20:48:39 <kidders> lol oops ditto
 210 Apr 28 20:48:58 <jacobmp92> :-P
 211 Apr 28 20:49:06 <RichardKut_> I can code SQL if you need...
 212 Apr 28 20:49:30 <jacobmp92> RichardKut_: its not the SQL problem, its just that ubuntu-geek is the only one with access to the database
 213 Apr 28 20:49:46 <RichardKut_> Bottleneck issue?
 214 Apr 28 20:49:52 <jacobmp92> a bit
 215 Apr 28 20:50:23 <kidders> being able to identify repeatedly "unlucky" posters would really help us make a difference to people (especially beginners) ... maybe it could be worth the effort?
 216 Apr 28 20:50:24 <RichardKut_> OK, maybe we could table the idea for later, cause I feel that it merits more exploration. How do you feel?
 217 Apr 28 20:50:38 <RichardKut_> sorry kidders...
 218 Apr 28 20:50:46 <kidders> sorry... i didn't mean to get us side-tracked
 219 Apr 28 20:50:47 <jacobmp92> RichardKut_: yeah, i suppose it's something for later
 220 Apr 28 20:51:14 <adamtropics> Like the idea, but suspect many people become ex-users long before becoming repeat unanswered persons!
 221 Apr 28 20:51:26 <spyros> kidders you are saying about a non-answered posts count per user or something like that?
 222 Apr 28 20:51:32 <jacobmp92> adamtropics: right on
 223 Apr 28 20:51:35 <kidders> yeah i guess so
 224 Apr 28 20:51:46 <jacobmp92> and that's what would kill the database
 225 Apr 28 20:51:53 <spyros> i know..
 226 Apr 28 20:52:06 <RichardKut_> I wonder if that functionality isn't already in the forums software?
 227 Apr 28 20:52:31 <jacobmp92> RichardKut_: wait a minute!
 228 Apr 28 20:52:32 <spyros> i am negative about coding solutions first :P i insist on human work..
 229 Apr 28 20:52:33 <jacobmp92> there is
 230 Apr 28 20:52:46 <RichardKut_> Could be updated overnight... does not need to be realtime.
 231 Apr 28 20:52:46 <jacobmp92> but, it can only be ran per-user
 232 Apr 28 20:53:48 <jacobmp92> basically, it would be the equivalent of mixing a "Find all posts by <user>" and "Only show topics with < 1 reply"
 233 Apr 28 20:54:09 <jacobmp92> but running on that a database of 200,000+ users isn't too feasible...
 234 Apr 28 20:54:32 <RichardKut_> Need an OLAP database for that.
 235 Apr 28 20:54:49 <kidders> hmmm :-(
 236 Apr 28 20:54:52 <jacobmp92> :-P
 237 Apr 28 20:54:58 <kidders> anyhow...
 238 Apr 28 20:55:01 <kidders> we should maybe give someone else a chance to ask a question hehe.
 239 Apr 28 20:55:16 <kidders> sorry for taking up so much time
 240 Apr 28 20:55:32 <jacobmp92> kidders: no problem, there is no time limit here :)
 241 Apr 28 20:55:39 <kidders> :)
 242 Apr 28 20:55:46 <RichardKut_> Your idea is good, just maybe not doable yet.
 243 Apr 28 20:56:01 <kidders> yeah... you're probably right.
 244 Apr 28 20:56:04 <spyros> well how many active member does the team has?
 245 Apr 28 20:56:12 <jacobmp92> let me see...
 246 Apr 28 20:56:53 <jacobmp92> ubuntuforums.org is slow today
 247 Apr 28 20:57:22 <jacobmp92> http://ubuntuforums.org/showgroups.php
 248 Apr 28 20:57:49 <jacobmp92> 33, by hand-counting that list :-P
 249 Apr 28 20:57:53 <jacobmp92> (bottom of the page)
 250 Apr 28 20:58:33 <spyros> got it..
 251 Apr 28 20:58:57 <jacobmp92> any other questions before we move onto search links/methods?
 252 Apr 28 20:59:12 <RichardKut_> Nope.
 253 Apr 28 20:59:19 <ajmorris_> none here
 254 Apr 28 20:59:23 <spyros> nope
 255 Apr 28 20:59:27 <jacobmp92> allrighty
 256 Apr 28 20:59:28 <adamtropics> nope
 257 Apr 28 20:59:43 <jacobmp92> http://ubuntuforums.org/showthread.php?t=390283
 258 Apr 28 20:59:53 <jacobmp92> those are your generic search links
 259 Apr 28 21:00:02 <jacobmp92> which i'm sure most of you have already seen
 260 Apr 28 21:00:27 <RichardKut_> I hadn't, pretty cool...
 261 Apr 28 21:00:32 <jacobmp92> 1st one makes sure posts are all older than a day, and have zero replies
 262 Apr 28 21:00:37 <jacobmp92> thanks :)
 263 Apr 28 21:00:40 <spyros> me neither :) nice..
 264 Apr 28 21:00:54 <jacobmp92> 2nd one just finds all unanswered posts
 265 Apr 28 21:01:03 <kidders> yip... i use the "preferred" link a lot :-)
 266 Apr 28 21:01:28 <jacobmp92> and the last one, which i'm still thinking of how to revise, attempts to find bumped topics
 267 Apr 28 21:01:44 <jacobmp92> but it also finds bumped topics that were then answered
 268 Apr 28 21:02:25 <jacobmp92> but anyway, any suggestions for some new search methods? older post date times, etc?
 269 Apr 28 21:02:31 <adamtropics> I have a handy ff toolbar button if anyone wants it (left click link1, middle click link2)
 270 Apr 28 21:02:44 <adamtropics> was very bored!
 271 Apr 28 21:02:50 <jacobmp92> lol
 272 Apr 28 21:02:52 <kidders> hehe
 273 Apr 28 21:02:58 <spd106> I like to add forumchoice[]=136 to limit the search to the networking subforum
 274 Apr 28 21:03:00 <RichardKut_> Do the bumped posts only register after 24 hours too?
 275 Apr 28 21:03:15 <jacobmp92> RichardKut_: no, that one searches all
 276 Apr 28 21:03:21 <RichardKut_> ok
 277 Apr 28 21:03:21 <jacobmp92> but i can add one for after 24
 278 Apr 28 21:03:23 <spyros> well jacobmp92 if somehow we can mark the bumped posts we reply?
 279 Apr 28 21:03:46 <kidders> that's a smart idea...
 280 Apr 28 21:03:46 * mojoman (n=mojoman@c-81d1e253.023-2012-73746f2.cust.bredbandsbolaget.se) has left #ubuntuforums-unanswered ("Leaving")
 281 Apr 28 21:03:56 <jacobmp92> spyros: no easy way to mark them yet, the search filter might still pick them up
 282 Apr 28 21:03:57 <RichardKut_> I ask because I spotted a post from 7 hours ago that was bumped 12 minutes ago...
 283 Apr 28 21:04:05 <jacobmp92> but i'm working with the search form right now
 284 Apr 28 21:04:06 <RichardKut_> the poster is impatient.
 285 Apr 28 21:04:19 <adamtropics> and frustrated!
 286 Apr 28 21:04:24 <jacobmp92> RichardKut_: tell me about it. I had one that was bumped over 5 times in an hour
 287 Apr 28 21:04:32 <RichardKut_> Wow!!
 288 Apr 28 21:04:41 <kidders> i see those too. amazing!
 289 Apr 28 21:04:58 <RichardKut_> Some posts should be left to mellow ;)
 290 Apr 28 21:05:02 <spyros> does search also spot white letters?
 291 Apr 28 21:05:06 <adamtropics> yeah, don't make your everyday personal email address public!
 292 Apr 28 21:05:32 <kidders> btw, could we tweak the "bumped" search to exclude posts with a certain tag/keyword in them?
 293 Apr 28 21:05:55 <spyros> if yes then just add with white letters "unbumpedbyUF" :P
 294 Apr 28 21:05:57 <jacobmp92> kidders: i believe so
 295 Apr 28 21:06:03 <RichardKut_> How about all unanswered posts by category?
 296 Apr 28 21:06:16 <adamtropics> spyros: lol, like that!
 297 Apr 28 21:06:22 <jacobmp92> spyros: the problem is that we don't have mod privileges :-P
 298 Apr 28 21:06:41 <spyros> do we need mod privilages?
 299 Apr 28 21:06:53 <jacobmp92> spyros: not necessarily
 300 Apr 28 21:06:57 <jacobmp92> i dont even have them
 301 Apr 28 21:07:02 <adamtropics> no...just post to thread
 302 Apr 28 21:07:10 <jacobmp92> (except on the UA forum and Ohio forum)
 303 Apr 28 21:07:13 <spyros> when we reply to a bumped post then also add to our reply a white phrase "unbumped"
 304 Apr 28 21:07:25 <jacobmp92> adamtropics: right, duh!
 305 Apr 28 21:07:29 * jacobmp92 smacks self
 306 Apr 28 21:07:46 <adamtropics> spyros...don't be shy...black type would do too!
 307 Apr 28 21:07:51 <RichardKut_> ;)
 308 Apr 28 21:07:58 <jacobmp92> :-D
 309 Apr 28 21:07:59 <spyros> :P i know
 310 Apr 28 21:08:25 <spyros> then unbumped by uf-ua team :P
 311 Apr 28 21:08:42 <adamtropics> yeah, why not.
 312 Apr 28 21:08:51 <jacobmp92> that is a case where this would actually work
 313 Apr 28 21:09:04 <adamtropics> without coding anything!
 314 Apr 28 21:09:05 <jacobmp92> since a user would not want to unbump their own post themselves
 315 Apr 28 21:09:10 <jacobmp92> :-D
 316 Apr 28 21:09:25 <spyros> yeap :P
 317 Apr 28 21:09:37 <spyros> i thought it after proposing the white letters :P pff silly.
 318 Apr 28 21:09:48 <RichardKut_> How will users feel about this?
 319 Apr 28 21:10:08 <jacobmp92> RichardKut_: if we do it right, they'd be fine
 320 Apr 28 21:10:09 <spyros> and thats why i put the white letters :P
 321 Apr 28 21:10:11 <spyros> well
 322 Apr 28 21:10:35 <spyros> if we give an adequate reply and if there is nothing more to add then i dont find problem with this..
 323 Apr 28 21:10:43 <adamtropics> no white letters, since you are only doing it in cases where the system is somewhat abused
 324 Apr 28 21:10:59 <RichardKut_> So how do we proceed? What will be the text to trigger un-bumping?
 325 Apr 28 21:11:00 <adamtropics> people should be aware when they are asking a bit much
 326 Apr 28 21:11:01 <jacobmp92> im thinking something along the lines of "UA-Resolved" in the post rather than "unbumped," unbumped almost seems like it is mocking the user
 327 Apr 28 21:11:12 <jacobmp92> or just simply "resolved"
 328 Apr 28 21:11:15 <RichardKut_> agreed
 329 Apr 28 21:11:22 <spyros> agree :)
 330 Apr 28 21:11:43 <RichardKut_> Agree with the sentiment.. but which text tag?
 331 Apr 28 21:11:45 <adamtropics> there is a downside, in that every time you unbump a thread like this, you actually bump it!
 332 Apr 28 21:11:51 <adamtropics> lol
 333 Apr 28 21:11:56 <RichardKut_> lol
 334 Apr 28 21:12:12 <jacobmp92> adamtropics: not if we unbump it by answering the question in the same post :)
 335 Apr 28 21:12:23 <RichardKut_> Good!!
 336 Apr 28 21:12:28 <adamtropics> jacobmp92: I take it back, coding might help!
 337 Apr 28 21:12:32 <jacobmp92> lol
 338 Apr 28 21:13:00 <spyros> brb nature calls :P
 339 Apr 28 21:13:07 <jacobmp92> hehe
 340 Apr 28 21:13:14 <kidders> lol
 341 Apr 28 21:13:26 <adamtropics> coffee calls here!
 342 Apr 28 21:13:41 <jacobmp92> 3 minute break here too :)
 343 Apr 28 21:13:53 <RichardKut_> Sorry.. first time in a meeting like this... when does it end?
 344 Apr 28 21:14:02 <kidders> (hmm... aren't you going to specify what it's for, jacob?)
 345 Apr 28 21:14:46 <ajmorris_> obviously not
 346 Apr 28 21:14:47 <ajmorris_> lol
 347 Apr 28 21:14:53 <kidders> haha
 348 Apr 28 21:15:02 <spyros> back..
 349 Apr 28 21:15:10 <jacobmp92> back
 350 Apr 28 21:15:18 <kidders> (not too much longer, richard, i'd say)
 351 Apr 28 21:15:28 <RichardKut_> ok, thanks
 352 Apr 28 21:15:36 <jacobmp92> RichardKut_: yeah, probably not too much longer
 353 Apr 28 21:15:42 <kidders> (but jacob is the boss.)
 354 Apr 28 21:15:45 <RichardKut_> kk
 355 Apr 28 21:15:45 <adamtropics> back
 356 Apr 28 21:15:47 <jacobmp92> heh
 357 Apr 28 21:16:06 <jacobmp92> in fact, we just have one thing left on the agenda if we are done with the search topic
 358 Apr 28 21:16:24 <RichardKut_> Can I ask an unrelated question quickly?
 359 Apr 28 21:16:26 <spyros> sum up the search topic.. ;)
 360 Apr 28 21:16:26 <jacobmp92> sure
 361 Apr 28 21:16:53 <RichardKut_> Jacob, how do you ping me like that? I am a rookie at IRC.
 362 Apr 28 21:17:32 <jacobmp92> RichardKut_: you mean like this? xchat beeps whenever someone says your name
 363 Apr 28 21:17:50 <jacobmp92> if i pinged you in another window, XChat probably did that on its own
 364 Apr 28 21:17:51 <RichardKut_> Cool!! Thanks.
 365 Apr 28 21:18:24 <jacobmp92> anywho, final topic
 366 Apr 28 21:18:30 <jacobmp92> Meeting times.
 367 Apr 28 21:18:38 <jacobmp92> Good? Not good? Better times?
 368 Apr 28 21:18:42 <adamtropics> now's good!
 369 Apr 28 21:19:18 <jacobmp92> anyone else?
 370 Apr 28 21:19:18 <spyros> well its 4.20 am here but i am used to sleep at 5-6am due to talk and cooperate with usa :P
 371 Apr 28 21:19:25 <RichardKut_> I prefer after 9:30 PM EDT, if possible.
 372 Apr 28 21:19:44 <jacobmp92> spyros: wow, 4:20 already?
 373 Apr 28 21:19:57 <spyros> greece ;)
 374 Apr 28 21:19:58 <adamtropics> bugger...whats EDT compared to now?
 375 Apr 28 21:20:00 <jacobmp92> 9:30 would work for me, but i don't know about everyone else
 376 Apr 28 21:20:06 <jacobmp92> EDT is UTC -4
 377 Apr 28 21:20:10 <adamtropics> ok
 378 Apr 28 21:20:37 <jacobmp92> EST is -5, and that changed this year with the stupid new US laws
 379 Apr 28 21:20:48 <jacobmp92> its now 2 weeks earlier I believe
 380 Apr 28 21:20:54 <adamtropics> same day though yes?
 381 Apr 28 21:21:03 <jacobmp92> yeah
 382 Apr 28 21:21:05 <RichardKut_> OK
 383 Apr 28 21:21:06 <spyros> yeap..
 384 Apr 28 21:21:13 <RichardKut_> How often?
 385 Apr 28 21:21:21 <adamtropics> Australia's ok then...sunday morning!
 386 Apr 28 21:21:26 <jacobmp92> :)
 387 Apr 28 21:21:41 <spyros> greece is ok saturday night :P
 388 Apr 28 21:21:47 <jacobmp92> i don't know, how often do you all think we should have it?
 389 Apr 28 21:21:47 <adamtropics> poor thing!
 390 Apr 28 21:22:06 <RichardKut_> Once a month?
 391 Apr 28 21:22:09 <adamtropics> fortnightly seems about right to allow time for a little progress between meetings
 392 Apr 28 21:22:24 <spyros> RichardKut_ agree
 393 Apr 28 21:22:24 <adamtropics> and keep the agenda down
 394 Apr 28 21:22:52 <RichardKut_> Also, can we get e-mail reminders prior?
 395 Apr 28 21:23:06 <jacobmp92> yeah, i can go with either every 2 weeks or every month
 396 Apr 28 21:23:07 <spyros> crucial thing!
 397 Apr 28 21:23:18 <adamtropics> subscribe to the meeting thread
 398 Apr 28 21:23:22 <jacobmp92> RichardKut_: sure, I'll request a mailing list
 399 Apr 28 21:23:29 <RichardKut_> Thanks!
 400 Apr 28 21:23:30 <jacobmp92> adamtropics: aye, that would work also :)
 401 Apr 28 21:23:30 <spyros> adamtropics oke
 402 Apr 28 21:23:35 <kidders> just a thought jacob...
 403 Apr 28 21:23:37 <adamtropics> lol
 404 Apr 28 21:23:45 <kidders> in case someone misses a meeting...
 405 Apr 28 21:23:51 <jacobmp92> i'll just make a locked thread, and before each meeting post to it
 406 Apr 28 21:24:03 <kidders> ... someone could throw a transcript up somewhere?
 407 Apr 28 21:24:09 <jacobmp92> kidders: yep, i have this chat logged
 408 Apr 28 21:24:15 <kidders> :)
 409 Apr 28 21:24:28 <RichardKut_> Post it where, on launch pad?
 410 Apr 28 21:24:45 <jacobmp92> RichardKut_: probably the forums as a sticky
 411 Apr 28 21:24:52 <jacobmp92> i'll get around to it sometime tonight
 412 Apr 28 21:24:53 <RichardKut_> Cool
 413 Apr 28 21:25:25 * ajmorris__ (n=l337h4x0@220-253-0-109.VIC.netspace.net.au) has joined #ubuntuforums-unanswered
 414 Apr 28 21:25:33 <jacobmp92> okay, back on to frequency, do we want every two weeks or every month
 415 Apr 28 21:25:34 <jacobmp92> ?
 416 Apr 28 21:25:39 * ajmorris_ has quit (Nick collision from services.)
 417 Apr 28 21:25:44 <spyros> month for me
 418 Apr 28 21:25:49 * ajmorris__ is now known as ajmorris_
 419 Apr 28 21:25:59 <adamtropics> month will do fine
 420 Apr 28 21:26:03 <jacobmp92> i can say that every week is too much usually, we have one every week in #ubuntu-ohio and sometimes we don't have anything to talk about :-P
 421 Apr 28 21:26:12 <jacobmp92> all right, month it is
 422 Apr 28 21:26:16 <adamtropics> ah but you have fun!
 423 Apr 28 21:26:23 <jacobmp92> adamtropics: yes, we do :)
 424 Apr 28 21:26:35 <ajmorris_> are all times TBA
 425 Apr 28 21:26:46 <jacobmp92> can't ever have too much fun though, ubotu & locobot were watching
 426 Apr 28 21:26:46 <ajmorris_> ( sorry beryl crashed and killed my computer)
 427 Apr 28 21:26:51 <RichardKut_> How will we know when action items from a meeting have been addressed?
 428 Apr 28 21:26:56 <adamtropics> I think I am the only one in Cairns, would be a dull night!
 429 Apr 28 21:27:14 <jacobmp92> RichardKut_: as in the agenda?
 430 Apr 28 21:27:21 <kidders> :( that's a nasty timezone adamtropics
 431 Apr 28 21:27:31 <jacobmp92> ajmorris_: it should be a static time still
 432 Apr 28 21:27:31 <RichardKut_> ??
 433 Apr 28 21:27:37 <ajmorris_> ok
 434 Apr 28 21:27:41 <ajmorris_> is that set?
 435 Apr 28 21:27:51 <jacobmp92> ajmorris_: same as it is now
 436 Apr 28 21:27:54 <adamtropics> kidders: no, all good, although now is beach time...32 degrees and lovely day!
 437 Apr 28 21:27:58 <ajmorris_> adamtropics, victoria for me (GMT + 10)
 438 Apr 28 21:28:03 <jacobmp92> quick FYI, i'm going to post the meeting time as 00:01 to avoid the whole midnight confusion :-P
 439 Apr 28 21:28:04 <ajmorris_> jacobmp92, kk tks
 440 Apr 28 21:28:11 <ajmorris_> lol
 441 Apr 28 21:28:15 <kidders> adamtropics: grrr... i'm jealous!
 442 Apr 28 21:28:28 <jacobmp92> bah, it's storming here
 443 Apr 28 21:28:31 <adamtropics> ajmorris same here, now summer's over
 444 Apr 28 21:28:39 <adamtropics> kidders: lol
 445 Apr 28 21:29:06 <spyros> summer starting here but we didnt have a winter :P
 446 Apr 28 21:29:34 <jacobmp92> same here, not too much snow, and it was unseasonably warm
 447 Apr 28 21:29:34 <RichardKut_> spyros: I wish I could say the same!
 448 Apr 28 21:29:51 <adamtropics> spyros: sounds like our weeks, they seem to skip the weekends!
 449 Apr 28 21:30:02 <spyros> well when i say winter i mean 10 degrees :P
 450 Apr 28 21:30:12 <RichardKut_> lol
 451 Apr 28 21:30:12 <jacobmp92> i think all meeting stuff is in order, so i'm cutting the log --here--