Responses

Differences between revisions 10 and 102 (spanning 92 versions)
Revision 10 as of 2012-07-23 12:08:51
Size: 6542
Editor: penalvch
Comment: Added "Please do not test the kernel in the daily folder, but the one all the way at the bottom." to all responses as ORs test daily or old kernels.
Revision 102 as of 2014-09-23 11:15:32
Size: 8462
Editor: penalvch
Comment: rc1 -> rc6
Deletions are marked like this. Additions are marked like this.
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||<tablestyle="background-color: #eee">Please be sure to confirm this issue exists with the latest development release of Ubuntu. ISO CD images are available from http://cdimage.ubuntu.com/daily/current/ . If the issue remains, please run the following command in the development release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.<<BR>><<BR>> apport-collect -p linux <replace-with-bug-number><<BR>><<BR>> Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please do not test the kernel in the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. As well, please comment on which kernel version specifically you tested.<<BR>><<BR>> If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.<<BR>><<BR>> If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.<<BR>><<BR>> If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream', and comment as to why specifically you were unable to test it.<<BR>><<BR>> Please let us know your results. Thanks in advance. || ||<tablestyle="background-color: #eee"> Could you please confirm this issue exists with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains, could you please run the following command in the development release from a terminal, as it will automatically gather and attach updated debug information to this report:<<BR>><<BR>> apport-collect -p linux REPLACE-WITH-BUG-NUMBER <<BR>><<BR>> If reproducible, could you also please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags: <<BR>> kernel-fixed-upstream <<BR>> kernel-fixed-upstream-VERSION-NUMBER <<BR>> <<BR>> where VERSION-NUMBER is the version number exactly shown as: <<BR>> kernel-fixed-upstream-3.17-rc6 <<BR>><<BR>> This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. <<BR>> <<BR>> If the mainline kernel does not fix this bug, please add the following tags: <<BR>> kernel-bug-exists-upstream <<BR>> kernel-bug-exists-upstream-VERSION-NUMBER <<BR>> <<BR>> Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding. ||
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||<tablestyle="background-color: #eee">If you could also please test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please do not test the kernel in the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. As well, please comment on which kernel version specifically you tested.<<BR>><<BR>> If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.<<BR>><<BR>> If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.<<BR>><<BR>> If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream', and comment as to why specifically you were unable to test it.<<BR>><<BR>> Please let us know your results. Thanks in advance. || ||<tablestyle="background-color: #eee"> Could you please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags: <<BR>> kernel-fixed-upstream <<BR>> kernel-fixed-upstream-VERSION-NUMBER <<BR>> <<BR>> where VERSION-NUMBER is the version number of the kernel you tested exactly shown as: <<BR>> kernel-fixed-upstream-3.17-rc6 <<BR>><<BR>> This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. <<BR>> <<BR>> If the mainline kernel does not fix this bug, please add the following tags: <<BR>> kernel-bug-exists-upstream <<BR>> kernel-bug-exists-upstream-VERSION-NUMBER <<BR>> <<BR>> Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding. ||
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||<tablestyle="background-color: #eee">This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .<<BR>><<BR>> If it remains an issue, could you run the following command in the development release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.<<BR>><<BR>> apport-collect -p linux <replace-with-bug-number><<BR>><<BR>> Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please do not test the kernel in the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. As well, please comment on which kernel version specifically you tested.<<BR>><<BR>> If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.<<BR>><<BR>> If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.<<BR>><<BR>> If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream', and comment as to why specifically you were unable to test it.<<BR>><<BR>> Please let us know your results. Thanks in advance. || ||<tablestyle="background-color: #eee">This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .<<BR>><<BR>> If it remains an issue, could you please run the following command in the development release from a terminal, as it will automatically gather and attach updated debug information to this report:<<BR>><<BR>> apport-collect -p linux REPLACE-WITH-BUG-NUMBER <<BR>><<BR>> If reproducible, could you also please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags: <<BR>> kernel-fixed-upstream <<BR>> kernel-fixed-upstream-VERSION-NUMBER <<BR>> <<BR>> where VERSION-NUMBER is the version number of the kernel you tested exactly shown as: <<BR>> kernel-fixed-upstream-3.17-rc6 <<BR>><<BR>> This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. <<BR>> <<BR>> If the mainline kernel does not fix this bug, please add the following tags: <<BR>> kernel-bug-exists-upstream <<BR>> kernel-bug-exists-upstream-VERSION-NUMBER <<BR>> <<BR>> Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding. ||
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== Suspend / Resume == == Suspend ==
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||<tablestyle="background-color: #eee">Please be sure to confirm this issue exists with the latest development release of Ubuntu. ISO CD images are available from http://cdimage.ubuntu.com/daily/current/ . However, note you can only test Suspend, not Hibernate, when using a LiveCD. If the issue remains, run the following command from a Terminal (Applications->Accessories->Terminal) it will automatically gather and attach updated debug information to this report.<<BR>><<BR>> apport-collect -p %s %d<<BR>><<BR>> Also, please be sure to take a look at https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume . If you can provide any additional information outlined there it would be much appreciated.<<BR>><<BR>> Additionally, if you could try to reproduce this with the upstream mainline kernel that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please do not test the kernel in the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. As well, please comment on which kernel version specifically you tested.<<BR>><<BR>> If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.<<BR>><<BR>> If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.<<BR>><<BR>> If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream', and comment as to why specifically you were unable to test it.<<BR>><<BR>> Please let us know your results. Thanks in advance. || ||<tablestyle="background-color: #eee"> Could you please confirm this issue exists with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains, could you please run the following command from a terminal, as it will automatically gather and attach updated debug information to this report:<<BR>><<BR>> apport-collect -p linux REPLACE-WITH-BUG-NUMBER <<BR>><<BR>> If reproducible, could you also please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags: <<BR>> kernel-fixed-upstream <<BR>> kernel-fixed-upstream-VERSION-NUMBER <<BR>> <<BR>> where VERSION-NUMBER is the version number of the kernel you tested exactly shown as: <<BR>> kernel-fixed-upstream-3.17-rc6 <<BR>><<BR>> This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. <<BR>> <<BR>> If the mainline kernel does not fix this bug, firstly, please add the following tags: <<BR>> kernel-bug-exists-upstream <<BR>> kernel-bug-exists-upstream-VERSION-NUMBER <<BR>> <<BR>> Secondly, could you please provide the missing information following https://wiki.ubuntu.com/DebuggingKernelSuspend ? <<BR>><<BR>> Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding. ||

== Hibernate ==

||<tablestyle="background-color: #eee"> Could you please confirm this issue exists with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ . Please note that one will need to install Ubuntu to test hibernate, as at this time, hibernate does not work in a live environment. If the issue remains, could you please run the following command from a terminal, as it will automatically gather and attach updated debug information to this report:<<BR>><<BR>> apport-collect -p linux REPLACE-WITH-BUG-NUMBER <<BR>><<BR>> If reproducible, could you also please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags: <<BR>> kernel-fixed-upstream <<BR>> kernel-fixed-upstream-VERSION-NUMBER <<BR>> <<BR>> where VERSION-NUMBER is the version number of the kernel you tested exactly shown as: <<BR>> kernel-fixed-upstream-3.17-rc6 <<BR>><<BR>> This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. <<BR>> <<BR>> If the mainline kernel does not fix this bug, firstly, please add the following tags: <<BR>> kernel-bug-exists-upstream <<BR>> kernel-bug-exists-upstream-VERSION-NUMBER <<BR>> <<BR>> Secondly, could you please provide the missing information following https://wiki.ubuntu.com/DebuggingKernelHibernate ? <<BR>><<BR>> Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding. ||

Please Test Latest Development

Could you please confirm this issue exists with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains, could you please run the following command in the development release from a terminal, as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux REPLACE-WITH-BUG-NUMBER

If reproducible, could you also please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number exactly shown as:
kernel-fixed-upstream-3.17-rc6

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

Please Test Latest Upstream

Could you please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested exactly shown as:
kernel-fixed-upstream-3.17-rc6

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

Old With No Activity

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a terminal, as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux REPLACE-WITH-BUG-NUMBER

If reproducible, could you also please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested exactly shown as:
kernel-fixed-upstream-3.17-rc6

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

Suspend

Could you please confirm this issue exists with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains, could you please run the following command from a terminal, as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux REPLACE-WITH-BUG-NUMBER

If reproducible, could you also please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested exactly shown as:
kernel-fixed-upstream-3.17-rc6

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, firstly, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Secondly, could you please provide the missing information following https://wiki.ubuntu.com/DebuggingKernelSuspend ?

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

Hibernate

Could you please confirm this issue exists with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ . Please note that one will need to install Ubuntu to test hibernate, as at this time, hibernate does not work in a live environment. If the issue remains, could you please run the following command from a terminal, as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux REPLACE-WITH-BUG-NUMBER

If reproducible, could you also please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested exactly shown as:
kernel-fixed-upstream-3.17-rc6

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, firstly, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Secondly, could you please provide the missing information following https://wiki.ubuntu.com/DebuggingKernelHibernate ?

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

Kernel/BugTriage/Responses (last edited 2019-11-04 15:31:40 by penalvch)