Responses

Differences between revisions 2 and 120 (spanning 118 versions)
⇤ ← Revision 2 as of 2010-07-14 16:11:51 →
Size: 3939
Editor: pool-173-50-146-9
Comment:
← Revision 120 as of 2015-11-14 15:35:02 → ⇥
Size: 2459
Editor: penalvch
Comment: Due to LP#1513648 and many others, chg'd wording to further clarify syntax.
Deletions are marked like this. Additions are marked like this.
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<<Include(Kernel/MenuBar)>>
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==== Please Test Latest Development ====
{{{
Please be sure to confirm this issue exists with the latest development release of Ubuntu. ISO CD images are available from http://cdimage.ubuntu.com/daily/current/ . If the issue remains, please run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.
        
apport-collect -p linux <replace-with-bug-number>
        
Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.
        
Thanks in advance.
}}}		 = Please Test Latest Upstream =
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||<tablestyle="background-color: #eee"> Could you please test the latest upstream kernel available from the very top line at the top of the page from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D (the release names are irrelevant for testing, and please do not test the daily folder)? Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow additional upstream developers to examine the issue. <<BR>><<BR>> If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description: <<BR>> kernel-fixed-upstream <<BR>> kernel-fixed-upstream-X.Y-rcZ <<BR>> <<BR>> Where X, and Y are two numbers corresponding to the kernel version, and Z is one release candidate number if applicable. <<BR>> <<BR>> If the mainline kernel does not fix the issue, please add the following tags: <<BR>> kernel-bug-exists-upstream <<BR>> kernel-bug-exists-upstream-X.Y-rcZ <<BR>> <<BR>> Please note, an error to install the kernel does not fit the criteria of kernel-bug-exists-upstream. <<BR>> <<BR>> Once testing of the latest upstream kernel is complete, please mark this report's Status as Confirmed. Please let us know your results. <<BR>><<BR>> Thank you for your understanding. ||
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==== Please Test Latest Upstream ====
{{{
If you could also please test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.
        
Thanks in advance.
}}}		 = Please upstream =
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==== Old With No Activity ====
{{{
This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .
        
If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.
        
apport-collect -p linux <replace-with-bug-number>
        
Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.
        
Thanks in advance.
}}}		 Please be sure before asking the original reporter to report a bug upstream, the Launchpad report has included enough information for an upstream developer to begin working on it (ex. regressions bisected, latest upstream kernel tested, call trace captured, etc.).
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==== Suspend / Resume ====
{{{
Please be sure to confirm this issue exists with the latest development release of Ubuntu. ISO CD images are available from http://cdimage.ubuntu.com/daily/current/ . However, note you can only test Suspend, not Hibernate, when using a LiveCD. If the issue remains, run the following command from a Terminal (Applications->Accessories->Terminal) it will automatically gather and attach updated debug information to this report.
        
apport-collect -p %s %d
        
Also, please be sure to take a look at https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume . If you can provide any additional information outlined there it would be much appreciated.
        
Additionally, if you could try to reproduce this with the upstream mainline kernel that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Thanks in advance.
}}}		 ||<tablestyle="background-color: #eee"> The issue you are reporting is an upstream one. Could you please report this problem following the instructions verbatim at https://wiki.ubuntu.com/Bugs/Upstream/kernel to the appropriate venue? <<BR>><<BR>> Please provide a direct URL to your newly made report when it becomes available so that it may be tracked. <<BR>><<BR>>Thank you for your understanding. ||

Please Test Latest Upstream

Could you please test the latest upstream kernel available from the very top line at the top of the page from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D (the release names are irrelevant for testing, and please do not test the daily folder)? Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow additional upstream developers to examine the issue.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are two numbers corresponding to the kernel version, and Z is one release candidate number if applicable.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of kernel-bug-exists-upstream.

Once testing of the latest upstream kernel is complete, please mark this report's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

Please upstream

Please be sure before asking the original reporter to report a bug upstream, the Launchpad report has included enough information for an upstream developer to begin working on it (ex. regressions bisected, latest upstream kernel tested, call trace captured, etc.).

The issue you are reporting is an upstream one. Could you please report this problem following the instructions verbatim at https://wiki.ubuntu.com/Bugs/Upstream/kernel to the appropriate venue?

Please provide a direct URL to your newly made report when it becomes available so that it may be tracked.

Thank you for your understanding.

Kernel/BugTriage/Responses (last edited 2019-11-04 15:31:40 by penalvch)